Client Development Manager Jobs in Humacao, PR (NOW HIRING)

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Senior Project Manager - JLL

The Senior Project Manager / Site Lead serves as JLL's primary project delivery leader for the Gurabo site in Puerto Rico. This role maintains direct client interface, leads the site-based JLL project team, and oversees the execution of a diverse project portfolio-including capital, facilities, infrastructure, compliance, safety, and operational initiatives. The position ensures alignment with the client's business plan, key performance indicators, safety expectations, quality requirements, and governance processes. As the main liaison between JLL and the client's site leadership team, you will provide strategic oversight, drive accountability, consolidate portfolio-level reporting, and ensure continuity of site leadership. This is a critical role that shapes project delivery success and strengthens client relationships in a fast-paced, regulated manufacturing environment.

• Serve as the primary JLL site lead and main point of contact for all project delivery activities at the Gurabo site, interfacing directly with client leadership on portfolio status, business plan updates, KPI reporting, risks, issues, and escalations.

• Lead and coordinate the JLL project delivery team, including Project Managers, Project Coordinators, Safety DRI, C&Q, and functional support resources, providing coaching, guidance, and accountability to ensure consistent execution.

• Oversee the planning, execution, monitoring, and closeout of projects across capital, facilities, infrastructure, compliance, safety, manufacturing support, and operational categories, ensuring alignment with scope, budget, schedule, safety, quality, and governance requirements.

• Consolidate project updates from the site team and prepare portfolio-level reports, dashboards, KPI updates, leadership presentations, risk and issue logs, and escalation summaries for both client and JLL leadership.

• Facilitate governance meetings, portfolio reviews, client update meetings, team coordination sessions, and escalation discussions, while tracking action items, decisions, resource needs, and critical path activities.

• Monitor project performance against established KPIs, proactively identify risks, resolve issues through appropriate channels, and support continuous improvement initiatives related to project delivery, cost control, scheduling, communication, and client service.

• Maintain strong client relationships through transparency, responsiveness, and proactive communication, ensuring timely project closeout with complete documentation, financial reconciliation, and client acceptance.
  

• Bachelor's degree in Engineering, Architecture, Construction Management, Project Management, Business Administration, Facilities Management, or a related discipline.

• Minimum of 8 to 10 years of experience in project management, construction management, facilities project delivery, capital projects, or similar project execution roles.

• Minimum of 3 to 5 years of experience leading project teams, coordinating multiple projects, or managing cross-functional resources in a site environment.

• Experience managing capital, facilities, infrastructure, utilities, manufacturing support, compliance, safety, remediation, or operational projects.

• Strong understanding of project management processes, including scope development, schedule management, cost tracking, procurement support, risk management, change control, reporting, and closeout.

• Strong written and verbal communication skills in both English and Spanish.

• Proven leadership, organizational, analytical, problem-solving, and decision-making skills with the ability to manage multiple priorities, lead teams, escalate issues, and drive accountability in a fast-paced environment.
  

• Experience in pharmaceutical, medical device, biotechnology, GMP, FDA-regulated, life sciences, or manufacturing environments.

• Experience supporting site-based project delivery services for a large corporate, regulated manufacturing, or life sciences client.

• Experience coordinating multidisciplinary teams, including contractors, vendors, consultants, engineering, facilities, operations, procurement, finance, EHS, quality, and C&Q resources.

• Experience preparing and presenting project status reports, business plan updates, KPI dashboards, portfolio reviews, and leadership presentations.

• Familiarity with safety-first, compliance-driven cultures and continuous improvement methodologies in project delivery.
  

Location:On site - Gurabo, Puerto Rico
Work Shift:Standard Business Hours (subject to project needs)

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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