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Client Customer Manager Jobs in Naperville, IL (NOW HIRING)

Wolters Kluwer

Customer Success Associate

Chicago, IL

$37K - $63K/yr

CT Corporation is the global leader of legal entity management, corporate compliance and due ... Strongly preferred minimum of two year of business-to-business (B2B) client/customer service ...

Wolters Kluwer

Customer Success Associate

Chicago, IL · On-site

$37K - $63K/yr

CT Corporation is the global leader of legal entity management, corporate compliance and due ... Strongly preferred minimum of two year of business-to-business (B2B) client/customer service ...

Lessen

Client Relationship Manager

Chicago, IL · On-site

$61K - $72K/yr

The Client Relationship Manager is responsible for driving profitable business results and ... Leverage internal resources to enhance the customer experience * Establish and grow senior ...

Lessen

Client Relationship Manager

Chicago, IL · On-site

$61K - $72K/yr

The Client Relationship Manager is responsible for driving profitable business results and ... Leverage internal resources to enhance the customer experience * Establish and grow senior ...

Lessen

Client Relationship Manager

Chicago, IL

$61K - $72K/yr

The Client Relationship Manager is responsible for driving profitable business results and ... Leverage internal resources to enhance the customer experience * Establish and grow senior ...

XENON ARC INC

Account Manager

Rosemont, IL · On-site

$70K - $80K/yr

We don't just distribute products--we create solutions that strengthen client-customer relationships and build lasting success. Job Summary The Account Manager is the primary point of contact for a ...

XENON ARC INC

Account Manager

Rosemont, IL · On-site

$70K - $80K/yr

We don't just distribute products--we create solutions that strengthen client-customer relationships and build lasting success. Job Summary The Account Manager is the primary point of contact for a ...

Budget Van Lines Inc

Account Manager

Chicago, IL

The Account Manager will be doing post sale work from our Chicago office. The ideal candidate is a ... Client/customer focus * Organizational skills * Presentation skills * Problem solving * Technical ...

Budget Van Lines Inc

Account Manager

Chicago, IL · On-site

The Account Manager will be doing post sale work from our Chicago office. The ideal candidate is a ... Client/customer focus * Organizational skills * Presentation skills * Problem solving * Technical ...

Paylocity

Customer Support Specialist

Schaumburg, IL · On-site

$17.75 - $24/hr

Determines the scope of customer requirements to support responding to inbound inquiries regarding ... Basic project management abilities specifically related to managing high volume client requests and ...

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Showing results 21-40

All JobsClient Customer JobsClient Customer Manager JobsClient Customer Manager Jobs in Naperville, IL

Client Customer Manager information

See Naperville, IL salary details

$59.4K

$69.9K

$78.4K

How much do client customer manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client customer manager in Naperville, IL is $69,895.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,900.00 and $74,900.00 per year, depending on experience, location, and employer.

What does a client customer manager do?

A Client Customer Manager is responsible for maintaining and developing relationships with a company’s clients to ensure their needs are met and they remain satisfied with the services or products provided. Their duties typically include acting as the main point of contact for clients, resolving issues, coordinating with internal teams, and identifying opportunities to upsell or improve service. They play a crucial role in client retention and often work to build long-term partnerships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a client customer manager?

To thrive as a Client Customer Manager, you need strong relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Excellent communication, negotiation, and emotional intelligence help build trust and effectively address client needs. These skills are crucial for maintaining long-term client satisfaction, driving business growth, and ensuring successful client partnerships.

How does a client customer manager typically collaborate with other departments to ensure client satisfaction?

As a Client Customer Manager, you will frequently work cross-functionally with teams such as sales, product development, and customer support to address client needs and resolve issues efficiently. Regular meetings and open communication channels are common practices to keep everyone aligned on client objectives and project statuses. This collaboration not only ensures a seamless client experience but also provides you with valuable insights into different business areas, fostering both professional growth and a broader understanding of the company’s operations.

What is the difference between Client Customer Manager vs Customer Service Representative?

AspectClient Customer ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer relationship managementHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, online support
Employer & IndustryBusinesses across industries, especially B2B sectorsRetail, telecom, hospitality, service industries
Search & Comparison IntentUnderstanding account management roles, client relationsCustomer support, issue resolution

The main difference is that a Client Customer Manager focuses on maintaining and growing client accounts, often working directly with clients to ensure satisfaction and long-term relationships. In contrast, a Customer Service Representative primarily handles customer inquiries and resolves issues, typically in a support capacity. Both roles require strong communication skills, but the Client Customer Manager usually has more responsibilities related to account strategy and client retention.

Is a client customer manager a good job?

A client customer manager is a role focused on maintaining relationships with clients, ensuring their needs are met, and supporting business retention. It often requires strong communication, problem-solving skills, and familiarity with customer management tools. The job can offer stable employment and opportunities for advancement in customer service or account management fields.

What are the duties of a client customer manager?

A client customer manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring high levels of customer satisfaction. They often handle communication, resolve issues, coordinate services, and may use customer relationship management (CRM) tools to track interactions and account details.

What cities near Naperville, IL are hiring for Client Customer Manager jobs?

Cities near Naperville, IL with the most Client Customer Manager job openings:

Client Customer Manager jobs near you

Customer Success Associate

Wolters Kluwer

Chicago, IL

$37K - $63K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Wolters Kluwer rating

9.1

Company rating: 9.1 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

26th of 247 rated software companies

Job description

We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT Corporation is the global leader of legal entity management, corporate compliance and due diligence solutions. Businesses and law firms around the world trust CT Corporation to manage their most critical business and legal compliance responsibilities.

In this role, you will have an opportunity to work with and manage the day to day relationships with our customers at Corporations, Law Firms, or Small Businesses to provide legal and compliance services. If you are looking to gain professional experience, learn a new industry and launch your career with a global organization, come join our team!

Responsibilities:

  • Deliver prompt and professional service to our customers (Small Businesses, Law Firms, or Corporations) through verbal and written communications

  • Provide consultative customer service; help to determine customer goals, compliance challenges, and business needs, while utilizing product and industry knowledge to provide solutions and initiate orders crucial to corporate legal compliance

  • Proactively manage the full-life cycle of the order process and drive cross-selling opportunities to promote additional offerings to meet our customer needs

  • Project manage, organize and prioritize high volumes of requests utilizing SalesForce and other internal systems to ensure timely and accurate response to customers

  • Manage your own customers and customer escalations and work across Customer Service function to complete or resolve customer requests

  • Develop and maintain positive working relationships with customers and other key partners

  • Strive to become a subject matter expert of the department, company and industry and maintain an aptitude for learning

Qualifications:

  • Bachelor's degree from an accredited college/university or equivalent B2B client service experience

  • Strongly preferred minimum of two year of business-to-business (B2B) client/customer service experience; preferably consultative customer service experience working within the banking, insurance, hospitality, retail and/or legal industry

Preferred Knowledge, Skills or Abilities:

  • Strong organizational, time management and multi-tasking skills

  • Ability to absorb product knowledge quickly and process information to apply to customer needs

  • Ability to make sound business decisions and exercise discretion and judgment

  • Experience generating add-on sales revenue preferred

  • Strong analytical and problem-solving skills

  • Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint and Outlook

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

$37,700.00 - $63,200.00 USD

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

What Wolters Kluwer employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Wolters Kluwer

Sourced by ZipRecruiter

Wolters Kluwer Global Business Services is designed to provide services to the business units in the areas of technology, sourcing, procurement, legal, finance, and accounting which includes our North American-Accounting Center. These global centers promote team collaboration using best practices around a specific focus area to drive results and enhance operational efficiencies. There is a constant endeavor to benchmark against best-in-class industry standards to improve the quality of deliverables, increase cost savings, enhance productivity, and reduce time to market for products and applications

Industry

Accounting services, library and information services and it services

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US

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