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Client Customer Manager Jobs in Miami, FL (NOW HIRING)

Greenberg Traurig

Client Manager

Miami, FL · On-site

Client Manager Greenberg Traurig (GT), a global law firm with locations around the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an ...

Ra

Customer Analytic Manager

Miami, FL · On-site

Company Description About Client: They help in transforming the leading organizations and ... Job Title: Customer Analytics Manager Job Location: Anywhere in USA, Miami, FL, USA Job Level:

Truv

Customer Success Manager

Miami, FL · Remote

$80K - $100K/yr

Lead client onboarding, out-of-the-box implementation, configuration projects, collaborating with ... Prior account management or customer management experience essential. * Problem-solving ...

eMed LLC

Client Success Manager

Miami, FL · On-site

Experience with CRM tools (e.g., Salesforce), client reporting, and account health tracking. Qualifications * Bachelor's degree in business, Communications, Health Administration or related field (or ...

Richemont

Manager, Client Experience, South

Miami, FL · On-site

You will have knowledge of CRM strategy and work closely with client databases, and have a strong understanding of providing luxury service and exceptional experiences. You will have strong computer ...

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Client Customer Manager information

See Miami, FL salary details

$56.9K

$67K

$75.1K

How much do client customer manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for client customer manager in Miami, FL is $66,951.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,200.00 and $71,700.00 per year, depending on experience, location, and employer.

What does a client customer manager do?

A Client Customer Manager is responsible for maintaining and developing relationships with a company’s clients to ensure their needs are met and they remain satisfied with the services or products provided. Their duties typically include acting as the main point of contact for clients, resolving issues, coordinating with internal teams, and identifying opportunities to upsell or improve service. They play a crucial role in client retention and often work to build long-term partnerships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a client customer manager?

To thrive as a Client Customer Manager, you need strong relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Excellent communication, negotiation, and emotional intelligence help build trust and effectively address client needs. These skills are crucial for maintaining long-term client satisfaction, driving business growth, and ensuring successful client partnerships.

How does a client customer manager typically collaborate with other departments to ensure client satisfaction?

As a Client Customer Manager, you will frequently work cross-functionally with teams such as sales, product development, and customer support to address client needs and resolve issues efficiently. Regular meetings and open communication channels are common practices to keep everyone aligned on client objectives and project statuses. This collaboration not only ensures a seamless client experience but also provides you with valuable insights into different business areas, fostering both professional growth and a broader understanding of the company’s operations.

What is the difference between Client Customer Manager vs Customer Service Representative?

AspectClient Customer ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer relationship managementHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, online support
Employer & IndustryBusinesses across industries, especially B2B sectorsRetail, telecom, hospitality, service industries
Search & Comparison IntentUnderstanding account management roles, client relationsCustomer support, issue resolution

The main difference is that a Client Customer Manager focuses on maintaining and growing client accounts, often working directly with clients to ensure satisfaction and long-term relationships. In contrast, a Customer Service Representative primarily handles customer inquiries and resolves issues, typically in a support capacity. Both roles require strong communication skills, but the Client Customer Manager usually has more responsibilities related to account strategy and client retention.

Is a client customer manager a good job?

A client customer manager is a role focused on maintaining relationships with clients, ensuring their needs are met, and supporting business retention. It often requires strong communication, problem-solving skills, and familiarity with customer management tools. The job can offer stable employment and opportunities for advancement in customer service or account management fields.

What are the duties of a client customer manager?

A client customer manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring high levels of customer satisfaction. They often handle communication, resolve issues, coordinate services, and may use customer relationship management (CRM) tools to track interactions and account details.

What cities near Miami, FL are hiring for Client Customer Manager jobs?

Cities near Miami, FL with the most Client Customer Manager job openings:

Client Customer Manager jobs near you

U.S. Private Bank - Client Center Manager - Vice President

JP Morgan Chase

Miami, FL • On-site

Full-time

Medical, Retirement

Re-posted 3 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 495 frontline employees who took The Breakroom Quiz

72nd of 171 rated banks

Job description

Step into a high-visibility role leading Miami's Private Bank Client Center-where you'll run world-class daily operations and help open our second-largest global Client Center this fall.

As a Client Center Manager in the Private Bank you will lead the day-to-day operations of the Miami Client Center. You will work in a complex, team-oriented, and fast-paced environment with bankers, product partners, and operations teams. Your role will involve managing the Client Center reservation books, overseeing daily meetings and events, implementing and developing protocols, liaising with catering partners and staff, managing financials, and assisting in project analysis and the opening of the new Miami Client Center this fall-the second-largest Client Center in our portfolio.

The JP Morgan Private Bank Client Center Team leads the operation of the firm's Client Centers around the world.  Our Client Centers allow our banking teams to welcome their clients and conduct business in a sophisticated and secure environment.  We are responsible for ensuring that guests and visitors have a first class experience from the time they enter to the time they leave. 

Job responsibilities

  • Manage the Client Center staff to include JP Morgan employees and contractors

  • Oversee Client Center's daily meetings and events

  • Implement, develop and follow Client Center protocols for all client meetings (meet and greet, security protocols, catering set-up, client management)

  • Liaise with catering partners and back-of-house staff and conduct weekly/daily  BEO meetings. 

  • Survey client experience and propose solutions based on feedback as needed

  • Manage financials to ensure that budgets are met annually  

  • Assist with project analysis with Miami Client Center as well as future satellite locations

  • Instruct staff on various administrative tasks such as but not limited to: invoice processing, scheduling maintenance calls with vendors and order kitchen, banquet and office supplies among others

  • Aid with desk coverage at local Client Centers as needed to maintain uninterrupted client service and operational support

Required qualifications, capabilities, and skills

  • Bachelor's degree required

  • 7+ years of hospitality, event management, marketing/press relations, non-profit, or facilities management experience

  • Excellent time management and written/ verbal communication skills

  • Proficiency in Excel, PowerPoint and Word

  • Ability to work flexible hours and meet deadlines 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

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