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Client Customer Manager Jobs in Hampton, NH (NOW HIRING)

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Store Manager II - North Hampton

North Hampton, NH

Manages a medium sized store and team (based on U.S. TD Bank store levelling criteria) * Oversees ... Builds relationships by promoting a client/customer centered organization and proactively addresses ...

A/Z

Safety Coordinator

Kittery, ME · On-site

$90K - $125K/yr

The position encompasses a variety of responsibilities relating to project management, strategic planning, and client customer service. POSITION RESPONSIBILITIES: SAFETY COORDINATOR * Develop A/Z ...

A/Z

Safety Coordinator

Kittery, ME · On-site

$90K - $125K/yr

The position encompasses a variety of responsibilities relating to project management, strategic planning, and client customer service. POSITION RESPONSIBILITIES: SAFETY COORDINATOR * Develop A/Z ...

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All JobsClient Customer JobsClient Customer Manager JobsClient Customer Manager Jobs in Hampton, NH

Client Customer Manager information

See Hampton, NH salary details

$61.3K

$72.1K

$80.9K

How much do client customer manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for client customer manager in Hampton, NH is $72,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $77,300.00 per year, depending on experience, location, and employer.

What does a client customer manager do?

A Client Customer Manager is responsible for maintaining and developing relationships with a company’s clients to ensure their needs are met and they remain satisfied with the services or products provided. Their duties typically include acting as the main point of contact for clients, resolving issues, coordinating with internal teams, and identifying opportunities to upsell or improve service. They play a crucial role in client retention and often work to build long-term partnerships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a client customer manager?

To thrive as a Client Customer Manager, you need strong relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Excellent communication, negotiation, and emotional intelligence help build trust and effectively address client needs. These skills are crucial for maintaining long-term client satisfaction, driving business growth, and ensuring successful client partnerships.

How does a client customer manager typically collaborate with other departments to ensure client satisfaction?

As a Client Customer Manager, you will frequently work cross-functionally with teams such as sales, product development, and customer support to address client needs and resolve issues efficiently. Regular meetings and open communication channels are common practices to keep everyone aligned on client objectives and project statuses. This collaboration not only ensures a seamless client experience but also provides you with valuable insights into different business areas, fostering both professional growth and a broader understanding of the company’s operations.

What is the difference between Client Customer Manager vs Customer Service Representative?

AspectClient Customer ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer relationship managementHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, online support
Employer & IndustryBusinesses across industries, especially B2B sectorsRetail, telecom, hospitality, service industries
Search & Comparison IntentUnderstanding account management roles, client relationsCustomer support, issue resolution

The main difference is that a Client Customer Manager focuses on maintaining and growing client accounts, often working directly with clients to ensure satisfaction and long-term relationships. In contrast, a Customer Service Representative primarily handles customer inquiries and resolves issues, typically in a support capacity. Both roles require strong communication skills, but the Client Customer Manager usually has more responsibilities related to account strategy and client retention.

Is a client customer manager a good job?

A client customer manager is a role focused on maintaining relationships with clients, ensuring their needs are met, and supporting business retention. It often requires strong communication, problem-solving skills, and familiarity with customer management tools. The job can offer stable employment and opportunities for advancement in customer service or account management fields.

What are the duties of a client customer manager?

A client customer manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring high levels of customer satisfaction. They often handle communication, resolve issues, coordinate services, and may use customer relationship management (CRM) tools to track interactions and account details.

What cities near Hampton, NH are hiring for Client Customer Manager jobs?

Cities near Hampton, NH with the most Client Customer Manager job openings:

Client Customer Manager jobs near you

Client Success Manager

Lyra Technology Group

Portsmouth, NH • On-site

$70K - $80K/yr

Full-time

Re-posted 11 days ago

Job description

Client Success Manager-Lyra Technology Group

Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic partner to our clients, focused on driving satisfaction, retention, and account growth. As a trusted advisor, the CSM leads proactive client engagement, including Strategic Quarterly Business Reviews (QBRs), upsell and cross-sell conversations, and roadmap development. This is a revenue-influencing role that blends technical insight into client relationship management, requiring strong communication skills and a foundation in IT services. At every point, from onboarding to ongoing consultations, the CSM team collects, analyzes, and then uses data to ensure that their clients are fully engaged and getting the value they expect.

About Lyra

Lyra Technology Group is a family of industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term. We made our first acquisition at the beginning of 2018. Now, we hold a controlling stake in 80 companies and are continuing to grow. Our companies employ over 600 team members and sit across the Northeast, Midwest, and Eastern Canada. Each company is led by its own management team, and we are incredibly proud of the work they do.

Your work as a Client Success Manager will include several components:

Manage Client Relationships Serve as the primary point of contact for assigned clients, ensuring their needs are met and expectations exceeded.

Drive Retention & Growth Own client renewals and proactively identify expansion opportunities to increase account value.

Own Upsell Conversations Lead upsell and cross-sell discussions that align with client needs and PCGiT's service offerings, collaborating with AEs or leadership as needed.

Understand the Business Become a strategic partner by learning each client's business model, goals, IT stack, and pain points.

Coordinate Solutions Work cross-functionally with service delivery, technical support, and sales to resolve issues and advocate for client needs.

Lead QBRs & Strategy Sessions Conduct regular account reviews, usage reports, and roadmap planning sessions with clients.

Champion the Client Experience Ensure a high-touch, consultative experience from onboarding through renewal.

Our ideal Client Success Manager has the following qualifications:

24 years of experience in client success, account management, or related B2B customer-facing roles.

Familiarity with IT services, MSP environments, or technical support workflows is strongly preferred.

Strong communication and relationship-building skills with clients ranging from IT managers to C-suite.

Confidence in conducting client meetings, reviewing technical data, and leading renewal or upsell conversations.

Comfortable and confident leading upsell conversations, positioning solutions that create additional value.

Experience identifying and nurturing account expansion opportunities, even without a formal quota.

Proficiency with CRM and account management tools (HubSpot preferred).

A proactive mindset you solve problems before they escalate.

Strong organizational skills and attention to detail across multiple client accounts.

If joining a team-oriented company in the tech space sounds appealing to you, let's have a conversation.