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Client Customer Manager Jobs in Hawaii (NOW HIRING)

Office Depot

Retail Part Time Team Lead

Waipahu, HI

$17 - $19/hr

Supports community outreach initiatives to drive client/customer retention. * Works to continually ... the management team. * In partnership with all associates, ensure regular loss prevention ...

Office Depot

Retail Part Time Team Lead

Waipahu, HI

$17 - $19/hr

Supports community outreach initiatives to drive client/customer retention. * Works to continually ... the management team. * In partnership with all associates, ensure regular loss prevention ...

Office Depot

Retail Part Time Team Lead

Kailua Kona, HI

$17.75 - $19.75/hr

Supports community outreach initiatives to drive client/customer retention. * Works to continually ... the management team. * In partnership with all associates, ensure regular loss prevention ...

National Veterinary Associates

$16 - $18/hr

CLIENT SERVICES REPRESENTATIVE Job Summary The Client Services Specialist is an invaluable member ... Hospital Manager and supporting medical staff to provide exceptional customer service while ...

Office Depot

Retail Part Time Team Lead

Waipahu, HI · On-site

$17.25/hr

Supports community outreach initiatives to drive client/customer retention. * Works to continually ... the management team. * In partnership with all associates, ensure regular loss prevention ...

Office Depot

Retail Part Time Team Lead

Kailua Kona, HI

$17.75 - $19.75/hr

Supports community outreach initiatives to drive client/customer retention. * Works to continually ... the management team. * In partnership with all associates, ensure regular loss prevention ...

Office Depot

Retail Part Time Team Lead

Kailua Kona, HI · On-site

$14.86/hr

Supports community outreach initiatives to drive client/customer retention. * Works to continually ... the management team. * In partnership with all associates, ensure regular loss prevention ...

Public Consulting Group

Client Service Associate 1

Honolulu, HI · On-site

$14.25 - $19.75/hr

Supports customer service and operations for clients: * Responsible for initiative planning and ongoing client relationship management * Collaborates with regional teams and other functional areas to ...

Kering

GUCCI Client Advisor - Wailea

Kihei, HI · On-site

Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather ... customer service setting. * Proven ability to drive and exceed individual and store results and ...

Kering

GUCCI Client Advisor - Wailea

Wailea, HI · On-site

Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather ... customer service setting. * Proven ability to drive and exceed individual and store results and ...

Kering

GUCCI Client Advisor - Wailea

Kula, HI · On-site

Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather ... customer service setting. * Proven ability to drive and exceed individual and store results and ...

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All JobsClient Customer JobsClient Customer Manager JobsClient Customer Manager Jobs in Hawaii

Client Customer Manager information

What does a client customer manager do?

A Client Customer Manager is responsible for maintaining and developing relationships with a company’s clients to ensure their needs are met and they remain satisfied with the services or products provided. Their duties typically include acting as the main point of contact for clients, resolving issues, coordinating with internal teams, and identifying opportunities to upsell or improve service. They play a crucial role in client retention and often work to build long-term partnerships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a client customer manager?

To thrive as a Client Customer Manager, you need strong relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Excellent communication, negotiation, and emotional intelligence help build trust and effectively address client needs. These skills are crucial for maintaining long-term client satisfaction, driving business growth, and ensuring successful client partnerships.

How does a client customer manager typically collaborate with other departments to ensure client satisfaction?

As a Client Customer Manager, you will frequently work cross-functionally with teams such as sales, product development, and customer support to address client needs and resolve issues efficiently. Regular meetings and open communication channels are common practices to keep everyone aligned on client objectives and project statuses. This collaboration not only ensures a seamless client experience but also provides you with valuable insights into different business areas, fostering both professional growth and a broader understanding of the company’s operations.

What is the difference between Client Customer Manager vs Customer Service Representative?

AspectClient Customer ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer relationship managementHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, online support
Employer & IndustryBusinesses across industries, especially B2B sectorsRetail, telecom, hospitality, service industries
Search & Comparison IntentUnderstanding account management roles, client relationsCustomer support, issue resolution

The main difference is that a Client Customer Manager focuses on maintaining and growing client accounts, often working directly with clients to ensure satisfaction and long-term relationships. In contrast, a Customer Service Representative primarily handles customer inquiries and resolves issues, typically in a support capacity. Both roles require strong communication skills, but the Client Customer Manager usually has more responsibilities related to account strategy and client retention.

Is a client customer manager a good job?

A client customer manager is a role focused on maintaining relationships with clients, ensuring their needs are met, and supporting business retention. It often requires strong communication, problem-solving skills, and familiarity with customer management tools. The job can offer stable employment and opportunities for advancement in customer service or account management fields.

What are the duties of a client customer manager?

A client customer manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring high levels of customer satisfaction. They often handle communication, resolve issues, coordinate services, and may use customer relationship management (CRM) tools to track interactions and account details.

What cities in Hawaii are hiring for Client Customer Manager jobs?

Cities in Hawaii with the most Client Customer Manager job openings:

Client Customer Manager jobs near you

Client Service Administrator

First Hawaiian, Inc.

Honolulu, HI • On-site

$60K - $75K/yr

Other

Re-posted 2 days ago

First Hawaiian Bank rating

8.2

Company rating: 8.2 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

51st of 171 rated banks

Job description


First Hawaiian Bank is currently seeking a Client Service Administrator to join the Institutional Advisory Services Division. The Client Service Administrator provides proactive administrative and operational support to front-line officers and clients, ensuring seamless service delivery. Manages and coordinates the fulfillment of internal and external WMG client service requests across various IASD business lines. Handles securities processing with accuracy and efficiency while identifying opportunities for process improvements and streamlining workflows to enhance overall operational effectiveness.
Compensation
The annual salary range for this role is $60,000 - $75,000 per year; commensurate with experience.
The level of the role will be determined at the time of offer.
Work Schedule
Monday - Friday 8:00AM - 5:00PM (Hours may vary)
Responsibilities
The Client Service Administrator provides proactive administrative and operational support to front-line officers and clients, ensuring seamless service delivery. Manages and coordinates the fulfillment of internal and external WMG client service requests across various IASD business lines. Handles securities processing with accuracy and efficiency while identifying opportunities for process improvements and streamlining workflows to enhance overall operational effectiveness.
Qualifications
Required Qualifications
  • Bachelor's degree in business-related field or equivalent work experience required
  • Three (3) years of experience in the financial industry (wealth management, trust, banking, brokerage house) with a minimum of two (2) years of experience building client relationships. Five (5) years of progressively responsible experience in customer service, with a minimum of three (3) years of experience building client relationships within the financial industry preferred.
  • Ability to verbally communicate effectively with individuals and in a group setting.
  • Ability to draft and edit reports or correspondence in proper form.
  • Ability to meet strict deadlines, establish and maintain priorities and work under time constraints with interruptions.
  • Ability to assimilate and understand information.
  • Ability to manage detailed information with accuracy.
  • Ability to use judgment and discretion regarding confidential information is essential.
  • Ability to work in a fast-paced, high-volume environment is critical.
  • Advanced proficiency in Microsoft Office (Word, Excel, and PowerPoint).
  • Knowledge of or interest in improving multi-tasking skills.
  • Proactive and able to work independently.

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