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Client Customer Manager Jobs in Colorado (NOW HIRING)

Office Depot

Client Services Manager

Greeley, CO · On-site

... client satisfaction. The Print Manager will be responsible for overseeing all aspects of the print ... The Print Manager will help lead a customer-centric environment, engage with the local community ...

Office Depot

Client Services Manager

Greeley, CO · On-site

$21/hr

... client satisfaction. The Print Manager will be responsible for overseeing all aspects of the print ... The Print Manager will help lead a customer-centric environment, engage with the local community ...

Office Depot

Client Services Manager

Greeley, CO · On-site

... client satisfaction. The Print Manager will be responsible for overseeing all aspects of the print ... The Print Manager will help lead a customer-centric environment, engage with the local community ...

Ernest

Client Relationship Manager

Denver, CO · On-site

Client Relationship Manager (Outside B2B Sales) Sales Territory: Local Radius to Denver, CO ... We always find the best solution to fit our customers' needs, even if we have to invent it!

Prim

Project Scheduler - ARB, Inc.

Los Angeles, CA · On-site

$160K/yr

Manage comprehensive schedules for large capital projects (5,000-10,000 activities; $100M ... Coordinate schedule development and updates with client representatives, engineering teams ...

Freeman

Associate Client Solutions Manager

Denver, CO · On-site

$25 - $32/hr

Summary The Associate Client Solutions Manager - Show Organizer Event Logistics is responsible for ... Excellent customer service and organizational skills * Ability to learn multiple internal and ...

PRIMORIS USA

Client Account Manager

Denver, CO · On-site

The Client Account Manager will be responsible for understanding our client's project pipelines and ... Promote the services of Primoris Renewable Energy to new and existing customers, decision makers ...

Compass Group

CLIENT EXPERIENCE MANAGER - REMOTE

Denver, CO · On-site

$75K - $80K/yr

The Client Experience Manager serves as the primary liaison between vendor partners, site managers ... customer service. Long Description Key Responsibilities • Own and manage the vendor partnership ...

Revenue Enterprises

Client Account Manager

Aurora, CO · On-site +1

$75K - $95K/yr

Colorado | Texas | Montana | Wyoming | Nebraska | Kansas * 1-3+ years of relevant experience in client account management, B2B client services, customer success, project coordination, healthcare ...

PassTime

Client Success Manager

Littleton, CO · On-site

$68K - $78K/yr

Leading provider of award-winning GPS solutions seeking Client Success Manager to support our customers. WHAT WE DO Headquartered a few miles south of Denver, in Littleton, Colorado, PassTime is a ...

Ccig-5

Client Manager - Construction

Englewood, CO · On-site

$61 - $105/hr

Client Manager Department: Construction Practice Area Reports To: Client Service Team Leader ... Professional designations such as ARM, CIC, CPCU, or CRM preferred * 5+ years of experience in ...

PassTime

Client Success Manager

Littleton, CO · On-site

$68K - $78K/yr

Leading provider of award-winning GPS solutions seeking Client Success Manager to support our customers. WHAT WE DO Headquartered a few miles south of Denver, in Littleton, Colorado, PassTime is a ...

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Showing results 21-40

All JobsClient Customer JobsClient Customer Manager JobsClient Customer Manager Jobs in Colorado

Client Customer Manager information

What does a client customer manager do?

A Client Customer Manager is responsible for maintaining and developing relationships with a company’s clients to ensure their needs are met and they remain satisfied with the services or products provided. Their duties typically include acting as the main point of contact for clients, resolving issues, coordinating with internal teams, and identifying opportunities to upsell or improve service. They play a crucial role in client retention and often work to build long-term partnerships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a client customer manager?

To thrive as a Client Customer Manager, you need strong relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Excellent communication, negotiation, and emotional intelligence help build trust and effectively address client needs. These skills are crucial for maintaining long-term client satisfaction, driving business growth, and ensuring successful client partnerships.

How does a client customer manager typically collaborate with other departments to ensure client satisfaction?

As a Client Customer Manager, you will frequently work cross-functionally with teams such as sales, product development, and customer support to address client needs and resolve issues efficiently. Regular meetings and open communication channels are common practices to keep everyone aligned on client objectives and project statuses. This collaboration not only ensures a seamless client experience but also provides you with valuable insights into different business areas, fostering both professional growth and a broader understanding of the company’s operations.

What is the difference between Client Customer Manager vs Customer Service Representative?

AspectClient Customer ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer relationship managementHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, online support
Employer & IndustryBusinesses across industries, especially B2B sectorsRetail, telecom, hospitality, service industries
Search & Comparison IntentUnderstanding account management roles, client relationsCustomer support, issue resolution

The main difference is that a Client Customer Manager focuses on maintaining and growing client accounts, often working directly with clients to ensure satisfaction and long-term relationships. In contrast, a Customer Service Representative primarily handles customer inquiries and resolves issues, typically in a support capacity. Both roles require strong communication skills, but the Client Customer Manager usually has more responsibilities related to account strategy and client retention.

Is a client customer manager a good job?

A client customer manager is a role focused on maintaining relationships with clients, ensuring their needs are met, and supporting business retention. It often requires strong communication, problem-solving skills, and familiarity with customer management tools. The job can offer stable employment and opportunities for advancement in customer service or account management fields.

What are the duties of a client customer manager?

A client customer manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring high levels of customer satisfaction. They often handle communication, resolve issues, coordinate services, and may use customer relationship management (CRM) tools to track interactions and account details.

What cities in Colorado are hiring for Client Customer Manager jobs?

Cities in Colorado with the most Client Customer Manager job openings:

Client Customer Manager jobs near you

Senior Client Service Manager, Client Experience

Wsgr

Boulder, CO • On-site

$147K - $198K/yr

Full-time

Re-posted 8 days ago

Job description

Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them. The firm has approximately 1,100 attorneys in 17 offices: 13 in the U.S., two in China, and two in Europe. Our broad spectrum of practices and entrepreneurial spirit allow exceptional opportunities for professional achievement and career growth.

Position Overview

At Wilson Sonsini, we are committed to providing our clients with both exceptional legal counsel and a highly professional, responsive service experience. The Client Service team has a dedicated role in this mission by actively gathering client feedback and ensuring those insights lead to tangible improvements in how we work. We are seeking a Senior Manager to support the execution of our feedback program(s) and to help ensure that our administrative processes remain aligned with the evolving needs of our clients.

Reporting to the Director of Client Service, you will act as a primary architect of the client experience. Your role is to move beyond data collection, acting as the bridge between client sentiment and firm-wide evolution, driving change management and optimizing the onboarding lifecycle to ensure our service delivery is as agile as the innovators we represent.

Primary Responsibilities

  • With the Director of Client Service, assist in leading the firm's feedback ecosystem, orchestrating the end-to-end client feedback lifecycle, conducting traditional qualitative interviews and overseeing sophisticated survey programs to capture a 360-degree view of the client experience.
  • Translate raw feedback and interview findings into actionable service improvement plans. You will be responsible for deploying these changes directly at the client level and across internal administrative departments.
  • Utilize client insights to refine and overhaul the onboarding process, ensuring that new engagements are structured for immediate administrative and operational success.
  • Partner with Finance, IT, Legal Project Management, and other administrative leads to break down silos and modify internal workflows that create friction for our clients.
  • Assist with reporting and presentations by integrating feedback data into reports and presentations that reflect client insights in addition to firmwide service improvements.
  • Respond to high-level inquiries from attorneys and administrative departments, resolving complex service delivery issues or navigating them to the appropriate lead for handling.
  • Continually advise on and implement improvements to team operational processes to increase efficiency and enhance the standard of internal client service.

Qualifications & Requirements

  • Minimum of 7+ years of experience in client experience (CX), legal operations, or professional services management. Experience within an AmLaw 100 firm or a corporate legal department is highly preferred.
  • Experience managing direct reports and leading change management initiatives across multi-disciplinary administrative teams.
  • Bachelor's degree is required; a J.D., MBA, or PMP certification preferred.
  • Expert-level interviewing and presentation skills, with a proven ability to extract candid insights from executive-level stakeholders and influence internal partners.
  • Strong understanding of data analysis, CRM systems, and how to use qualitative data to drive process engineering.
  • Commitment to maintaining the confidentiality and ethical standards required within a premier global law firm.
The primary location for this job posting is in Palo Alto, but other locations may be listed. The actual base pay offered will depend upon a variety of factors, including but not limited to the selected candidate's qualifications, years of relevant experience, level of education, professional certifications and licenses, and work location. The anticipated pay range for this position is as follows:Palo Alto, New York, San Francisco: $163,200 - $220,800 per year. Austin, Boston, Boulder, Century City, Los Angeles, Salt Lake City, San Diego, Seattle, Washington, D.C.: $147,050 - $198,950 per year.

The compensation for this position may include a discretionary year-end merit bonus based on performance. We offer a highly competitive salary and benefits package.

Benefits information can be found here. Equal Opportunity Employer (EOE).

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