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Client Customer Manager Jobs in Arizona (NOW HIRING)

Will need to leverage PrismHR CRM (Salesforce) and be responsible for capturing all required information on client meetings and outreach and pipeline opportunities. * Meet regularly with sales ...

Maintain accurate client records and documentation in CRM system Qualifications: Qualifications * Active Property & Casualty (P&C) Insurance License required * 3-5 years of commercial insurance ...

S. Federal Government accounts by developing trusted customer relationships, identifying new ... What You'll Do As a Federal Client Executive, you will be responsible for growing and managing a ...

FTG is looking for a Client Relationship Manager who will work with existing customers to foster ... Support your customers day-to-day needs * Works closely with customer contacts, customer's end user ...

FTG is looking for a Client Relationship Manager who will work with existing customers to foster ... Support your customers day-to-day needs * Works closely with customer contacts, customer's end user ...

FTG is looking for a Client Relationship Manager who will work with existing customers to foster ... Support your customers day-to-day needs * Works closely with customer contacts, customer's end user ...

Federal - Client Manager

Scottsdale, AZ · On-site

$77K - $105K/yr

S. Federal Government accounts by developing trusted customer relationships, identifying new ... As a Federal Client Executive, you will be responsible for growing and managing a portfolio of ...

Federal - Client Manager

Phoenix, AZ · On-site

$76K - $103K/yr

S. Federal Government accounts by developing trusted customer relationships, identifying new ... As a Federal Client Executive, you will be responsible for growing and managing a portfolio of ...

Client Relationship Manager (Outside B2B Sales) Sales Territory: Local radius to Phoenix, AZ ... We always find the best solution to fit our customers' needs, even if we have to invent it!

Job Summary The Client Success Manager (CSM) is responsible for managing the day-to-day ... Track and analyze key client metrics, including response times, work order completion, and customer ...

Manages results at the team and individual levels, analyzes performance trends, and coaches ... Customer Advocacy - Preferred * Paychex - Preferred * Client Education - Preferred * Process ...

Manages results at the team and individual levels, analyzes performance trends, and coaches ... Customer Advocacy - Preferred * Paychex - Preferred * Client Education - Preferred * Process ...

AZ Health license required • 4+ years of experience in customer service, client service, benefits ... manage escalated situations with professionalism and sound judgment • Experience working with ...

AZ Health license required • 4+ years of experience in customer service, client service, benefits ... manage escalated situations with professionalism and sound judgment • Experience working with ...

Showing results 21-40

Client Customer Manager information

What does a client customer manager do?

A Client Customer Manager is responsible for maintaining and developing relationships with a company’s clients to ensure their needs are met and they remain satisfied with the services or products provided. Their duties typically include acting as the main point of contact for clients, resolving issues, coordinating with internal teams, and identifying opportunities to upsell or improve service. They play a crucial role in client retention and often work to build long-term partnerships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a client customer manager?

To thrive as a Client Customer Manager, you need strong relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Excellent communication, negotiation, and emotional intelligence help build trust and effectively address client needs. These skills are crucial for maintaining long-term client satisfaction, driving business growth, and ensuring successful client partnerships.

How does a client customer manager typically collaborate with other departments to ensure client satisfaction?

As a Client Customer Manager, you will frequently work cross-functionally with teams such as sales, product development, and customer support to address client needs and resolve issues efficiently. Regular meetings and open communication channels are common practices to keep everyone aligned on client objectives and project statuses. This collaboration not only ensures a seamless client experience but also provides you with valuable insights into different business areas, fostering both professional growth and a broader understanding of the company’s operations.

What is the difference between Client Customer Manager vs Customer Service Representative?

AspectClient Customer ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer relationship managementHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, online support
Employer & IndustryBusinesses across industries, especially B2B sectorsRetail, telecom, hospitality, service industries
Search & Comparison IntentUnderstanding account management roles, client relationsCustomer support, issue resolution

The main difference is that a Client Customer Manager focuses on maintaining and growing client accounts, often working directly with clients to ensure satisfaction and long-term relationships. In contrast, a Customer Service Representative primarily handles customer inquiries and resolves issues, typically in a support capacity. Both roles require strong communication skills, but the Client Customer Manager usually has more responsibilities related to account strategy and client retention.

Is a client customer manager a good job?

A client customer manager is a role focused on maintaining relationships with clients, ensuring their needs are met, and supporting business retention. It often requires strong communication, problem-solving skills, and familiarity with customer management tools. The job can offer stable employment and opportunities for advancement in customer service or account management fields.

What are the duties of a client customer manager?

A client customer manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring high levels of customer satisfaction. They often handle communication, resolve issues, coordinate services, and may use customer relationship management (CRM) tools to track interactions and account details.

What cities in Arizona are hiring for Client Customer Manager jobs?

Cities in Arizona with the most Client Customer Manager job openings:

Client Growth Manager

PrismHR

Chandler, AZ • On-site

Full-time

Re-posted 7 days ago


Job description

About Us
PrismHR is the leading payroll, benefits, and HR software for Human Resource Outsourcing (HRO) organizations, including Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs). Powering more than 80,000+ companies, 2.5 million worksite employees, and $85 billion in payroll processed annually, PrismHR is the most efficient, reliable, and scalable software solution to help PEOs and ASOs grow and prosper. The PrismHR platform is a complete, integrated HR solution supporting the full "hire-to-retire” lifecycle of HR services. And PrismHR provides a wide range of additional resources that go beyond just technology and support: PrismHR SEEDS sales and marketing program, the annual PrismHR LIVE Conference, and numerous learning opportunities throughout the year are all designed specifically to help PrismHR customers grow their business.
Job Summary
The Strategic Partnerships team creates long-term, mutually beneficial partnerships that add value for customers (HROs, SMBs, and WSEs), and revenue for each partner and PrismHR.  The Client Growth Manager is responsible for driving adoption of PrismHR solutions and products among PrismHR HROs and their SMBs.  
Responsibilities
  • Responsible for driving add on client-based revenue by creating, executing, and managing outreach programs to the PrismHR service providers and service provider clients.  
  • Work closely with PrismHR  Sales Engineers, Marketing Team, and Customer Success Team to help drive Client adoption of PrismHR solutions.
  • Align with partners on their goals and strategies to achieve those goals.  Hold partners accountable for those activities.
  • Client Relationship Development:  Develop relationships with PrismHR service provider clients through consistent outreach efforts, participation in Client Business Review meetings, attending PrismHR Client Events.
  • Participate in Client Business Review meetings.  Responsible for discussing and presenting add on product and service attach rate metrics.  
  • Analyze program performance metrics and make data-driven recommendations for continuous improvement
  • Work hand in hand with the PrismHR marketing and business development team on demand generation campaigns and lead qualification and development.
  • Develop and manage a sales pipeline to meet and exceed assigned revenue growth objectives. Will need to leverage PrismHR CRM (Salesforce) and be responsible for capturing all required information on client meetings and outreach and pipeline opportunities.
  • Meet regularly with sales management to review overall progress, review growth objective progress, and strategize on program effectiveness to drive revenue growth.
  • Develop and present quarterly business reviews to PrismHR’s leadership team. 
  • Facilitate product feedback to the PrismHR product team
  • Learn and effectively discuss key decision drivers, competitive advantages, and market trends in the HRO space to help clients leverage growth opportunities.
 Required Skills
  • 5+ years of selling HR Solutions
  • Specific experience with channel-based selling strongly preferred
  • Experience with Professional Employer Organizations and/or Payroll Service Bureaus strongly preferred
  • Proven ability to consistently meet and exceed assigned sales objectives.
  • Proven ability to create, execute, and manage sales and marketing programs to generate revenue.
  • Strong balance of technical, analytical, and interpersonal skills
  • Strategic thinker with the ability to analyze trends and make informed decisions
  • Ability to operate in a dynamic, growth-oriented environment with a desire to assist in developing strategies and processes.
  • Strong MS Office skills including MS Word, Excel, and PowerPoint

PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company’s Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR’s Marketplace Partners.

Diversity, Equity and Inclusion Program/Affirmative Action Plan:
We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion.
Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about our roles but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for these open roles or other open roles. We particularly encourage applicants from traditionally under-represented groups as we seek to increase the diversity of our workforce and provide fair opportunities for all.
As a proud Equal Opportunity and Affirmative Action Employer, PrismHR encourages talent from all backgrounds to join our team. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.
The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

Privacy Policy: For information about how we collect and use your personal information, please see our privacy statement available at https://www.prismhr.com/about/privacy-policy.

PrismHR provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at PrismHR: taglobal@prismhr.com. Please indicate in the subject line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

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