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Client Customer Manager Jobs in Arizona (NOW HIRING)

Ernest

Client Relationship Manager

Avondale, AZ · On-site

Client Relationship Manager (Outside B2B Sales) Sales Territory: Local radius to Phoenix, AZ ... We always find the best solution to fit our customers' needs, even if we have to invent it!

TDIndustries

Client Success Manager

Phoenix, AZ · On-site

Job Summary The Client Success Manager (CSM) is responsible for managing the day-to-day ... Track and analyze key client metrics, including response times, work order completion, and customer ...

TDIndustries

Client Success Manager

Phoenix, AZ · On-site

Job Summary The Client Success Manager (CSM) is responsible for managing the day-to-day ... Track and analyze key client metrics, including response times, work order completion, and customer ...

KLA

Customer Service Engineer - RAPID AZ

Phoenix, AZ · On-site

$27.46 - $46.69/hr

Our comprehensive services include: proactive management of tools to identify and improve ... and all client/customer service delivery issues are resolved. 10. Executes technical critical ...

Orbotech

Customer Service Engineer - RAPID AZ

Phoenix, AZ · On-site

$27.46 - $46.69/hr

Our comprehensive services include: proactive management of tools to identify and improve ... and all client/customer service delivery issues are resolved. 10. Executes technical critical ...

Orbotech

Customer Service Engineer - RAPID AZ

Phoenix, AZ · On-site

$27.46 - $46.69/hr

Our comprehensive services include: proactive management of tools to identify and improve ... and all client/customer service delivery issues are resolved. 10. Executes technical critical ...

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All JobsClient Customer JobsClient Customer Manager JobsClient Customer Manager Jobs in Arizona

Client Customer Manager information

What does a client customer manager do?

A Client Customer Manager is responsible for maintaining and developing relationships with a company’s clients to ensure their needs are met and they remain satisfied with the services or products provided. Their duties typically include acting as the main point of contact for clients, resolving issues, coordinating with internal teams, and identifying opportunities to upsell or improve service. They play a crucial role in client retention and often work to build long-term partnerships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a client customer manager?

To thrive as a Client Customer Manager, you need strong relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Excellent communication, negotiation, and emotional intelligence help build trust and effectively address client needs. These skills are crucial for maintaining long-term client satisfaction, driving business growth, and ensuring successful client partnerships.

How does a client customer manager typically collaborate with other departments to ensure client satisfaction?

As a Client Customer Manager, you will frequently work cross-functionally with teams such as sales, product development, and customer support to address client needs and resolve issues efficiently. Regular meetings and open communication channels are common practices to keep everyone aligned on client objectives and project statuses. This collaboration not only ensures a seamless client experience but also provides you with valuable insights into different business areas, fostering both professional growth and a broader understanding of the company’s operations.

What is the difference between Client Customer Manager vs Customer Service Representative?

AspectClient Customer ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer relationship managementHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, online support
Employer & IndustryBusinesses across industries, especially B2B sectorsRetail, telecom, hospitality, service industries
Search & Comparison IntentUnderstanding account management roles, client relationsCustomer support, issue resolution

The main difference is that a Client Customer Manager focuses on maintaining and growing client accounts, often working directly with clients to ensure satisfaction and long-term relationships. In contrast, a Customer Service Representative primarily handles customer inquiries and resolves issues, typically in a support capacity. Both roles require strong communication skills, but the Client Customer Manager usually has more responsibilities related to account strategy and client retention.

Is a client customer manager a good job?

A client customer manager is a role focused on maintaining relationships with clients, ensuring their needs are met, and supporting business retention. It often requires strong communication, problem-solving skills, and familiarity with customer management tools. The job can offer stable employment and opportunities for advancement in customer service or account management fields.

What are the duties of a client customer manager?

A client customer manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring high levels of customer satisfaction. They often handle communication, resolve issues, coordinate services, and may use customer relationship management (CRM) tools to track interactions and account details.

What cities in Arizona are hiring for Client Customer Manager jobs?

Cities in Arizona with the most Client Customer Manager job openings:

Client Customer Manager jobs near you

Client Relationship Manager

Avondale, AZ • On-site

Ernest
Software Development • 1 - 10 employees
Learn more about Ernestexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Job description

Client Relationship Manager (Outside B2B Sales)
Sales Territory: Local radius to Phoenix, AZ
Workplace: Hybrid of Field, Remote, Office
Competitive Base | Uncapped Commissions | Bonuses | Benefits | Car Allowance
The Culture Sets the Vibe
At Ernest, we don't just build careers, we build community. Our culture is rooted in putting our people first, always. We believe in celebrating wins big and small, sharing meals, enjoying the journey together, and showing real appreciation for the individuals who make our company great. When you join Ernest, you become part of something bigger: a connected culture where you're valued, supported, and empowered to thrive. This isn't just a place to work, it's a second home, a second family, our Ernest family.
Ready to build something that's yours, forever?
At Ernest, we don't just sell packaging, we build partnerships. We're looking for a Territory Sales Representative who thrives in the field, loves the chase, and builds lasting relationships that pay off (literally).
This is outside sales with serious upside. You'll prospect, pitch, and open new accounts-and then own and grow them. You'll keep earning residual income from every account you bring in. That's right, forever.
What You'll Do
  • Engage potential clients through proactive, in-person outreach and meaningful relationship-building within your territory
  • Develop a book of business through new client acquisition
  • Manage and grow the accounts you open-these are yours to keep
  • Offer solutions with our products in packaging, automation, janitorial, safety, and beyond
  • Represent the Ernest brand with professionalism and personality

What You'll Get
  • Uncapped earnings: Base salary + 15% commission + bonuses + car allowance
  • Residual income from your accounts (even years down the line). High impact, high reward. $200k-$400k isn't a stretch, it's the standard for our best.
  • Benefits: Medical, dental, vision, 401(k), PTO
  • Culture that clicks: Fun, supportive, driven, we root for each other
  • Legacy with lift: 75+ years of innovation, and we're still growing

What We're Looking For
  • Passion for sales and relationship-building
  • Previous experience in outside sales is required
  • Hunter mentality with a knack for face-to-face engagement
  • Resilience, positivity, and an entrepreneurial gritty spirit

We're not your typical company, and we don't want typical salespeople. We want someone bold, curious, driven, and ready to grow something extraordinary.If this is you, let's do this. Unbox your potential by moving packaging forward-with Ernest.
Wanna see what makes us Ernest? Hit play on our latest videos:
Newest Company Video with Keanu Reeves!
Watch us make a cardboard skateboard with Tony Hawk!
Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers' needs, even if we have to invent it!

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