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Client Customer Manager Jobs in Alabama (NOW HIRING)

Client Executive

Birmingham, AL · On-site

$70 - $120/hr

The Client Executive generates revenue through consultative selling and account management for new ... Ensure consistent use of CRM and pipeline tracking tools Desired Qualifications * At least two ...

New

Collision General Manager

Decatur, AL · On-site

$67K - $97K/yr

Ability to consistently demonstrate a successful client experience Communicate clearly both ... customer, manager, leader, management, career, potential, manager, trainer Titles: Auto Body Shop ...

Strategic Client Management: * Develop and maintain client IT roadmaps aligned with business ... Customer satisfaction scores * Revenue growth within accounts * Project satisfaction ratings

Client Beneifts Manager

Hoover, AL · On-site +1

$50K - $65K/yr

This role combines client support services and sales, working with individuals who have requested ... customer service, sales, or account management preferred • Strong communication and ...

Client Beneifts Manager

Hoover, AL · On-site

$50K - $65K/yr

... customer service, sales, or account management preferred • Strong communication and ... on client needs • Maintain accurate records and follow internal processes • Provide a ...

This role combines client support services and sales, working with individuals who have requested ... Experience in customer service, sales, or account management preferred * Strong communication and ...

Accountable for business development and new client relationships: building and managing ... Meet all CRM data requirements and reporting deadlines Required Competencies * Relationship ...

Be Seen First

We are seeking a Customer Service Account Manager to join our team! Responsibilities: * Prospect ... Meet with client members to assess their insurance needs and recommend appropriate coverage.

Client Consultant

Bessemer, AL · On-site

$76K - $88K/yr

Use our CRM system to stay organized, track your progress, and manage your growing client base. * Collaborate closely with your team -- we believe in lifting each other up. * Set goals, reach them ...

Client Consultant

Gadsden, AL · On-site

$76K - $88K/yr

Use our CRM system to stay organized, track your progress, and manage your growing client base. * Collaborate closely with your team -- we believe in lifting each other up. * Set goals, reach them ...

Client Consultant

Bessemer, AL · On-site

$76K - $88K/yr

Use our CRM system to stay organized, track your progress, and manage your growing client base. * Collaborate closely with your team -- we believe in lifting each other up. * Set goals, reach them ...

Client Consultant

Gadsden, AL · On-site

$76K - $88K/yr

Use our CRM system to stay organized, track your progress, and manage your growing client base. * Collaborate closely with your team -- we believe in lifting each other up. * Set goals, reach them ...

Client Consultant

Decatur, AL · On-site

$76K - $88K/yr

Use our CRM system to stay organized, track your progress, and manage your growing client base. * Collaborate closely with your team -- we believe in lifting each other up. * Set goals, reach them ...

Showing results 21-40

Client Customer Manager information

What does a client customer manager do?

A Client Customer Manager is responsible for maintaining and developing relationships with a company’s clients to ensure their needs are met and they remain satisfied with the services or products provided. Their duties typically include acting as the main point of contact for clients, resolving issues, coordinating with internal teams, and identifying opportunities to upsell or improve service. They play a crucial role in client retention and often work to build long-term partnerships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a client customer manager?

To thrive as a Client Customer Manager, you need strong relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Excellent communication, negotiation, and emotional intelligence help build trust and effectively address client needs. These skills are crucial for maintaining long-term client satisfaction, driving business growth, and ensuring successful client partnerships.

How does a client customer manager typically collaborate with other departments to ensure client satisfaction?

As a Client Customer Manager, you will frequently work cross-functionally with teams such as sales, product development, and customer support to address client needs and resolve issues efficiently. Regular meetings and open communication channels are common practices to keep everyone aligned on client objectives and project statuses. This collaboration not only ensures a seamless client experience but also provides you with valuable insights into different business areas, fostering both professional growth and a broader understanding of the company’s operations.

What is the difference between Client Customer Manager vs Customer Service Representative?

AspectClient Customer ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer relationship managementHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, online support
Employer & IndustryBusinesses across industries, especially B2B sectorsRetail, telecom, hospitality, service industries
Search & Comparison IntentUnderstanding account management roles, client relationsCustomer support, issue resolution

The main difference is that a Client Customer Manager focuses on maintaining and growing client accounts, often working directly with clients to ensure satisfaction and long-term relationships. In contrast, a Customer Service Representative primarily handles customer inquiries and resolves issues, typically in a support capacity. Both roles require strong communication skills, but the Client Customer Manager usually has more responsibilities related to account strategy and client retention.

Is a client customer manager a good job?

A client customer manager is a role focused on maintaining relationships with clients, ensuring their needs are met, and supporting business retention. It often requires strong communication, problem-solving skills, and familiarity with customer management tools. The job can offer stable employment and opportunities for advancement in customer service or account management fields.

What are the duties of a client customer manager?

A client customer manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring high levels of customer satisfaction. They often handle communication, resolve issues, coordinate services, and may use customer relationship management (CRM) tools to track interactions and account details.

What cities in Alabama are hiring for Client Customer Manager jobs?

Cities in Alabama with the most Client Customer Manager job openings:

Client Executive

TEAM Wireless

Birmingham, AL • On-site

$70 - $120/hr

Other

Posted 3 days ago

New


Job description

Our Outside Sales team has grown significantly, and to continue serving our business clients, we are looking for an innovative, high-performing Client Executive.

The Client Executive generates revenue through consultative selling and account management for new and existing Verizon business accounts. This role is responsible for driving new business, executing sales strategy, and delivering profitable gross profit growth. It also requires consistent productivity, new customer acquisition, and sustained revenue growth within an assigned territory.

Customers rely on solutions that improve efficiency and security so they can achieve their goals. You will identify their most important challenges and recommend the right mix of security, unified communications, and network solutions. With the full portfolio of Team Wireless and Verizon Business services, you will build tailored solutions that meet critical client needs.

You will use your energy and expertise to develop and deliver solutions that not only meet client expectations, but exceed them.

What we’re looking for...

You see the big picture and focus on making the greatest possible impact. You communicate confidently with a wide range of audiences and translate technology benefits into clear, business-focused language. You are driven to succeed, help others perform at their best, and understand that your success is tied to your clients’ success.

Core Responsibilities
  • Drive new business sales growth across assigned markets
  • Develop and execute scalable outside sales strategies
  • Collaborate with the strategy team, developing and executing business plans, driving executive-level contact planning and ensuring effective team communication
  • Streamline processes and effectively leading sales activities and forecasting.
  • Being the specialist on our offerings and knowing what the competition is doing.
  • Ensure customer satisfaction at all levels.
Achieve TEAM Wireless targets for:
  • Gross Profit (GP)
  • Net Adds
  • Business Account Growth
  • Account Retention
  • Device & Service Attach Rates
  • Forecast and manage sales pipeline performance
  • Sales Activity and module research
  • Lead and develop self through personal accountability
  • Achieve and Exceed performance expectations and accountability standards
  • Prepare and attend weekly / monthly funnel pipeline and performance reviews
  • Embrace a culture of accountability, ownership, and execution
  • Market Expansion & Business Development
  • Identify and execute new market expansion opportunities
  • Develop relationships with local business communities
  • Drive strategic partnerships within target industries
  • Execute enterprise and SMB customer acquisition strategies
  • Evaluate competitive landscape and market positioning
  • Performance Management & Accountability
Own personal performance metrics including:
  • New account acquisition
  • Ensure consistent use of CRM and pipeline tracking tools
Desired Qualifications
  • At least two years of relevant experience, demonstrated through prior work experience
  • Proven ability to deliver sustained revenue growth
  • Strong knowledge of wireless, telecom, or technology sales
  • Demonstrated ability to adapt and deliver results in changing circumstances
  • Strong experience acquiring new logos and growing existing accounts
  • Experience selling complex managed network and security solutions
  • Strong network of C-level client relationships
  • Bilingual fluency in English and Spanish where appropriate
  • Willingness to travel up to 20% with rare needs to stay overnight
Preferred Qualifications

Must have a valid Driver's License

  • Experience with Verizon and/or a Verizon Wireless indirect agent environment
  • Knowledge of carrier programs and indirect sales models
  • Proficiency with CRM platforms such as Salesforce
  • Understanding of wireless indirect compensation benchmarks
  • Passion for strategic sales roles
  • Experience selling complex technical solutions and/or systems integration services
  • Track record of meeting challenging sales goals
  • Ability to manage multiple projects and deals under tight deadlines
  • Ability to build strong, trusted relationships with executive-level customers
Where you’ll be working

This is a field-based position with approximately 20% travel. The majority of this work is conducted at client sites and in-market locations, with administrative responsibilities completed remotely or in office.

Commission / Override:

10.5% - 38.5% of Gross Profit according to quota attainment

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