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Client Concierge Jobs in Washington (NOW HIRING)

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How much do client concierge jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for client concierge in Washington is $20.52, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $21.78 per hour, depending on experience, location, and employer.

What is a client concierge?

A Client Concierge is a professional who provides personalized assistance and exceptional customer service to clients. They serve as the main point of contact, addressing inquiries, scheduling appointments, and ensuring a smooth and enjoyable experience. This role is common in industries such as hospitality, healthcare, and luxury services, where attention to detail and client satisfaction are top priorities. Client Concierges must have strong communication skills, a proactive attitude, and a deep understanding of the client’s needs.

What does a client concierge do?

A typical day for a Client Concierge involves greeting and assisting clients, managing appointments, responding to inquiries, and ensuring clients have a seamless and positive experience from start to finish. You may work closely with other departments, such as sales, operations, or hospitality teams, to coordinate services and resolve any client concerns efficiently. The role often requires juggling multiple tasks while maintaining a calm and welcoming demeanor. This dynamic environment is ideal for individuals who enjoy building relationships and handling a variety of client needs throughout the day.

What are the key skills and qualifications needed to thrive as a client concierge?

To thrive as a Client Concierge, you need strong interpersonal skills, customer service experience, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with CRM software, scheduling systems, and communication platforms is typically required. Excellent listening skills, attention to detail, and a proactive attitude help individuals excel in this client-focused role. These competencies are crucial for creating a positive client experience and ensuring seamless service delivery.

Do client concierges make good money?

Client concierges typically earn an average salary ranging from $30,000 to $50,000 annually, depending on experience, location, and employer. Some positions may offer additional bonuses or commissions, especially in luxury or high-end service environments.

How to become a client concierge with no experience?

To become a client concierge with no experience, focus on developing strong communication and customer service skills, which are essential for the role. Entry-level positions often require a high school diploma or equivalent, and gaining experience through internships or volunteer work can be helpful; some employers may also provide on-the-job training for new hires.

What are popular job titles related to Client Concierge jobs in Washington?

For Client Concierge jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Client Concierge jobs in Washington look for?

The top searched job categories for Client Concierge jobs in Washington are:

Client Concierge jobs near you
Infographic showing various Client Concierge job openings in Washington as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,686 per year, or $20.5 per hour.

Regional Operations Manager - Mid-Atlantic

Guardian Service Industries

Washington, DC • On-site

$63K - $68K/yr

Full-time

Re-posted 2 days ago

Job description

Job Type
Full-time
Description
About Us:
Guardian Security Services, Inc. is a leader in providing premier front desk concierge services to luxury residential and commercial properties. We pride ourselves on delivering exceptional hospitality and operational excellence across our portfolio in the Mid-Atlantic region.
Position Overview:
We are seeking candidates to join a passionate and dedicated team to add tremendous value as a dynamic Regional Operations Manager to oversee a portfolio of luxury concierge sites located in Washington, DC, Maryland, and Virginia. This role demands flexibility, as it is not a standard Monday through Friday position; rather, it requires availability during odd hours, including nights and weekends, and being on call at unconventional times. The successful candidate will ensure that our high standards of service and professionalism are maintained across all sites.
Key Responsibilities:
Operational Oversight: Manage daily operations at multiple luxury properties to ensure the delivery of seamless front desk concierge services.
Oversee scheduling, staffing, and operational logistics during non-traditional hours.
Client Relations: Serve as the primary liaison between property management teams and our concierge staff, ensuring client satisfaction and addressing service concerns promptly.
Team Leadership & Development: Recruit, train, and mentor concierge personnel, promoting a culture of excellence and hospitality.
Quality Control & Compliance: Conduct regular site visits to ensure compliance with company standards and property requirements.
Maintain detailed performance and incident reports for continuous improvement.
Incident Management: Address escalated issues and coordinate effective responses to service disruptions or emergencies.
On-Call Availability: Be available on an on-call basis to manage urgent issues during nights, weekends, and holidays.
Qualifications & Skills:
A minimum of 2 years' experience in hospitality, luxury residential services, hotel front desk management, security operations management, or property management is preferred.
Proven leadership and team management skills.
Exceptional customer service and client relationship abilities.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Must have a valid driver's license, reliable transportation, and be able to submit to an MVR check.
Flexibility to work outside of standard business hours, including nights, weekends, and holidays.
Why Join Guardian Security Services?
Competitive salary and benefits package, subject to waiting period after hire date.
Opportunities for career growth and professional development.
A dynamic, collaborative, and high-performance work environment.
The chance to make a significant impact in the luxury hospitality industry.
If you are a service-oriented professional with a passion for excellence and the flexibility to work non-traditional hours, we invite you to apply for this exciting opportunity. Location: Washington, DC / Maryland / Virginia Portfolio
Company: Guardian Security Services, Inc.
Salary: $65,000 - $70,000 per year, commensurate with experience Additional : You will be issued a company laptop, cell phone, car stipend
A detailed scope-of-work will be discussed during the interview process.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.
Guardian Security Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Security Services, Inc. is committed to integrity, excellence, and diversity among its employees.
Salary Description
$63,000-$68,000 per year

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