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Client Concierge Jobs in Washington (NOW HIRING)

Roda

Customer Experience Concierge

Rockville, MD · On-site

$20 - $25/hr

We are looking to hire a Customer Experience Concierge to manage day-to-day operations at Roda. The ... client vehiclesCommunicate with clients in event of delayProactively obtain information from ...

Roda

Customer Experience Concierge

Rockville, MD · On-site

$20 - $25/hr

We are looking to hire a Customer Experience Concierge to manage day-to-day operations at Roda. The ... Manage and communicate with driver team to ensure timely pickup and delivery of client vehicles

RR Donnelley

Sr. Concierge Associate

Washington, DC · On-site

Always acting according to the client's standards * Assist in the daily production of clients visiting attorney email. Qualifications * 5-7 years previous experience working in a Concierge/Host role ...

RR Donnelley

Sr. Concierge Associate

Washington, DC · On-site

$19.13 - $26.44/hr

Always acting according to the client's standards * Assist in the daily production of clients visiting attorney email. Qualifications * 5-7 years previous experience working in a Concierge/Host role ...

RR Donnelley

Sr. Concierge Associate

Washington, DC · On-site

$19.13 - $26.44/hr

Always acting according to the client's standards * Assist in the daily production of clients visiting attorney email. Qualifications * 5-7 years previous experience working in a Concierge/Host role ...

Lucid Motors

Service Concierge - Tysons, VA

Mclean, VA · On-site

$15.75 - $20.25/hr

The Service Concierge position directly interfaces with service center clients as an integral part ... Coordinate and schedule client appointments determined by service center capacity, turnaround time ...

Lucid Motors

Service Concierge - Tysons, VA

Mclean, VA · On-site

$17 - $24/hr

The Service Concierge position directly interfaces with service center clients as an integral part ... Coordinate and schedule client appointments determined by service center capacity, turnaround time ...

Lucid Motors

Service Concierge - Tysons, VA

Mclean, VA · On-site

$17 - $24/hr

The Service Concierge position directly interfaces with service center clients as an integral part ... Coordinate and schedule client appointments determined by service center capacity, turnaround time ...

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All JobsClient Concierge JobsClient Concierge Jobs in Washington

Client Concierge information

See Washington salary details

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How much do client concierge jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for client concierge in Washington is $20.52, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $21.78 per hour, depending on experience, location, and employer.

What is a client concierge?

A Client Concierge is a professional who provides personalized assistance and exceptional customer service to clients. They serve as the main point of contact, addressing inquiries, scheduling appointments, and ensuring a smooth and enjoyable experience. This role is common in industries such as hospitality, healthcare, and luxury services, where attention to detail and client satisfaction are top priorities. Client Concierges must have strong communication skills, a proactive attitude, and a deep understanding of the client’s needs.

What does a client concierge do?

A typical day for a Client Concierge involves greeting and assisting clients, managing appointments, responding to inquiries, and ensuring clients have a seamless and positive experience from start to finish. You may work closely with other departments, such as sales, operations, or hospitality teams, to coordinate services and resolve any client concerns efficiently. The role often requires juggling multiple tasks while maintaining a calm and welcoming demeanor. This dynamic environment is ideal for individuals who enjoy building relationships and handling a variety of client needs throughout the day.

What are the key skills and qualifications needed to thrive as a client concierge?

To thrive as a Client Concierge, you need strong interpersonal skills, customer service experience, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with CRM software, scheduling systems, and communication platforms is typically required. Excellent listening skills, attention to detail, and a proactive attitude help individuals excel in this client-focused role. These competencies are crucial for creating a positive client experience and ensuring seamless service delivery.

Do client concierges make good money?

Client concierges typically earn an average salary ranging from $30,000 to $50,000 annually, depending on experience, location, and employer. Some positions may offer additional bonuses or commissions, especially in luxury or high-end service environments.

How to become a client concierge with no experience?

To become a client concierge with no experience, focus on developing strong communication and customer service skills, which are essential for the role. Entry-level positions often require a high school diploma or equivalent, and gaining experience through internships or volunteer work can be helpful; some employers may also provide on-the-job training for new hires.

What are popular job titles related to Client Concierge jobs in Washington?

For Client Concierge jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Client Concierge jobs in Washington look for?

The top searched job categories for Client Concierge jobs in Washington are:

Client Concierge jobs near you
Infographic showing various Client Concierge job openings in Washington as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,686 per year, or $20.5 per hour.

Customer Experience Concierge

Roda

Rockville, MD • On-site

$20 - $25/hr

Full-time

Medical, Dental

Re-posted 15 days ago

Job description

Company Overview:Imagine a world where getting your car serviced was as easy as ordering your groceries. Welcome to Roda, where we are passionate about creating a magical customer experience, saving you time and money. Long gone are the days of waiting in service centers or taking shuttle buses to the metro. We come to you whether you are at home or in the office - giving you one less thing to worry about.We are a small start-up team located in the greater DMV area. We are looking to hire a Customer Experience Concierge to manage day-to-day operations at Roda. The ideal candidate will have a "start-up" mentality, thrive in a fast-paced environment, be passionate about great customer experience, curious about the automotive industry, and get exhilarated when sharing great ideas. Job Description:You'll be on the front lines working to surprise and delight each and every customer. You will be responsible for clients from the moment they get in touch with us until their vehicle is in for their appointment. That includes fielding in-bound calls, chats, and emails; dispatching valet drivers; and ensuring that we have optimized the schedule of appointments each day.We're looking for someone with a passion for delivering extraordinary customer experiences. While service center experience is a plus, what matters most is your passion for making clients happy and being a quick-study who can pick up our technology and systems quickly.Key Responsibilities:Responsible for triaging inbound and outbound follow up with clientsAnswering phone calls, managing inbound chat inquiries as well as any pre-appointment communicationProactive, professional, and courteous communication with clientsManage and communicate with driver team to ensure timely pickup and delivery of client vehiclesCommunicate with clients in event of delayProactively obtain information from clients to expedite appointment turnaround timeManage CRM list of past, current and prospective clientsManage outreach to existing clients to bring them back in after service remindersQualifications:3+ years experience in client service role (could be anything from automotive to restaurants to hospitality to retail)Demonstrated history of proactive problem solvingExperience and comfort using customer-relationship management softwareAbility to juggle a lot of tasks at once effectively with a high attention to detailTrack record of identifying and implementing improvements in customer experienceTrack record of going above and beyond to make clients happyBenefits:Competitive compensationComprehensive benefits, including medical, dental and visionFlexible paid time off401k planDiscounted car repairs and details