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LifeLine Animal Project

Client Care Receptionist

Atlanta, GA · On-site

$15.25 - $20/hr

Client Care Receptionist LifeLine Animal Project is committed to the care and welfare of pets and the people who love them. The values we exhibit as an organization show the strength of our staff ...

VetCor

Client Care Specialist - Seattle, WA

Seattle, WA · On-site

$22 - $23/hr

Client Care Receptionist (CCR) Status: Full-time Salary: $22-$23 per hour Schedule: Four days per week with Saturday availability required Benefits Highlights Financial Rewards that Grow with You:

Vensure Employer Services

Be Seen First

Front Desk Receptionist | Up to $23/hr | No Weekends!

Venice, FL · On-site

$18 - $23/hr

Johnson Medical Center 2. Client Overview Johnson Medical Center is an integrative healthcare ... Medical Office Receptionist 4. Location Primary Location * Venice, FL Nearby Areas (Within ...

Joshua Tree Inc

Client Care Specialist

Cape Coral, FL · On-site

$16 - $20/hr

Have receptionist, administrative, or customer service experience * Are comfortable with phones ... All-Star Client Care Specialist Wanted - The Voice of Our Company We're looking for someone special.

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How much do client care receptionist jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for client care receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Client Care Receptionist vs Medical Secretary?

AspectClient Care ReceptionistMedical Secretary
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; medical office certification often preferred
Work EnvironmentFront desk of clinics, healthcare offices, or wellness centersMedical offices, hospitals, clinics, often with administrative duties
Employer & IndustryHealthcare industry, private practices, clinicsHealthcare industry, hospitals, clinics, medical practices
Primary ResponsibilitiesGreeting clients, scheduling appointments, answering callsScheduling, billing, managing medical records, correspondence

While both roles involve administrative support in healthcare settings, the Client Care Receptionist primarily focuses on front-desk customer service and appointment scheduling, whereas the Medical Secretary handles more detailed administrative tasks like billing and medical record management. Understanding these differences can help you choose the right career path or job search focus.

What does a client care receptionist do?

A client care receptionist is responsible for greeting visitors, answering phone calls, scheduling appointments, and managing client records. They serve as the first point of contact in a business or healthcare setting, often using phone and computer skills to ensure smooth communication and operations.

What cities are hiring for Client Care Receptionist jobs?

Cities with the most Client Care Receptionist job openings:

What are popular job titles related to Client Care Receptionist jobs?

For Client Care Receptionist jobs, the most frequently searched job titles are:

Infographic showing various Client Care Receptionist job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 20% Part Time, and 7% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

Client Care Receptionist

Atlanta, GA • On-site

LifeLine Animal Project
51 - 200 employees
Learn more about LifeLine Animal Projectexternal

$15.25 - $20/hr

Other

Re-posted 2 days ago

LifeLine Animal Project rating

7.2

Company rating: 7.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Client Care Receptionist

LifeLine Animal Project is committed to the care and welfare of pets and the people who love them. The values we exhibit as an organization show the strength of our staff, our leadership and our community. We expect all employees to exhibit LifeLine's core values as we complete daily tasks, provide services to clients and care for our animals.

As the Client Care Receptionist at LifeLine Animal Services, you will serve as the first point of contact for clients and visitors, managing all phone calls, emails, and voicemail inquiries. You will be responsible for directing requests, answering questions, and ensuring that shelter staff are informed of any client needs or concerns. This role requires excellent communication skills, a professional and friendly demeanor, and the ability to efficiently manage and prioritize incoming inquiries in a fast-paced environment.

Essential Job Functions:

  • Manage the main phone line, answering incoming calls promptly, providing information, and redirecting inquiries to the appropriate shelter staff or department.
  • Respond to emails and voicemails in a timely and professional manner, ensuring all client needs are communicated clearly to the relevant team members.
  • Take responsibility to run the voicemail log for all shelter departments, ensuring all departments are responding to clients in a timely manner.
  • Compassionately, provide information to clients about shelter services, adoption procedures, lost and found animals, and general shelter policies via phone and email.
  • Assist with processing and organizing any necessary follow-up tasks based on client inquiries, ensuring that shelter staff are fully informed and ready to assist.
  • Exhibit exceptional stewardship by maintaining accurate records of all client interactions, including phone calls, emails, and voicemails, and ensure that all inquiries are logged properly in the system.
  • Collaborate with shelter staff to ensure client needs are addressed within 24 hours and that all communication is clear and organized.
  • Courageously support LifeLine's mission to save lives by having comprehensive knowledge of all shelter operations and programs.
  • Perform basic data entry and assist with administrative duties as needed.
  • Monitor phone lines to ensure prompt response times and ensure that no client inquiries are missed.
  • Respect, embrace, and celebrate diversity by always operating with a judgement-free mindset when working with clients and visitors.
  • Help build a community of animal welfare advocates by supporting and engaging the volunteers at LifeLine Animal Project.
  • Continue education by participating in LifeLine's 40-hour annual training requirement.
  • Other tasks as assigned.

Qualifications:

  • Previous experience in customer service, receptionist, or administrative roles.
  • Passion for animal welfare and commitment to the LifeLine mission.
  • Exceptional verbal and written communication skills, with a professional and friendly tone.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and efficiently in a fast-paced environment.
  • Proficient in basic computer skills and experience with data entry.
  • Compassionate, patient, and solution-oriented when responding to client inquiries.
  • Knowledge of animal behavior and basic medical terminology preferred.
  • Bilingual proficiency is a plus.

Education and/or Experience:

  • Minimum of high school diploma or equivalent.
  • 18 years or older.
  • Experience working in an animal shelter or veterinary clinic preferred.

    • Work Environment:

    While performing the duties of this job, employee may be exposed to unpleasant kennel smells. May have to handle dogs and cats that are stray, injured, diseased or vicious.

What LifeLine Animal Project employees say

Hours and flexibility

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