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Client Care Navigator Jobs (NOW HIRING)

Switchboard Health

Care Navigator

$20 - $30/hr

Care Navigator The Care Navigator supports Switchboard Health clients in two primary ways: Directly ... Flexible; hours vary based on patient referrals and client needs (typically 15-25 hours/week ...

Mom's Meals

Care Navigator

Ankeny, IA · On-site

$19.75 - $25.25/hr

The Care Navigator is responsible for conducting social care screenings, eligibility assessments ... client contact * Ability to engage individuals experiencing complex social and health-related ...

Mom's Meals

Care Navigator

$21.50 - $27.75/hr

The Care Navigator is responsible for conducting social care screenings, eligibility assessments ... client contact * Ability to engage individuals experiencing complex social and health-related ...

Ramey-Estep

Care Navigator

Crescent Springs, KY · On-site

$20 - $25.50/hr

Care Navigator The Care Navigator is a central point of contact for individuals accessing ... Monitor client progress, identify unmet needs, and escalate risks to the care team. Participate in ...

New

Ramey-Estep

Care Navigator

Ashland, KY · On-site

$18.50 - $23.75/hr

Care Navigator The Care Navigator is a central point of contact for individuals accessing ... Monitor client progress, identify unmet needs, and escalate risks to the care team. Participate in ...

Seamless Assist

Remote Care Navigator

$21 - $24/hr

... client - a cardiac care management MSO - is hiring full-time virtual Care Navigators to support a growing population of medically complex patients with cardiac conditions, primarily congestive heart ...

Starfish Family

Outpatient Care Navigator

Westland, MI · On-site

$50K/yr

Outpatient Care Navigator Westland Clinic - Westland, MI 48185 Overview Salary Range $50,000.00 ... Knowledge and experience using an electronic client medical record. * Ability to work cooperatively ...

Seamless Assist

Remote Care Navigator

$21 - $24/hr

... client - a cardiac care management MSO - is hiring full-time virtual Care Navigators to support a growing population of medically complex patients with cardiac conditions, primarily congestive heart ...

Seamless Assist

Remote Care Navigator

$21.50 - $27.75/hr

Remote Care Navigator - Cardiac Our client -- a cardiac care management MSO -- is hiring full-time virtual Care Navigators to support a growing population of medically complex patients with cardiac ...

Via Link

Care Navigator

Metairie, LA · On-site

$19.50 - $25/hr

Position Summary The Care Navigator provides direct, person-centered case management to clients ... Maintain accurate, timely documentation of all client interactions and services. * Follow current ...

Samaritan Daytop Village

Patient Care Navigator

Bronx, NY · On-site

$23.07 - $24.72/hr

Overview Patient Care Navigator Healthcare staff can work anywhere....The BEST work with US! $23.07 ... Conducts agency visits to client's providers. * Maintains a caseload as assigned by the Care ...

Via Link Inc

Care Navigator

Metairie, LA · On-site

$19 - $24.25/hr

Position Summary The Care Navigator provides direct, person-centered case management to clients ... Maintain accurate, timely documentation of all client interactions and services. * Follow current ...

Samaritan Daytop Village

Patient Care Navigator

Bronx, NY · On-site

$23.07 - $27.58/hr

Overview Patient Care Navigator Healthcare staff can work anywhere....The BEST work with US! $23.07 ... Conducts agency visits to client's providers. * Maintains a caseload as assigned by the Care ...

Samaritan Daytop Village

Patient Care Navigator

Bronx, NY · On-site

$23.07 - $24.72/hr

Overview Patient Care Navigator Healthcare staff can work anywhere....The BEST work with US! $23.07 ... Conducts agency visits to client's providers. * Maintains a caseload as assigned by the Care ...

Samaritan Daytop Village

Patient Care Navigator

Bronx, NY · On-site

$23.62 - $26.92/hr

Overview Patient Care Navigator Healthcare staff can work anywhere....The BEST work with US! $23.62 ... Conducts agency visits to client's providers. * Maintains a caseload as assigned by the Care ...

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Client Care Navigator information

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How much do client care navigator jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for client care navigator in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $25.96 per hour, depending on experience, location, and employer.

What is a client care navigator?

A client care navigator is a professional who helps clients access and coordinate services within healthcare, social services, or community programs. They assess client needs, provide guidance, and connect clients to appropriate resources, often working in environments that require strong communication and organizational skills.

What qualifications do you need to be a client care navigator?

To become a client care navigator, candidates typically need a high school diploma or equivalent, along with strong communication and interpersonal skills. Many roles prefer or require experience in customer service, healthcare, or social services, and some positions may require relevant certifications or training in case management or healthcare support.

What cities are hiring for Client Care Navigator jobs?

Cities with the most Client Care Navigator job openings:

What are popular job titles related to Client Care Navigator jobs?

For Client Care Navigator jobs, the most frequently searched job titles are:

Care Navigator

Remote

Switchboard Health
See more jobs at Switchboard Healthexternal

$20 - $30/hr

Other

Re-posted 23 days ago

Job description

Care Navigator

The Care Navigator supports Switchboard Health clients in two primary ways: Directly assisting patients seeking specialty care, and conducting outreach to clinician offices to determine appointment availability for new patients. This role helps patients connect with the right specialty providers (e.g., behavioral health, dermatology, gastroenterology, cardiology, and others) by providing resources, coordinating referrals, and scheduling appointments.

While the Care Navigator does not provide medical care, they play a critical role in ensuring patients have a smooth, timely, and supportive experience navigating the healthcare system.

Switchboard is a seed-stage startup, which means processes, priorities, and workflows evolve quickly. The ideal contractor is comfortable with ambiguity, adapts easily to change, and thrives in an environment where they may help build or refine processes as needs shift.

Type: Part-Time, 1099 Contract

Schedule: Flexible; hours vary based on patient referrals and client needs (typically 15–25 hours/week)

Duration: Ongoing engagement with no defined end date

This independent contractor role offers flexible, part-time work. Hours will fluctuate depending on patient volume, referral activity, and project needs. Contractors set their own schedule within agreed-upon availability windows and must maintain timely, reliable communication.

Key Responsibilities

  • Engage with patients via phone, patient portals, text, and email to understand their care needs.
  • Provide information and resources about available specialty services.
  • Coordinate and schedule appointments with specialty care providers on behalf of patients.
  • Ensure a seamless referral experience by communicating clearly with patients and provider offices.
  • Do outreach to specialist offices to determine availability of appointment slots for new patients
  • Maintain accurate and timely documentation in secure systems.
  • Handle protected health information (PHI) in compliance with HIPAA and organizational privacy standards.
  • Persistently follow up with specialty offices, clearly communicating timelines, escalating delays, and advocating for timely patient care.
  • Collaborate with internal teams to support process improvements and patient experience initiatives.

Experience/Skills

  • Prior experience in healthcare specialty care referrals, or patient access
  • Experience submitting prior authorizations (preferred, not required)
  • Comfort using EMRs, CRM tools, or referral platforms; ability to work across multiple platforms simultaneously
  • Excellent verbal communication and customer-service mindset
  • Able to assist patients who are in need of care and may not be familiar with referral navigation with compassion,
  • Strong organizational skills and attention to detail
  • Experience handling PHI and maintaining confidentiality

Other Requirements

  • Reliable phone and internet connection
  • Ability to work in a secure environment compliant with HIPAA standards (e.g., private space for patient calls)
  • Preferred but not required: Fluent in Spanish

Compensation

  • Hourly rate based on experience

Availability

  • Available windows must be during Switchboard Health's operating hours (Monday-Friday 8AM-5PM MT)

Salary

$20 - $30 per hour

Apply