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Client Care Associate Jobs in Nebraska (NOW HIRING)

Urgent Pet Care

Relief Veterinarian

Omaha, NE

Our trained technicians, assistants, and client care individuals are dedicated to the mission and ... associates. Why Should I choose Omaha and Papillion Area? Omaha has a very diverse city that ...

Urgent Pet Care

Our trained technicians, assistants, and client care individuals are dedicated to the mission and ... associates. Why Should I choose Omaha and Papillion Area? Omaha has a very diverse city that ...

Urgent Pet Care

Our trained technicians, assistants, and client care individuals are dedicated to the mission and ... associates. Why Should I choose Omaha and Papillion Area? Omaha has a very diverse city that ...

Urgent Pet Care

Relief Veterinarian

Omaha, NE · On-site

Our trained technicians, assistants, and client care individuals are dedicated to the mission and ... associates. Why Should I choose Omaha and Papillion Area? Omaha has a very diverse city that ...

Urgent Pet Care

Emergency Veterinarian

Omaha, NE

Our trained technicians, assistants, and client care individuals are dedicated to the mission and ... associates. Why Should I choose Omaha and Papillion Area? Omaha has a very diverse city that ...

Urgent Pet Care

Our trained technicians, assistants, and client care individuals are dedicated to the mission and ... associates. Why Should I choose Omaha and Papillion Area? Omaha has a very diverse city that ...

Urgent Pet Care

Our trained technicians, assistants, and client care individuals are dedicated to the mission and ... associates. Why Should I choose Omaha and Papillion Area? Omaha has a very diverse city that ...

Urgent Pet Care

Emergency Veterinarian

Omaha, NE · On-site

Our trained technicians, assistants, and client care individuals are dedicated to the mission and ... associates. Why Should I choose Omaha and Papillion Area? Omaha has a very diverse city that ...

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Client Care Associate information

What are the key skills and qualifications needed to thrive as a client care associate?

To thrive as a Client Care Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is commonly required. Exceptional communication, patience, and problem-solving skills help you build rapport and effectively address client concerns. These competencies are essential for ensuring customer satisfaction, maintaining positive relationships, and supporting overall business success.

How does a client care associate typically collaborate with other departments to resolve client issues?

Client Care Associates often act as a bridge between clients and internal departments such as sales, technical support, and billing. When a client raises an issue, the associate gathers detailed information and coordinates with the appropriate team to find a resolution. This role requires clear communication and strong organizational skills to ensure clients receive timely updates and solutions. Collaboration is usually facilitated through regular team meetings, shared digital platforms, and direct communication channels, making teamwork a critical aspect of daily responsibilities.

How to get a job as a client care associate?

To become a client care associate, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and experience with computer software such as CRM systems. Relevant certifications or training in customer service or healthcare may enhance prospects, and previous experience in client support roles is often preferred. Applying through company websites, networking, and tailoring resumes to highlight interpersonal skills are common steps in the process.

What do client care associates do?

Client care associates provide support to clients by addressing inquiries, resolving issues, and ensuring a positive experience. They often communicate via phone, email, or chat, and may use customer relationship management (CRM) tools to track interactions and follow up on client needs.

What does a client care associate do?

A client care associate provides support to clients by addressing their inquiries, resolving issues, and ensuring a positive experience. They often handle communication via phone, email, or chat, maintain client records, and may use customer relationship management (CRM) tools to track interactions and follow-up tasks.

What is the role of a client care associate?

A client care associate is responsible for providing support and assistance to clients, addressing their inquiries, resolving issues, and ensuring a positive experience. They often communicate via phone, email, or chat and may use customer relationship management (CRM) tools to track interactions and follow up on client needs.

What are the most commonly searched types of Client Care jobs in Nebraska?

The most popular types of Client Care jobs in Nebraska are:

Client Care Associate jobs near you
Infographic showing various Client Care Associate job openings in Nebraska as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 23% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Home Care Scheduling Support Coordinator

Home Care Partners

Lincoln, NE • On-site

$16 - $20.25/hr

Part-time

Posted 16 days ago

Job description

Are you highly organized, responsive, and comfortable helping solve scheduling problems as they arise?
Do you communicate well with different types of people and take pride in making sure important details do not fall through the cracks?
At Home Care Partners, the Scheduling Support Coordinator helps keep our caregiving operations running smoothly during afternoons, evenings, weekends, holidays, and other high-need periods. Working alongside the Home Care Schedule Manager and office team, you'll assist with caregiver communication, open shift outreach, schedule updates, documentation, and after-hours response.
Your work will help reduce coverage gaps, keep caregivers informed, and ensure our clients continue receiving consistent, reliable care.
What You'll Do (and Why It Matters)
  • Support caregiver schedules by assisting with updates, open shifts, and coverage needs
  • Contact caregivers about availability, schedule confirmations, weekend commitments, and holiday coverage
  • Respond to call-outs, late arrivals, and after-hours scheduling changes
  • Communicate schedule updates to caregivers, clients, families, and the office team
  • Maintain accurate availability records, scheduling notes, and on-call documentation
  • Identify unresolved coverage gaps or reliability concerns and escalate them to the appropriate team member

This role helps keep scheduling organized, communication clear, and client care covered when plans change.
What to Expect from the Role
This is a part-time position with a combination of office hours and remote on-call coverage.
  • Approximately 15-25 hours per week
  • Weekday hours primarily during afternoons and evenings
  • Remote on-call coverage 2-3 weekday evenings per week
  • In-office every Saturday from 7:00 AM-2:00 PM
  • Weekend on-call coverage two weekends per month
  • Rotating holiday on-call coverage

You must be dependable, responsive, and comfortable managing time-sensitive scheduling needs during assigned coverage periods.
Why Join Home Care Partners
  • Meaningful work that directly impacts clients and caregivers every day
  • A team environment where communication and support are a priority
  • Clear expectations and the ability to take ownership of your role
  • Opportunities to grow within operations and leadership
  • A local, established company recognized as one of Lincoln's top home care providers

This Role Is a Strong Fit If You
  • Stay calm and solution-focused under pressure
  • Enjoy solving problems and making quick, thoughtful decisions
  • Take pride in being organized and keeping things on track
  • Communicate clearly and confidently with different types of people
  • Hold yourself accountable and follow through on commitments
  • Want a role where your work has a visible, daily impact

Requirements
  • Strong organizational and scheduling skills with the ability to manage multiple priorities
  • Excellent written and verbal communication
  • Experience with Microsoft Office and Google Workspace
  • Ability to quickly learn scheduling systems and internal tools
  • Reliable transportation and a valid driver's license
  • Ability to pass a background check
  • Associate's degree or higher preferred
  • 2+ years of experience in scheduling, coordination, office administration, or a related role (healthcare experience is a plus)

About Home Care Partners
Home Care Partners is a locally owned home care agency based in Lincoln, Nebraska. We provide one-on-one, non-medical care that allows seniors to remain safely and comfortably in their own homes.
Many of the clients we support are living with Dementia, Parkinson's, Alzheimer's, and other chronic conditions. Our approach is built on thoughtful, quality, and dedicated care-taking the time to understand each client, build trust, and deliver care that is consistent and personal.
We believe great care starts with great caregivers. Because our team works independently in client homes, we place a strong emphasis on communication, support, and matching caregivers with clients where they can succeed. You won't be left on your own-we stay connected, provide guidance, and work with you to build a schedule and client relationships that make sense.
As a local, family-oriented company, we're intentional about how we operate. We prioritize consistency for our clients and clear expectations for our team, so you can focus on what matters most-providing reliable, high-quality care.

Apply