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Client Assistant Jobs in Edmonton, AB (NOW HIRING)

Ensure alignment between quotes and actual orders by monitoring discrepancies. * Assist clients ... Report recurring client concerns to the Customer Service Manager. * Review and track customer ...

Ensure alignment between quotes and actual orders by monitoring discrepancies. * Assist clients ... Report recurring client concerns to the Customer Service Manager. * Review and track customer ...

Client Development Specialist

Saint Albert, AB ยท On-site

CA$55K - CA$75K/yr

The Client Development Specialist is chiefly responsible for growing our business by targeting and ... Availability after hours to assist clients with immediate needs. * Some travel is required in order ...

A successful Assistant Manager will work alongside a team that is focused on the client experience and building lasting relationships. You are a strategic business driver that motivates the team and ...

POSITION SUMMARY The Intermediate Legal Assistant role within our Corporate Department requires a ... Maintain an efficient client and matter management system, including a bring-forward system to ...

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Client Assistant information

What does a Client Assistant do?

A Client Assistant is responsible for providing support to clients and ensuring their needs are met efficiently and professionally. Their duties often include answering client inquiries, assisting with paperwork, scheduling appointments, and handling basic administrative tasks. Client Assistants act as a liaison between the client and the organization, helping to resolve issues and maintain positive relationships. They play a key role in delivering excellent customer service and supporting the work of other team members.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, technical support managers, or roles in industries like finance, technology, and healthcare. These positions typically require advanced skills, experience, and sometimes certifications, and can offer salaries exceeding $70,000 annually depending on the industry and location.

What are the key skills and qualifications needed to thrive as a Client Assistant, and why are they important?

To thrive as a Client Assistant, you need strong organizational skills, attention to detail, and a background in customer service or administrative support, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, CRM systems, and basic data entry tools is typically required. Outstanding interpersonal skills, patience, and the ability to communicate clearly help you build positive relationships with clients and colleagues. These skills ensure that client needs are efficiently met, fostering satisfaction and loyalty in a competitive business environment.

How does a Client Assistant typically collaborate with other departments to ensure excellent client service?

Client Assistants play a vital role in bridging communication between clients and various internal departments, such as sales, customer support, and account management. They frequently coordinate with these teams to address client inquiries, resolve issues, and ensure that services are delivered accurately and on time. Effective collaboration requires strong organizational and communication skills, as well as the ability to manage multiple tasks and prioritize client needs. By working closely with colleagues, Client Assistants help maintain high client satisfaction and foster long-term relationships.

Is a CSA job stressful?

A Client Assistant (CSA) job can be stressful due to handling customer inquiries, managing multiple tasks, and meeting deadlines. The level of stress varies depending on the work environment, workload, and individual skills in communication and organization.

What is a client service assistant?

A client service assistant is a professional who supports client interactions by handling inquiries, scheduling appointments, and providing information about products or services. They often work in customer service environments, using communication skills and basic computer tools to ensure client satisfaction and smooth operations.

What jobs pay 4000 a week without a degree?

For a Client Assistant, earning $4,000 a week typically requires extensive experience, high-level client management skills, or working in high-paying industries like finance or consulting. Such income levels are uncommon without specialized skills, certifications, or a strong professional network, and most roles at this pay rate demand significant responsibility and expertise.
What are the most commonly searched types of Client jobs in Edmonton, AB? The most popular types of Client jobs in Edmonton, AB are:

Client Assistant, Commercial Insurance

NFP Corp

Edmonton, AB โ€ข Hybrid

Full-time

Posted 6 days ago

New


Job description

Posting Description

Business Line: Commercial Lines

Hours Per Week: 35 (Full-Time)

Location: Edmonton, Alberta - Hybrid Setting (https://www.nfp.ca/about-nfp/find-an-office)

Job Duration: Full-Time, Permanent

About the Role

We're looking for a Client Assistant/Account Administrator to serve as an integral member of the Commercial Lines Mid-Market Team. With this role, you will open the door to an exciting career path opportunity with NFP and be a valued member and key partner in ensuring client satisfaction.

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What You'll Do

  • Prepare binders, motor vehicle liability cards and certificates of insurance
  • Prepare client premium proposals and pre-renewal information packages
  • Process invoices, finance contracts and accompanying client letters
  • Report claims where required

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What You Bring

  • Some customer service and/or admin experience is an asset - preferably in an insurance environment
  • Strong ability to work collaboratively
  • Good organizational and planning skills, with a proven ability to manage time well in a fast-paced, ever-changing, team-oriented environment.
  • Quick learner and comfortable in an uncertain/changing environment

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Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach.

Our personal commitment to our team and our clients have created long-lasting and successful relationships across our growing 300+ Canadian, U.K, and U.S. office locations. To learn more, please visitย https://nfp.ca

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What's In It For You

NFP's PeopleFirst culture offers a multitude of benefits to employees and is a great place to call home.

  • A hybrid environment approach that keeps the best interests of our staff and our clients in mind
  • Annual bonus plan for all employees
  • Matching RRSP plan of 5% of salary
  • Referral Commission Plan
  • Generous benefits plan including Health Care Spending Account starting on the first day of employment
  • Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
  • Reimbursement of license fees and professional membership dues
  • A global team of industry leaders focused on employee retention, client growth, industry innovation and collaboration

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Our employees are the foundation of our success.

NFP is a big company - a growing, inclusive team of individuals supporting each other's passions and engaging with the community.

Building a diverse, collaborative and innovative team requires leadership, deliberate action, and ongoing measurement. We actively support the well-being of our employees with benefits and programs driven by recognition, community, financial wellness tools, development and inclusion, fostering personal and professional growth that keeps us moving forward.

Beyond our office walls, we're dedicated to serving the community around us. Every day we make proactive choices to take care of the communities in which we live and work. We contribute to different organizations, including Women in Insurance Cancer Crusade (WICC), Food Banks Canada, Indspire Canada and many more. From charity drives and community service outings to other company-sponsored events, our employees donate their time and raise funds on behalf of great causes across the country.

Our business is built on the personal level. Whether it's in our offices, on a call, out in the field or anywhere you can find us in the world, we're starting the conversations that create a more secure future for everyone.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

Artificial Intelligence Disclosure: A.I. is not being used to screen, assess, or select applicants for the position.

Employment Type: FULL_TIME