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Client Assistant Jobs in Altamonte Springs, FL (NOW HIRING)

Cna

Sr Client Services Manager

Lake Mary, FL · On-site

At CNA, we strive to create a culture in which people know they matter and are part of something ... Leads development, delivery and evaluation of client service goals. Customizes measurement tools ...

CNA

Sr Client Services Manager

Lake Mary, FL · On-site

At CNA, we strive to create a culture in which people know they matter and are part of something ... Leads development, delivery and evaluation of client service goals. Customizes measurement tools ...

Cna

AVP, Claims Client Services

Lake Mary, FL · On-site

At CNA, we strive to create a culture in which people know they matter and are part of something ... Leads a national team of client-facing professionals who serve as trusted advisors to customers ...

UBS

Client Associate / Executive Assistant

Orlando, FL · On-site

Your role • The Client Associate will act in an Executive Assistant capacity serving as the operational backbone of the team, ensuring seamless execution of administrative, client-facing, and ...

BNY

Client Processing Representative

Lake Mary, FL · On-site

Client Processing Representative At BNY, our culture allows us to run our company better and ... Serve as a point of contact for clients and assist in communication internally with operating areas ...

OUTCOMES OPERATING INC

Client Support Rep

Orlando, FL · Remote

$15.50 - $20.25/hr

Stay informed about updates and changes in offerings to assist clients effectively. Process Adherence * Adhere to standard processes and procedures in handling client interactions. * Ensure ...

Outcomes

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

Stay informed about updates and changes in offerings to assist clients effectively. Process Adherence * Adhere to standard processes and procedures in handling client interactions. * Ensure ...

OUTCOMES OPERATING INC

Client Support Rep

Orlando, FL · Remote

$15.50 - $20.25/hr

Stay informed about updates and changes in offerings to assist clients effectively. Process Adherence * Adhere to standard processes and procedures in handling client interactions. * Ensure ...

Outcomes

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

Stay informed about updates and changes in offerings to assist clients effectively. Process Adherence * Adhere to standard processes and procedures in handling client interactions. * Ensure ...

Outcomes Operating, Inc.

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

Client Support Rep Orlando Office - ORLANDO, FL 32809 Job Summary The Client Support Representative ... Stay informed about updates and changes in offerings to assist clients effectively. * Utilize and ...

OUTCOMES OPERATING INC

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

The Client Support Representative will answer a high volume of calls from our clients. ESSENTIAL ... Stay informed about updates and changes in offerings to assist clients effectively. * Utilize and ...

Outcomes

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

The Client Support Representative will answer a high volume of calls from our clients. ESSENTIAL ... Stay informed about updates and changes in offerings to assist clients effectively. * Utilize and ...

Outcomes

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

The Client Support Representative will answer a high volume of calls from our clients. ESSENTIAL ... Stay informed about updates and changes in offerings to assist clients effectively. * Utilize and ...

Colliers

Client Services Lead

Orlando, FL · On-site

The Client Services Lead provides day-to-day support as a Client Services Coordinator to Brokers ... Liaise with Broker(s) and Sales Assistant(s) regarding listing inquiries; set-up and facilitate ...

Colliers

Client Services Lead

Orlando, FL

The Client Services Lead provides day-to-day support as a Client Services Coordinator to Brokers ... Liaise with Broker(s) and Sales Assistant(s) regarding listing inquiries; set-up and facilitate ...

Colliers

Client Services Lead

Orlando, FL · On-site

The Client Services Lead provides day-to-day support as a Client Services Coordinator to Brokers ... Liaise with Broker(s) and Sales Assistant(s) regarding listing inquiries; set-up and facilitate ...

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Client Assistant information

What does a client assistant do?

A Client Assistant is responsible for providing support to clients and ensuring their needs are met efficiently and professionally. Their duties often include answering client inquiries, assisting with paperwork, scheduling appointments, and handling basic administrative tasks. Client Assistants act as a liaison between the client and the organization, helping to resolve issues and maintain positive relationships. They play a key role in delivering excellent customer service and supporting the work of other team members.

What are the key skills and qualifications needed to thrive as a client assistant?

To thrive as a Client Assistant, you need strong organizational skills, attention to detail, and a background in customer service or administrative support, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, CRM systems, and basic data entry tools is typically required. Outstanding interpersonal skills, patience, and the ability to communicate clearly help you build positive relationships with clients and colleagues. These skills ensure that client needs are efficiently met, fostering satisfaction and loyalty in a competitive business environment.

How does a client assistant typically collaborate with other departments to ensure excellent client service?

Client Assistants play a vital role in bridging communication between clients and various internal departments, such as sales, customer support, and account management. They frequently coordinate with these teams to address client inquiries, resolve issues, and ensure that services are delivered accurately and on time. Effective collaboration requires strong organizational and communication skills, as well as the ability to manage multiple tasks and prioritize client needs. By working closely with colleagues, Client Assistants help maintain high client satisfaction and foster long-term relationships.
What are the most commonly searched types of Client jobs in Altamonte Springs, FL? The most popular types of Client jobs in Altamonte Springs, FL are:
What cities near Altamonte Springs, FL are hiring for Client Assistant jobs? Cities near Altamonte Springs, FL with the most Client Assistant job openings:
Client Assistant jobs near you
Infographic showing various Client Assistant job openings in Altamonte Springs, FL as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Sr Client Services Manager

Cna

Lake Mary, FL • On-site

Full-time

Re-posted 7 days ago

Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there.At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.


CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA's benefits, check out our Candidate Guide.


Individual contributor, responsible for developing and directing claim service strategies and for managing branch underwriting and agency relationships within an assigned territory. Monitors, facilitates and assists in the successful renewal of accounts to drive customer satisfaction within defined service standards. Externally focused on servicing brokers/agent and critical or complex accounts requiring a high level of customer contact to maintain competitive positioning.

JOB DESCRIPTION:

Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
Remains externally focused while serving as primary contact for assigned clients, commercial branch contacts, agents and brokers on all issues related to the client's service relationship with CNA. Provides technical, administrative, process, and marketing expertise. May serve as executive contact for large, national clients.
Builds and maintains business relationships with clients, agents and brokers in support of new business, retention and cross-sell goals.
Collaborates with underwriting to determine claim service renewals at profitable rates through understanding of client's business, organization, service requirements/standards and goals.
Leads development, delivery and evaluation of client service goals.
Customizes measurement tools, such as customer evaluation surveys, and coordinates claim quality reviews, to monitor effective client service results and identify issues.
Builds consensus with claim, underwriting, agents, brokers and/or clients to facilitate resolution for all pertinent claim service issues and develops action plans when necessary.
Develops innovative new products and services based on client input and profitability goals.
Negotiates, communicates and monitors special claim handling instructions for risk management accounts and key commercial clients.
Accountable for the defined transition plans, special services and meetings for new accounts.
Serves as a knowledgeable resource to both internal and external customers for inquiries about claim service offerings, products and process.

Reporting Relationship
Typically Director or above

Skills, Knowledge and Abilities
1. Strong knowledge of claims systems, reporting systems, pricing model, client set-up processes, and statutory requirements.
2. Strong insurance industry knowledge especially in the specialty area as it applies to client services and claim products and services, administration, and systems applications.
3. Strong problem-solving skills and ability to organize and prioritize multiple tasks.
4. Excellent interpersonal skills to effectively serve clients and build relationships and support sales efforts.
5. Strong written and verbal communications skills.
6. Strong presentation and negotiation skills with the ability to function in a competitive, adversarial and/or strategic environment.
7. Strong collaborative and influence skills.
8. Self directed to produce quality work products.
9. Knowledge of Microsoft Office Suite and other business-related software and programming.


Education and Experience
1. Bachelor's degree or equivalent work experience.

2. Typically a minimum of five to eight years experience in claims or third party administration or insurance operations.

3. Claim management experience preferred.

4. Applicable certifications preferred such as CPCU, ARM, AIC, etc.


CNAutilizesAI-enabled technology during the recruiting process. For more information, please visitourcareers page.


CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contactleaveadministration@cna.com

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