Client Aide Jobs in Raleigh, NC (NOW HIRING)

Join Our Impactful Team at Health Connect America! 

Health Connect America and our family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver.

We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Our work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership.

When you join Health Connect America, you join an organization that invests in you. You'll Grow With Us through meaningful development opportunities, Be Well With Us through programs that support your whole self, and know that You Belong With Us in a culture built on purpose, compassion, and impact.

Our Brands

The Therapeutic Behavioral Aide is dedicated to delivering direct care services, offering behavioral guidance, and providing training and support to individuals in Health Connect America programs. This position focuses on enhancing the functional, daily, and community living skills of individuals facing developmental disabilities, substance abuse issues, and emotional or behavioral challenges. Through personalized care and targeted interventions, the Therapeutic Behavioral Aide plays a crucial role in fostering independence and improving the quality of life for those they serve.

Essential Duties & Responsibilities:

• Provides one-on-one direct behavioral intervention with children/youth or support and training with individuals, which includes, but is not limited to:
  1. serving as a positive role model for the child/youth
  2. providing time-structuring activities
  3. providing immediate behavioral reinforcements including appropriate de-escalation techniques
  4. assisting with providing appropriate time-out strategies
  5. Assisting group leader in daily group activities
  6. cognitive behavioral approaches
  7. assisting the individuals to engage in, or remain engaged in, appropriate activities
  8. helping to minimize the individual’s impulsive behavior
  9. helping to increase the individual’s social and community competencies by building or reinforcing daily living skills that will assist in successfully living in the home and community
  10. assisting the individual in developing the ability to sustain self-directed appropriate behavior
  11. helping the individual to internalize a sense of social responsibility, and/or enable participation proactively in community activities
• Assists in developing behavioral treatment plans with input of treatment team.
• Establishes a therapeutic relationship with the individual receiving services to ensure effective guidance, support, and service delivery.
• Always ensures client safety during the provision of services and remains responsive to the client’s needs.
• Collaborates with the caregivers and guardians and supports the family caregivers’ efforts to provide a positive environment for the individual.
• Verifies and ensures all required forms are completed and on file.
• Maintains confidentiality regarding the individual and family.
• Reports incidences of suspected child and elder abuse in compliance with mandated reporting requirements.
• Communicates professionally with clients, parents, and guardians.
• Attends and actively participates in ongoing supervision, treatment team meetings, and other meetings or trainings as required.
• Maintains accurate, complete, and correct progress notes and other written records in accordance with program standards, company policies, and state agency requirements.
• Completes and submits all required documentation within the time frame established by company policy.
• May provide transportation for individuals receiving services to planned and/or necessary activities and appointments.
• Maintains confidentiality, respects human rights, and practices universal precautions.
• Maintains compliance with all company policies and procedures.

Requirements differ by state due to varying regulations and standards.

• Alabama
  1. High school diploma or GED required.
  2. Human services experience is preferred.
  3. Experience working with children is preferred.
  4. Must have driver’s license, car registration, and vehicle insurance, if providing transportation for individuals receiving services. Driving record must be in good standing.
• Florida
  1. High School Diploma or equivalent.
  2. Experience working and/or interacting with children or adolescents in a professional or personal setting, preferred.
• Mississippi
  1. High school diploma or GED required.
  2. Human services experience is preferred.
  3. Experience working with children is preferred.
  4. Must have driver’s license, car registration, and vehicle insurance, if providing transportation for individuals receiving services. Driving record must be in good standing.
• North Carolina
  1. High school diploma or GED required; however, Associate’s degree is preferred.
  2. Human services experience is preferred.
  3. Must possess current CPR/FA, NCI certification, BBP training, or must complete training and certification within mandated time frame.
  4. Must have driver’s license, car registration, and vehicle insurance, if providing transportation for individuals receiving services. Driving record must be in good standing.
• Ohio
  1. High school diploma or GED required; however, Associate’s degree is preferred.
  2. Human services experience is preferred.
  3. Experience working and/or interacting with children or adolescents in a professional or personal setting, preferred.
  4. Must possess current CPR/FA certification or must complete training and certification within mandated time frame after hire.
  5. Must have driver’s license, car registration, and vehicle insurance, if providing transportation for individuals receiving services. Driving record must be in good standing.

Be Well with HCA: 

• We recognize the importance of self-care and work/life balance. 

• We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. 

• Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. 

• Additional benefits include: 

• Access to a Health Navigator 

• Health Savings Account with company contribution 
• Dependent Daycare Flexible Spending Account 
• 401(k) Retirement Plan 

• Benefits Hub 

• Tickets at Work 

Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! 

Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. 

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law.  For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters