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Client Account Manager Jobs in Washington, DC (NOW HIRING)

AECOM

Navy Client Account Manager

Arlington, VA · On-site +1

AECOM Governments Business Line is seeking a highly motivated and experienced professional to be a NAVY/NAVFAC Client Account Manager for AECOM DCS. This position will collaborate with the overall ...

AECOM

Navy Client Account Manager

Arlington, VA · On-site +1

AECOM Governments Business Line is seeking a highly motivated and experienced professional to be a NAVY/NAVFAC Client Account Manager for AECOM DCS. This position will collaborate with the overall ...

AECOM

Navy Client Account Manager

Arlington, VA · On-site +1

AECOM Governments Business Line is seeking a highly motivated and experienced professional to be a NAVY/NAVFAC Client Account Manager for AECOM DCS. This position will collaborate with the overall ...

AECOM

Navy Client Account Manager

Arlington, VA · On-site +1

AECOM Governments Business Line is seeking a highly motivated and experienced professional to be a NAVY/NAVFAC Client Account Manager for AECOM DCS. This position will collaborate with the overall ...

AECOM

Navy Client Account Manager

Arlington, VA · On-site +1

AECOM Governments Business Line is seeking a highly motivated and experienced professional to be a NAVY/NAVFAC Client Account Manager for AECOM DCS. This position will collaborate with the overall ...

AECOM

Navy Client Account Manager

Arlington, VA · On-site +1

AECOM Governments Business Line is seeking a highly motivated and experienced professional to be a NAVY/NAVFAC Client Account Manager for AECOM DCS. This position will collaborate with the overall ...

AECOM

Navy Client Account Manager

Arlington, VA · On-site +1

AECOM Governments Business Line is seeking a highly motivated and experienced professional to be a NAVY/NAVFAC Client Account Manager for AECOM DCS. This position will collaborate with the overall ...

AECOM

Navy Client Account Manager

Arlington, VA · On-site +1

AECOM Governments Business Line is seeking a highly motivated and experienced professional to be a NAVY/NAVFAC Client Account Manager for AECOM DCS. This position will collaborate with the overall ...

AECOM

Navy Client Account Manager

Arlington, VA · On-site +1

AECOM Governments Business Line is seeking a highly motivated and experienced professional to be a NAVY/NAVFAC Client Account Manager for AECOM DCS. This position will collaborate with the overall ...

AECOM

Navy Client Account Manager

Arlington, VA · On-site +1

AECOM Governments Business Line is seeking a highly motivated and experienced professional to be a NAVY/NAVFAC Client Account Manager for AECOM DCS. This position will collaborate with the overall ...

AECOM

Navy Client Account Manager

Arlington, VA · On-site +1

AECOM Governments Business Line is seeking a highly motivated and experienced professional to be a NAVY/NAVFAC Client Account Manager for AECOM DCS. This position will collaborate with the overall ...

Venable LLP

Client Account Analyst

Washington, DC · On-site

$82K - $95K/yr

Managing the collection of assigned client accounts in collaboration with Billing Attorneys and Legal Administrative Assistants * Developing and executing collection strategies for delinquent ...

Venable LLP

Client Account Analyst

Washington, DC · On-site

$82K - $95K/yr

Managing the collection of assigned client accounts in collaboration with Billing Attorneys and Legal Administrative Assistants * Developing and executing collection strategies for delinquent ...

Venable LLP

Client Account Analyst

Washington, DC · On-site

$82K - $95K/yr

Managing the collection of assigned client accounts in collaboration with Billing Attorneys and Legal Administrative Assistants * Developing and executing collection strategies for delinquent ...

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All JobsClient Account JobsClient Account Manager JobsClient Account Manager Jobs in Washington, DC

Client Account Manager information

See Washington, DC salary details

$29.3K

$53.4K

$84.6K

How much do client account manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for client account manager in Washington, DC is $53,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $60,900.00 per year, depending on experience, location, and employer.

What does a client account manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a client account manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a client account manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

What are the most commonly searched types of Client Account jobs in Washington, DC? The most popular types of Client Account jobs in Washington, DC are:
What are popular job titles related to Client Account Manager jobs in Washington, DC? For Client Account Manager jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Client Account Manager jobs in Washington, DC look for? The top searched job categories for Client Account Manager jobs in Washington, DC are:
Client Account Manager jobs near you
Infographic showing various Client Account Manager job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $53,405 per year, or $25.7 per hour.

Senior Client Account Manager

Ryde Technologies, LLC

Alexandria, VA • On-site

$200K/yr

Full-time

Re-posted 12 days ago

Job description

We are seeking a Senior Client Account Manager to support our client's Middle Market Commercial Lines team. This role is responsible for the day-to-day servicing, retention, and support of a portfolio of commercial insurance clients while working closely with Account Executives and Producers. You will act as a key point of contact for clients, helping them navigate coverage questions, policy changes, renewals, and ongoing service needs. The ideal candidate brings strong commercial insurance experience, extremely high attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Candidate must have experience working on accounts with $200,000 annual premium and above.
Responsibilities
  • Manage daily servicing of assigned middle market commercial accounts
  • Serve as a primary contact for client questions regarding coverage, policy changes, and service needs
  • Process endorsements, policy changes, renewals, and other policy transactions in Applied Epic or similar system
  • Issue certificates of insurance, binders, auto ID cards, and evidence of insurance
  • Prepare and support new business and renewal submissions, proposals, and presentations
  • Enter, review, and validate quotes and policy data for accuracy
  • Communicate with carriers and underwriters regarding quotes, renewals, and policy updates
  • Review policies and contracts to help identify coverage requirements or gaps
  • Assist with billing, invoicing, premium allocations, and installment processing
  • Review carrier audits and assist clients with questions or discrepancies
  • Support onboarding of new clients, including applications and system setup
  • Maintain accurate client records, proposals, and marketing files
  • Provide timely, professional responses to client inquiries

Qualifications
  • 5+ years of experience in commercial insurance account management or servicing
  • Experience handling middle market accounts ($200,000+ in annual premium)
  • Strong knowledge of commercial insurance coverages and policy structure
  • Experience with Applied Epic or similar agency management system
  • Proficiency in Microsoft Outlook, Excel, and Word
  • College degree preferred
  • CISR or similar insurance designation preferred
  • Candidates may be required to complete assessments in insurance knowledge and Microsoft Office skills
  • Background check required

Apply