Digital Account Manager
Milwaukee, WI ยท On-site
Digital Account Manager Milwaukee WI, United States WISN-TV, Hearst Television's NBC affiliate in ... Attend client meetings and presentations when necessary to review post campaign performance ...
Milwaukee, WI ยท On-site
Digital Account Manager Milwaukee WI, United States WISN-TV, Hearst Television's NBC affiliate in ... Attend client meetings and presentations when necessary to review post campaign performance ...
Milwaukee, WI ยท On-site
Digital Account Manager Milwaukee WI, United States WISN-TV, Hearst Television's NBC affiliate in ... Attend client meetings and presentations when necessary to review post campaign performance ...
Milwaukee, WI ยท On-site +1
Handle client communications and respond thoughtfully, strategically and in a timely manner ... Ability to manage multiple accounts and varied customer contacts. * Ability to upsell at existing ...
Milwaukee, WI ยท On-site +1
Handle client communications and respond thoughtfully, strategically and in a timely manner ... Ability to manage multiple accounts and varied customer contacts. * Ability to upsell at existing ...
Milwaukee, WI ยท On-site +1
Handle client communications and respond thoughtfully, strategically and in a timely manner ... Ability to manage multiple accounts and varied customer contacts. * Ability to upsell at existing ...
Milwaukee, WI ยท On-site +1
Handle client communications and respond thoughtfully, strategically and in a timely manner ... Ability to manage multiple accounts and varied customer contacts. * Ability to upsell at existing ...
Milwaukee, WI ยท On-site +1
Handle client communications and respond thoughtfully, strategically and in a timely manner ... Ability to manage multiple accounts and varied customer contacts. * Ability to upsell at existing ...
Milwaukee, WI ยท On-site +1
Handle client communications and respond thoughtfully, strategically and in a timely manner ... Ability to manage multiple accounts and varied customer contacts. * Ability to upsell at existing ...
Hartland, WI ยท On-site
$94K - $122K/yr
Account Managers are accountable for order entry and management, order tracking, inventory reporting, onboarding support, coordination of client requests, Return Authorization, customer visit support.
Quick apply
Hartland, WI ยท On-site
$94K - $122K/yr
Account Managers are accountable for order entry and management, order tracking, inventory reporting, onboarding support, coordination of client requests, Return Authorization, customer visit support.
Pewaukee, WI ยท On-site
$94K - $122K/yr
Account Managers are accountable for order entry and management, order tracking, inventory reporting, onboarding support, coordination of client requests, Return Authorization, customer visit support.
Quick apply
Pewaukee, WI ยท On-site
$94K - $122K/yr
Account Managers are accountable for order entry and management, order tracking, inventory reporting, onboarding support, coordination of client requests, Return Authorization, customer visit support.
Brookfield, WI ยท On-site
EB Account Manager The EB Account Manager is responsible for managing employee benefits accounts ... Implement and manage client programs such as wellness initiatives, communication strategies, and ...
Brookfield, WI ยท On-site
EB Account Manager The EB Account Manager is responsible for managing employee benefits accounts ... Implement and manage client programs such as wellness initiatives, communication strategies, and ...
Eden, WI ยท Remote
$60 - $80K/hr
The insurance agency will require the personal lines account manager to respond to client calls about policy changes, updates and coverage questions, plus consult with clients on potential bundle ...
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Eden, WI ยท Remote
$60 - $80K/hr
The insurance agency will require the personal lines account manager to respond to client calls about policy changes, updates and coverage questions, plus consult with clients on potential bundle ...
Milwaukee, WI ยท On-site
Client Relationship Management: Build and maintain strong, long-lasting relationships with key ... Account Planning: Careful planning and consideration of specific actions to achieve desired ...
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Milwaukee, WI ยท On-site
Client Relationship Management: Build and maintain strong, long-lasting relationships with key ... Account Planning: Careful planning and consideration of specific actions to achieve desired ...
Milwaukee, WI ยท On-site
Our account managers serve as the go-to contact for our customers, embodying our purpose to make ... on jobsites and client offices) to optimize client potential and sales productivity by zone ...
Milwaukee, WI ยท On-site
Our account managers serve as the go-to contact for our customers, embodying our purpose to make ... on jobsites and client offices) to optimize client potential and sales productivity by zone ...
Employee Benefits Account Manager (Experienced) What You'll Do As an Experienced Employee Benefits ... Client Relationship & Service Management * Independently manage a book of fully insured and self ...
Employee Benefits Account Manager (Experienced) What You'll Do As an Experienced Employee Benefits ... Client Relationship & Service Management * Independently manage a book of fully insured and self ...
Milwaukee, WI ยท On-site
... driven, detail-oriented Account Manager to join our sales team, someone who thrives at the ... Represent Etna Supply at industry events, job sites, and client meetings * Collaborate cross ...
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Milwaukee, WI ยท On-site
... driven, detail-oriented Account Manager to join our sales team, someone who thrives at the ... Represent Etna Supply at industry events, job sites, and client meetings * Collaborate cross ...
Waukesha, WI ยท On-site
$45K - $61K/yr
Personal Lines Account Manager R&R Insurance - Waukesha, WI Are you a Personal Lines professional ... This is a client-facing role where you'll manage your own book of business, support renewals, and ...
Waukesha, WI ยท On-site
$45K - $61K/yr
Personal Lines Account Manager R&R Insurance - Waukesha, WI Are you a Personal Lines professional ... This is a client-facing role where you'll manage your own book of business, support renewals, and ...
Waukesha, WI ยท On-site
$45K - $61K/yr
Personal Lines Account Manager R&R Insurance - Waukesha, WI Are you a Personal Lines professional ... This is a client-facing role where you'll manage your own book of business, support renewals, and ...
Waukesha, WI ยท On-site
$45K - $61K/yr
Personal Lines Account Manager R&R Insurance - Waukesha, WI Are you a Personal Lines professional ... This is a client-facing role where you'll manage your own book of business, support renewals, and ...
Brookfield, WI ยท On-site
... client relationships.What You'll OwnFull P&L ownership of the Major Accounts division across WI ... Managed Print Services, Software Automation Solutions, production equipment & beyondRevenue ...
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Brookfield, WI ยท On-site
... client relationships.What You'll OwnFull P&L ownership of the Major Accounts division across WI ... Managed Print Services, Software Automation Solutions, production equipment & beyondRevenue ...
Major Account Sales Manager - Wisconsin & Illinois James Imaging Systems has spent close to 50 ... consequential client relationships. What You'll Own * Full P&L ownership of the Major Accounts ...
Major Account Sales Manager - Wisconsin & Illinois James Imaging Systems has spent close to 50 ... consequential client relationships. What You'll Own * Full P&L ownership of the Major Accounts ...
Waukesha, WI ยท On-site
Client Management * Day to day contact * First respondent to client requests Employee Management * Hires field employees * Evaluates crew leader performance * Coordinates and communicates concerns ...
Waukesha, WI ยท On-site
Client Management * Day to day contact * First respondent to client requests Employee Management * Hires field employees * Evaluates crew leader performance * Coordinates and communicates concerns ...
Brookfield, WI ยท On-site
Major Account Sales Manager - Wisconsin & Illinois James Imaging Systems has spent close to 50 ... consequential client relationships. What You'll Own * Full P&L ownership of the Major Accounts ...
Brookfield, WI ยท On-site
Major Account Sales Manager - Wisconsin & Illinois James Imaging Systems has spent close to 50 ... consequential client relationships. What You'll Own * Full P&L ownership of the Major Accounts ...
Milwaukee, WI ยท On-site
$121K - $207K/yr
The TAM collaborates closely with client-assigned teams to deliver seamless and proactive technical engagement. About the team: The Technical Account Manager (TAM) is a part of the Client Support ...
Milwaukee, WI ยท On-site
$121K - $207K/yr
The TAM collaborates closely with client-assigned teams to deliver seamless and proactive technical engagement. About the team: The Technical Account Manager (TAM) is a part of the Client Support ...
Brookfield, WI ยท On-site
The EB Account Manager is responsible for managing employee benefits accounts and acts as the ... Implement and manage client programs such as wellness initiatives, communication strategies, and ...
Brookfield, WI ยท On-site
The EB Account Manager is responsible for managing employee benefits accounts and acts as the ... Implement and manage client programs such as wellness initiatives, communication strategies, and ...
$26.6K - $31.2K
5% of jobs
$31.2K - $35.8K
11% of jobs
$38.4K is the 25th percentile. Wages below this are outliers.
$35.8K - $40.3K
16% of jobs
$40.3K - $44.9K
17% of jobs
The median wage is $45.3K / yr.
$44.9K - $49.5K
17% of jobs
$53.3K is the 75th percentile. Wages above this are outliers.
$49.5K - $54K
12% of jobs
$54K - $58.6K
9% of jobs
$58.6K - $63.2K
6% of jobs
$63.2K - $67.7K
3% of jobs
$67.7K - $72.3K
2% of jobs
$72.3K - $76.9K
2% of jobs
$26.6K
$48.5K
$76.9K
| Aspect | Client Account Manager | Customer Service Representative |
|---|---|---|
| Required Credentials | Bachelor's degree often preferred; experience in sales or account management | High school diploma or equivalent; on-the-job training |
| Work Environment | Office setting, client meetings, account management | Call centers, retail, or online support |
| Employer & Industry Usage | Financial services, marketing, consulting | Retail, telecommunications, e-commerce |
| Search & Comparison Intent | Managing client accounts, building relationships | Handling customer inquiries, resolving issues |
The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 22 hours ago
Milwaukee WI, United States
JOB DESCRIPTION
WISN-TV, Hearst Television's NBC affiliate in Milwaukee is seeking a Digital Account Manager. The ideal candidate will assist in optimizing and maintaining clients on our digital platforms. WISN is looking for a self-starter, who thrives in a goal-oriented team environment, and has a desire to WIN! The Digital Account Manager will report to the Digital Sales Manager and works with the sales teams pre and post-sale to ensure fulfillment of clients' business needs. The position is responsible for media plan creation, campaign optimization, reporting, campaign retention and renewal.ย
Job Responsibilities
The Digital Account Manager (DAM) is responsible for optimization and account management of all digital campaign plans associated with pre-sale and post-sale, supervised by the Digital Sales Manager (DSM).ย
The primary role of the DAM will be to work with the DSM, Digital Client Service Specialist (DCS) and Account Executives to provide clients targeted solution recommendations, ongoing campaign optimization, and insightful post sale reporting.ย
This position works closely with the DSM and DCS to collaborate and oversee digital advertising campaigns across our full suite of Hearst digital solutions.ย
Responsibilities include media plan creation, campaign optimization, reporting, campaign retention and renewal, and ensuring prompt and proper resolution of advertiser business issues.ย
The DAM will provide critical day-to-day support and service to our clients while creating additional value both internally and externally.ย
Attend client meetings and presentations when necessary to review post campaign performance, optimization recommendations and renewals.ย
When needed, the DAM will be in the field with Account Executives but will mainly work out of the WISN office during the week.ย
Previous experience in sales support, media operations, marketing, advertising, or a related field preferred.
The ideal candidate will have worked with digital ad solutions, campaign optimization and analytics either professionally or in collegiate course curriculumย
Bachelor's degree preferred, but not required
Military training and experience will be considered in lieu of media sales experience
Broadcast television, digital advertising, or media industry experience is a plus.
Ability to use interpersonal communication skills to develop rapport with internal and external clients, anticipate needs, and proactively seek solutions
Excellent problem-solving and troubleshooting skills, with the ability to identify issues, collect data, and develop solutions.
High attention to detail and level of organization.
Desire to provide exceptional customer service and exceed client expectations.
Strong computer and software proficiency required.
Advanced skills utilizing Google Analytics and Microsoft Office including PowerPoint and Excel
Strong analytical skills with the ability to interpret and present campaign performance data.
Excellent written, verbal, and presentation communication skills.
Ability to manage multiple projects simultaneously while meeting deadlines.
Highly organized with exceptional attention to detail.
Self-motivated and dependable in a fast-paced environment.
ย Compensation and Benefits:
Values in Action
At Hearst Television we tell stories every day. Stories about people of all cultures, backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization as diverse and varied as the audience we reach, ensuring that the content we create is more compassionate, and more representative of the communities we serve