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Client Account Manager Jobs in Reading, PA (NOW HIRING)

Proconex

Account Manager

Pottstown, PA · On-site

The Account Manager will develop strong customer relationships, identify growth opportunities ... Key Responsibilities Client Relationship Management * Build and maintain strong relationships with ...

Federal Express Corporation

Account Manager II

Reading, PA · On-site

$4.8K - $6.8K/mo

... Strong Client Relationships, Data Analysis & Predictive Analytics for Retention, Experience ... management, experience with CBRs, building & maintaining C level relationships, building account ...

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All JobsClient Account JobsClient Account Manager JobsClient Account Manager Jobs in Reading, PA

Client Account Manager information

See Reading, PA salary details

$25K

$45.5K

$72K

How much do client account manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for client account manager in Reading, PA is $45,454.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $51,900.00 per year, depending on experience, location, and employer.

What does a client account manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a client account manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a client account manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

How much does a client account manager get paid?

The average salary for a client account manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Many roles also include bonuses and commissions based on performance, and strong communication and CRM skills are often required.

What are popular job titles related to Client Account Manager jobs in Reading, PA?

For Client Account Manager jobs in Reading, PA, the most frequently searched job titles are:

What job categories do people searching Client Account Manager jobs in Reading, PA look for?

The top searched job categories for Client Account Manager jobs in Reading, PA are:

What cities near Reading, PA are hiring for Client Account Manager jobs?

Cities near Reading, PA with the most Client Account Manager job openings:

Client Account Manager jobs near you
Infographic showing various Client Account Manager job openings in Reading, PA as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $45,454 per year, or $21.9 per hour.

Account Manager

Proconex

Pottstown, PA • On-site

Full-time

Posted 10 days ago

Job description

Proconex is the exclusive Emerson Impact Partner for Emerson Automation Solutions in the Mid-Atlantic region. We provide a full portfolio of Process Automation Control Systems, Valves and Control Devices, and related technologies and services to a range of customers—in the Life Sciences, Chemical, Power, Refining, Oil & Gas, Food & Beverage, Paper, Metals, and other industries, as well as commercial enterprises and campus facilities. With three strategically located offices, Proconex maintains a deep dedication to its 200+ employees, a sharp focus on safety and quality, and the drive to deliver.

Job Overview

Proconex, an Emerson Impact Partner based in Royersford, PA, is seeking an Account Manager to support and grow existing industrial client accounts. This role focuses on industrial valves, regulators, PLCs, Emerson software solutions, and special projects. The Account Manager will develop strong customer relationships, identify growth opportunities, provide technical guidance, and deliver innovative solutions tailored to customer needs across industries such as oil and gas, chemical processing, and water treatment.

With a largely established customer base, this position emphasizes account growth, relationship management, consultative selling, and helping customers solve complex process and automation challenges through Emerson's industry-leading technologies.

Key Responsibilities

Client Relationship Management

  • Build and maintain strong relationships with existing clients by understanding their business needs and delivering effective solutions.
  • Identify opportunities to expand customer adoption of Emerson products, including valves, regulators, software, and special projects.
  • Conduct regular customer visits to gain insight into operational challenges, improvement opportunities, and future business needs.
  • Serve as a trusted advisor by providing responsive support and exceptional customer service.

Sales & Business Development

  • Develop and execute sales strategies to achieve territory revenue and growth objectives.
  • Grow existing accounts through consultative selling and the expansion of product and service offerings.
  • Partner with marketing to develop proposals, presentations, and customer-facing materials.
  • Negotiate contracts and pricing agreements that balance customer requirements with company profitability goals.
  • Identify and qualify new opportunities within assigned accounts and target industries.
  • Communicate effectively with customers, internal stakeholders, and manufacturer partners to build trust, influence decisions, and drive successful outcomes.
  • Operate independently while collaborating across sales, engineering, services, marketing, and support teams to deliver customer-focused solutions.

Product Expertise & Market Awareness

  • Maintain current knowledge of industrial valves, automation equipment, and Emerson product offerings.
  • Provide technical guidance and product recommendations based on customer applications and operational requirements.
  • Support customers with advanced industrial software and equipment solutions.
  • Monitor industry trends, competitive activity, and market developments to identify growth opportunities.
  • Develop an understanding of emerging markets, including hydrogen and nuclear energy applications.

Travel Requirements

  • Ability and willingness to travel approximately 50% within the assigned territory to support customer meetings, plant visits, business development activities, and ongoing account management responsibilities.

Basic Qualifications

  • Bachelor's degree in Engineering, Biology, Business Administration, or a related field.
  • 3+ years of sales, account management, business development, or customer-facing experience within industrial automation, process manufacturing, or related industrial markets.
  • 3+ years of experience working with industrial process equipment, automation systems, control systems, or related technologies.
  • 3+ years of experience providing technical, consultative, or solution-based support to industrial customers.
  • 3+ years of experience utilizing Microsoft Office applications and CRM tools to manage customer relationships and sales activities.

Preferred Qualifications

  • Interest in hydrogen, nuclear energy, or other emerging industrial markets.
  • Experience with Emerson products and solutions, including Fisher valves, regulators, and industrial software.
  • Familiarity with products from Flowserve, Metso, Samson, or Schneider Electric.
  • Experience with Rockwell Automation, Allen-Bradley, Siemens, ABB, or Honeywell systems.
  • Previous experience growing existing customer accounts through consultative selling and solution development.
  • Knowledge of process industries such as oil and gas, chemical processing, power generation, or water/wastewater treatment.

Why Join Proconex?

As an Emerson Impact Partner, Proconex provides customers with industry-leading automation, control, and process solutions. This role offers the opportunity to work with an established customer base, represent highly respected Emerson technologies, and help industrial clients improve safety, reliability, efficiency, and operational performance across critical industrial processes.

We are proud to be an employee-owned organization. Through our ESOP, every team member shares in the growth and success of the company, fostering a culture of collaboration, accountability, and long-term rewards.

Proconex offers a standout culture, fantastic work environment, and has very competitive benefits to include premium medical, 401K match, tuition reimbursement, and other unique incentives.

When receiving e-mails from a Proconex or Valspec recruiter, you will only receive e-mails from addresses ending in @proconexdirect.com, @proconex.net or @valspec.net. Any other domains are impersonations and should be ignored.

Candidates must be legally eligible to work in the United States without company sponsorship. Also, we are not interested in working on a corp-to-corp basis with other companies at this time.

Any third-party unsolicited resume submission(s) will immediately become the property of Proconex. Proconex will not pay any fee to a submitting employment agency, person, or entity unless a signed agreement is established.

Proconex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, sexual orientation, gender identity, disability, protected veteran status or any other protected class. We are committed to providing a professional environment free of any discrimination or harassment, and we are proud to be a Drug-Free Workplace.