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Client Account Manager Jobs in Augusta, GA (NOW HIRING)

Total Quality Insurance

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Insurance Client Account Manager

Augusta, GA · Remote

$41K - $62K/yr

The Client Account Manager plays a crucial role in managing and nurturing existing client accounts within our agency. As part of a collaborative team, the Client Account Manager focuses on client ...

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Client Account Manager information

See Augusta, GA salary details

$24.4K

$44.5K

$70.5K

How much do client account manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for client account manager in Augusta, GA is $44,491.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,800.00 and $50,800.00 per year, depending on experience, location, and employer.

What does a client account manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a client account manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a client account manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

How much does a client account manager get paid?

The average salary for a client account manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Many roles also include bonuses and commissions based on performance, and strong communication and CRM skills are often required.

What job categories do people searching Client Account Manager jobs in Augusta, GA look for?

The top searched job categories for Client Account Manager jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Client Account Manager jobs?

Cities near Augusta, GA with the most Client Account Manager job openings:

Client Account Manager jobs near you
Infographic showing various Client Account Manager job openings in Augusta, GA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,491 per year, or $21.4 per hour.

Insurance Client Account Manager

Total Quality Insurance

Augusta, GA • Remote

$41K - $62K/yr

Full-time

PTO

Posted 19 days ago

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Job description

The Client Account Manager plays a crucial role in managing and nurturing existing client accounts within our agency. As part of a collaborative team, the Client Account Manager focuses on client retention, building strong relationships, and resolving issues promptly to ensure client satisfaction and loyalty. Reporting directly to the Agency Manager, this role requires excellent communication and problem-solving skills, along with a solid background in the insurance industry.

Responsibilities

  • Maintain and strengthen client retention through proactive engagement
  • Build and nurture lasting client relationships
  • Resolve client issues efficiently and effectively
  • Communicate clearly and consistently with clients regarding their accounts

Required Qualifications

  • Minimum of 3 years serving as a Customer Service Representative (CSR) or Account Manager in the insurance industry

Preferred Qualifications

  • Active Property & Casualty (P&C) Insurance License
  • Experience with Customer Relationship Management (CRM) software
  • Strong communication and problem-solving skills
  • Effective time management abilities

Company Description

We are a forward-thinking insurance agency offering a wide range of personal and commercial insurance solutions. Our company prides itself on making insurance easy and accessible – we’re on a mission to demystify insurance and provide peace of mind to our clients. With an upbeat and casual workplace culture, we buck the stereotype of stuffy insurance firms. Our team is passionate about innovation, community engagement, and building long-term client relationships. Over the years, we’ve built a strong reputation through trust and outstanding service. In fact, we credit much of our success to referrals and word-of-mouth – one of the most powerful ways to grow an insurance business. If you’re looking for an environment that values people over policies, you’ll feel right at home with us.