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Client Account Manager Jobs in Hawaii (NOW HIRING)

Salary Range $60,330-$78,530 Position OverviewAs the Account Manager (AM), you will serve as a ... Establishes and builds strong client relationships through a detailed and hands on understanding of ...

Retail Account Manager

Kapolei, HI ยท On-site

$60K - $78K/yr

Salary Range $60,330-$78,530 Position OverviewAs the Account Manager (AM), you will serve as a ... Establishes and builds strong client relationships through a detailed and hands on understanding of ...

ACCOUNT MANAGER

Honolulu, HI ยท On-site

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... dynamic Account Manager to join our team! We are looking for an outgoing, relationship-focused ... Plan and participate in client appreciation events, educational seminars, and networking ...

Account Manager

Lihue, HI ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

R10095595 Account Manager (Open) Location: Lihue, HI - Filling industrial How will you CONTRIBUTE ... A proactive approach to identifying client pain points and the ability to facilitate technical ...

Account Manager

Lihue, HI ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

R10095595 Account Manager (Open) Location: Lihue, HI - Filling industrial How will you CONTRIBUTE ... A proactive approach to identifying client pain points and the ability to facilitate technical ...

Assistant Security Account Manager

Honolulu, HI ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responds to client or site emergencies as they arise, including ensuring appropriate communication to Account Manager, Field Supervisor, Branch and/or Regional Manager. Responsible for maintaining ...

Assistant Security Account Manager

Honolulu, HI ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responds to client or site emergencies as they arise, including ensuring appropriate communication to Account Manager, Field Supervisor, Branch and/or Regional Manager. Responsible for maintaining ...

You will be required to attend client meetings and trade shows as appropriate. Responsibilities * Manage a portfolio of accounts to achieve long-term success. * Develop positive relationships with ...

Strategic Account Manager

Honolulu, HI

$99K - $125K/yr

  • Medical

  • Life

  • Retirement

  • PTO

At ProService, our most strategic client relationships aren't managed -- they're owned. The Strategic Account Manager carries a portfolio of our highest-value clients and is the person those clients ...

Account Manager, Hawaii

Honolulu, HI ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Think Client First * We Are One 'Ohana * Be Curious and Learn * Own It. * Act With Integrity ... About the Role As an Account Manager, your entire directive is to optimize the FareHarbor client ...

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Showing results 1-20

Client Account Manager information

See Hawaii salary details

$27K

$49.2K

$77.9K

How much do client account manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for client account manager in Hawaii is $49,175.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $56,100.00 per year, depending on experience, location, and employer.

What does a client account manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a client account manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a client account manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

What are the most commonly searched types of Client Account jobs in Hawaii?

The most popular types of Client Account jobs in Hawaii are:

What are popular job titles related to Client Account Manager jobs in Hawaii?

For Client Account Manager jobs in Hawaii, the most frequently searched job titles are:

What cities in Hawaii are hiring for Client Account Manager jobs?

Cities in Hawaii with the most Client Account Manager job openings:

Infographic showing various Client Account Manager job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $49,175 per year, or $23.6 per hour.

Account Manager - Kahului

Sperber Landscape Companies

Kahului, HI โ€ข On-site

$80K - $100K/yr

Full-time

Posted 15 days ago


Job description

Description
Position Overview: We are seeking a dedicated and results-driven, client & production-facing Account Manager to join our landscaping business. Reporting to the Branch Manager, as an Account Manager, you will be responsible for managing a portfolio of client accounts, building strong relationships, and driving customer satisfaction. You will directly oversee the production Crew Leaders and their teams. You lead and manage them, scheduling and coordinating job execution, and ensuring the successful delivery of landscaping services that meet or exceed client expectations.
Responsibilities:
Safety - Create a Zero-Harm Work Environment:
  • Ensure compliance with national, local, and organizational health and safety regulations and policies.
  • Uphold, promote, and monitor the safety culture created by the Branch Manager, ensuring a safe working environment. Ensure proper PPE use through regular inspections. Conduct regular safety meetings, and implement safety training programs.
  • Investigate and report any assigned incidents or accidents, taking appropriate corrective actions, and working toward a zero-harm workplace.

Portfolio Performance:
  • The Account Manager is responsible for the management of a landscape maintenance book of business.
  • Handle the operational lifecycle of client contracts, from New Customer Onboarding through ongoing Service and property improvements.
  • Regularly evaluate actual contractual maintenance financial performance compared to estimates/budgets (hours, materials & subs); organize the team to problem solve irregularities and improve performance.
  • Monitor Ancillary project costs and budgets, ensuring profitability and cost-effectiveness.
  • Actively address Accounts Payable issues, billing disputes or discrepancies with the customer in a professional and timely manner.

Customer Relationship Management:
  • Serve as the primary point of contact for assigned client accounts, developing and nurturing strong, trust-based relationships.
  • Understand the contract, client needs, preferences, and goals, and align our services to meet their requirements.
  • Communicate proactively, and conduct regular meetings with clients to provide updates, address concerns, and identify areas for improvement.
  • Actively seek client feedback and take proactive measures to enhance client satisfaction and loyalty.

Ancillary Sales:
  • The Account Manager is responsible for meeting branch-defined monthly and annual Ancillary Sales targets.
  • Demonstrate your landscaping expertise and our partnership on our clients properties by proactively identifying and proposing Safety, Functionality, and Aesthetic based Ancillary sales consisting of Enhancement, Irrigation and Tree services.
  • Effectively estimate the costs of performing the desired work, and create proposals that target our clients' needs and expectations, and are priced fairly and ensure our operational teams are profitable.
  • Review and approve completed work & client invoices, ensuring accuracy and timely billing. Stay updated on industry trends, competitors, and market conditions to provide valuable insights.

Job Quality:
  • Cleary understand contract & customer expectations of landscape quality and the high priority areas on each contract site.
  • Communicate, train, coach the operational team and ensure execution to these standards.
  • Regularly conduct Job Site Quality Audits, evaluating the crews performance on basic Landscape Maintenance tasks, and the individual requirements or expectations of the site; organize the team to problem solve irregularities and improve performance

Contract Renewals & Retention:
  • Actively seek to retain the clients we want by regularly reaffirming the customers experience.
  • Encourage clients to take part in the annual customer satisfaction survey; digest, respond to, and ensure quick actions are taken on identified action items.
  • Immediately notify branch leadership when there are relationship challenges (Voluntary or Involuntary) that may put the Job in Jeopardy.
  • Provide updates on action items being taken to return the customer and contract to Green Job Health.
  • Assemble an annual packet to review the past year's performance, and work with Branch leadership to propose the renewal contract, with appropriate price-increases, to the client and secure the renewal.

Production Team Leadership:
  • Promote a culture of safety and ensure compliance with company policies and industry regulations.
  • Provide leadership, guidance, and support to 3-4 Landscape Crews, crew leaders, field supervisors, and production staff.
  • Recruit, interview, hire, train, and mentor production team members to enhance their skills, knowledge, and performance.
  • Set clear performance expectations, conduct regular performance reviews, and address any performance issues in a timely and constructive manner.
  • Conduct regular site visits and inspections to ensure compliance with site requirement, quality standards, and safety protocols.
  • Foster a positive and collaborative work environment that promotes teamwork, accountability, and continuous improvement.

Operations & Labor Capacity Management:
  • Ensure work is completed in an efficient and effective manner, proactively identifying areas for improvement and developing a team of problem solvers to address opportunities.
  • Learn, teach and monitor daily use of the time capture system used by the Crew Leaders and crews.
  • Schedule work effectively and execute to beat budgeted / estimated hours, understand demand and reallocate resources to maximize capacity.
  • Seek to Continuously Improve operations by embracing a "Go & See" mentality; seek to learn why and how operations are being performed the way they are, and coach the team through developing ways to reduce Waste in the operations.
  • Identify opportunities for broader process improvements and implement strategies to enhance operational efficiency and effectiveness.

Materials & Equipment Management:
  • Ensure crews have the tools, equipment and materials to complete their work safely, and with high quality.
  • Ensure crews maintain accountability for assigned equipment, conduct appropriate daily, weekly, monthly preventive maintenance and seek replacements when necessary.
  • Allocate or reallocate resources as necessary to maximize efficiencies and control costs.
  • Maintain accurate records of resource usage, costs, and productivity metrics.

Team Collaboration:
  • Actively participate in all branch operation activities, meetings and needs, from daily and weekly operational huddles / meetings, to taking on additional assigned duties that help the entire branch perform at a top level.
  • Provide necessary updates to the team on initiatives or actions that affect them all.
  • Foster a collaborative and positive work environment, promoting teamwork and effective communication.

Requirements
  • Bachelor's degree in Business Administration, Marketing, or a related field is preferred but not required.
  • Proven experience (2+ years) in landscape maintenance or a similar client-facing role, preferably in distributed services industries.
  • Excellent interpersonal and communication skills to establish and maintain strong client relationships.
  • Strong organizational and multitasking abilities, with the ability to manage multiple projects simultaneously.
  • Solid understanding of landscaping principles, materials, and practices.
  • Proficiency in CRM software, project management tools, and Microsoft Office Suite, and Google Suite products.
  • Strong problem-solving and negotiation skills to address client needs and resolve issues.
  • Ability to work well under pressure, meet deadlines, and achieve targets.
  • Self-motivated with a proactive approach to customer satisfaction and business growth.