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Claims Unit Manager Jobs in Romeoville, IL (NOW HIRING)

CNA

General Liability Claims Consultant

Downers Grove, IL · On-site

$72K - $141K/yr

Coordinates third party recovery with subrogation/salvage unit. * Makes recommendations on claims processes and resolution strategies to management. * Analyzes claims activities; prepares and ...

Archgroup

Director, Ocean Marine Claims

Chicago, IL · On-site

$131K - $177K/yr

... business unit expands. Responsibilities Actively manage litigated and non-litigated claims ... consistent with Arch claim and litigation management guidelines Communicate with all key claim ...

Archgroup

Director, Ocean Marine Claims

Chicago, IL · On-site

$131K - $177K/yr

... business unit expands. Responsibilities Actively manage litigated and non-litigated claims ... consistent with Arch claim and litigation management guidelines Communicate with all key claim ...

Hiscox

Complex Claims Specialist-MPL

Chicago, IL · Hybrid

This includes, but is not limited to, insurance agents, property managers, tax preparers, and ... Identifies suspected fraudulent claims and tracks with special investigations unit * Accurately ...

Hiscox Ltd

Complex Claims Specialist-MPL

Chicago, IL · On-site

This includes, but is not limited to, insurance agents, property managers, tax preparers, and ... Identifies suspected fraudulent claims and tracks with special investigations unit * Accurately ...

Hiscox

Complex Claims Specialist-MPL

Chicago, IL · Hybrid

This includes, but is not limited to, insurance agents, property managers, tax preparers, and ... Identifies suspected fraudulent claims and tracks with special investigations unit * Accurately ...

Iatinsurancegroup

Claims Major Case Director

Naperville, IL · On-site +1

$92K - $130K/yr

IAT Insurance Group has an immediate need for a Major Case Unit Director that can report to one of ... Directs and manages use of independent investigators, appraisers, and experts. Selects, directs and ...

Hiscox

Senior Claims Examiner

Chicago, IL · Hybrid

$80K - $125K/yr

Drives litigation best practices to manage deployment and utilization of defense counsel * Identifies suspected fraudulent claims and tracks with special investigations unit * Participates in Claims ...

Hiscox

Senior Claims Examiner

Chicago, IL · Hybrid

$80K - $125K/yr

Drives litigation best practices to manage deployment and utilization of defense counsel * Identifies suspected fraudulent claims and tracks with special investigations unit * Participates in Claims ...

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All JobsClaims Unit JobsClaims Unit Manager JobsClaims Unit Manager Jobs in Romeoville, IL

Claims Unit Manager information

See Romeoville, IL salary details

$35.7K

$89.6K

$141.7K

How much do claims unit manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for claims unit manager in Romeoville, IL is $89,584.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,300.00 and $107,100.00 per year, depending on experience, location, and employer.

What is a claims unit manager?

Claims Unit Managers are professionals who oversee a team of claims adjusters or examiners within an insurance company. They are responsible for managing daily operations, ensuring claims are processed accurately and efficiently, and maintaining compliance with company policies and legal regulations. Claims Unit Managers also handle escalated or complex cases, provide training and mentorship to staff, and monitor performance metrics to improve service quality. Their role is essential in ensuring fair and timely settlements for policyholders while minimizing risk for the company.

What are the key skills and qualifications needed to thrive as a claims unit manager?

To thrive as a Claims Unit Manager, you need expertise in claims processing, insurance regulations, team leadership, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management systems, data analysis tools, and, in some cases, certifications like AIC (Associate in Claims) are highly valued. Strong communication, problem-solving, and organizational skills help foster an effective team environment and ensure high service standards. These skills and qualities are crucial to efficiently managing claims operations, minimizing risk, and ensuring regulatory compliance.

What are some common challenges faced by claims unit managers, and how can they effectively address them?

Claims Unit Managers often encounter challenges such as balancing workloads across their teams, ensuring compliance with ever-changing regulations, and maintaining high levels of customer satisfaction. To address these, it's important to implement efficient workflow systems, provide ongoing training for staff on regulatory updates, and foster a collaborative team environment. Regular communication with both team members and upper management is also key to identifying bottlenecks early and implementing solutions proactively.

What is the difference between Claims Unit Manager vs Claims Adjuster?

AspectClaims Unit ManagerClaims Adjuster
CredentialsRelevant certifications (e.g., CPCU, ARM), leadership experienceLicenses as required by state, insurance adjuster certifications
Work EnvironmentSupervisory role overseeing teams, administrative tasksField or office-based, evaluating claims and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentManagement, leadership, team oversightClaims evaluation, settlement, investigation

The Claims Unit Manager typically oversees a team of claims adjusters, focusing on management, strategy, and administrative duties. In contrast, a Claims Adjuster directly investigates and settles claims. Both roles require insurance knowledge and certifications, but the managerial position emphasizes leadership and team coordination, while the adjuster role centers on claim assessment and resolution.

What are popular job titles related to Claims Unit Manager jobs in Romeoville, IL?

For Claims Unit Manager jobs in Romeoville, IL, the most frequently searched job titles are:

What job categories do people searching Claims Unit Manager jobs in Romeoville, IL look for?

The top searched job categories for Claims Unit Manager jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Claims Unit Manager jobs?

Cities near Romeoville, IL with the most Claims Unit Manager job openings:

Claims Unit Manager jobs near you

General Liability Claims Consultant

CNA

Downers Grove, IL • On-site

$72K - $141K/yr

Full-time

Re-posted 12 days ago

Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
You have a clear vision for where your career can go - and at CNA, we're committed to helping you get there. We foster a culture where people know they matter, feel connected to meaningful work, and are supported in using their talents to their fullest potential.
This individual contributor role operates under broad authority to manage commercial claims of high complexity and exposure within the Commercial Auto/General Liability/ Construction Auto and General Liability line(s) of business. The position is responsible for coordinating all aspects of the claim resolution process in accordance with company guidelines, while consistently delivering high-quality outcomes and strong customer service. Regular communication with customers, insureds, and other stakeholders is required, and the role may support designated accounts. This position offers a flexible, hybrid work schedule, requiring 2 days in a CNA office per week.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
  • Manages highly complex investigations of claims, including coverage issues, liability, compensability and damages. Determines if a major claim should be settled or litigated and implements an appropriate resolution strategy accordingly. Effectively manages loss costs and claim expenses.
  • Manages all types of investigative activity or litigation on major claims, including the posting of appropriate reserves in a timely manner. Coordinates discovery and litigation strategy with staff counsel or panel attorneys.
  • Negotiates highly complex settlement packages, and authorizes payment within scope of authority, settling claims in most cost effective manner and ensuring timely issuance of disbursements.
  • Coordinates third party recovery with subrogation/salvage unit.
  • Makes recommendations on claims processes and resolution strategies to management.
  • Analyzes claims activities; prepares and presents reports to management and other internal business partners and clients.
  • Works with attorneys, account representatives, agents, doctors and insureds regarding the handling and/or disposition of highly complex claims.
  • Keeps current on state/territory regulations and issues, industry activity and trends. May participate in industry trade groups.
  • Provides guidance and assistance to less experienced claims staff and other functional areas.
  • Responsible for input of data that accurately reflects claim circumstances and other information important to our business outcomes.

Reporting Relationship
Manager or above.
Skills, Knowledge and Abilities
  • Advanced technical and product specific expertise, claims resolution skill and knowledge of insurance and claims principles, practices and procedures.
  • Strong communication, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners.
  • Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects.
  • Ability to deal with ambiguous situations and issues.
  • Creativity in resolving unique and challenging business problems.
  • Knowledge of Microsoft Office Suite and other business-related software.
  • Ability to adapt to change and value diverse opinions and ideas.
  • Ability to manage and prioritize multiple projects.
  • Ability to evaluate claims based on a cost benefit analysis.
  • Ability to fully comprehend complex claim facts and issues; and to further articulate analyses of claims in presentations to business partners and management as well as in internal reports.
  • Ability to implement strategies with a proactive long-term view of business goals and objectives.

Education and Experience
  • Bachelor's degree or equivalent experience.
  • Professional designation preferred.
  • Typically a minimum eight years claims experience.

#LI-AR1
#LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com

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