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Claims Unit Manager Jobs in Romeoville, IL (NOW HIRING)

AVP, Casualty Claims - Excess

Chicago, IL ยท Hybrid

$170K - $195K/yr

... unit. * Leads, directs and has full management accountability for Claims staff with an emphasis on talent management and succession planning in accordance with corporate strategic direction

AVP, Casualty Claims - Excess

Chicago, IL ยท Hybrid

$170K - $195K/yr

... unit. * Leads, directs and has full management accountability for Claims staff with an emphasis on talent management and succession planning in accordance with corporate strategic direction

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Claims Unit Manager information

See Romeoville, IL salary details

$35.7K

$89.6K

$141.7K

How much do claims unit manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for claims unit manager in Romeoville, IL is $89,584.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,300.00 and $107,100.00 per year, depending on experience, location, and employer.

What are Claims Unit Managers?

Claims Unit Managers are professionals who oversee a team of claims adjusters or examiners within an insurance company. They are responsible for managing daily operations, ensuring claims are processed accurately and efficiently, and maintaining compliance with company policies and legal regulations. Claims Unit Managers also handle escalated or complex cases, provide training and mentorship to staff, and monitor performance metrics to improve service quality. Their role is essential in ensuring fair and timely settlements for policyholders while minimizing risk for the company.

What jobs pay 500,000 a year in the US?

Claims Unit Managers in the insurance industry can earn close to or exceeding $500,000 annually with experience, bonuses, and leadership responsibilities. High-level executive roles such as Chief Claims Officer or other senior insurance executives also often reach or surpass this salary level, especially in large organizations. These roles typically require extensive industry knowledge, management skills, and relevant certifications.

What does a claims manager do?

A claims unit manager oversees the processing and settlement of insurance claims, ensuring accuracy and compliance with company policies. They coordinate with adjusters, review claim documentation, and may use claims management software to track progress and resolve issues efficiently.

What is the difference between Claims Unit Manager vs Claims Adjuster?

AspectClaims Unit ManagerClaims Adjuster
CredentialsRelevant certifications (e.g., CPCU, ARM), leadership experienceLicenses as required by state, insurance adjuster certifications
Work EnvironmentSupervisory role overseeing teams, administrative tasksField or office-based, evaluating claims and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentManagement, leadership, team oversightClaims evaluation, settlement, investigation

The Claims Unit Manager typically oversees a team of claims adjusters, focusing on management, strategy, and administrative duties. In contrast, a Claims Adjuster directly investigates and settles claims. Both roles require insurance knowledge and certifications, but the managerial position emphasizes leadership and team coordination, while the adjuster role centers on claim assessment and resolution.

How much do claims managers make in the US?

Claims managers in the US typically earn a median annual salary of around $80,000 to $100,000, depending on experience, location, and industry. Senior claims managers or those in specialized fields can earn higher salaries, often exceeding $120,000 annually. Compensation may also include bonuses and benefits related to management responsibilities and certifications.

What are the key skills and qualifications needed to thrive as a Claims Unit Manager, and why are they important?

To thrive as a Claims Unit Manager, you need expertise in claims processing, insurance regulations, team leadership, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management systems, data analysis tools, and, in some cases, certifications like AIC (Associate in Claims) are highly valued. Strong communication, problem-solving, and organizational skills help foster an effective team environment and ensure high service standards. These skills and qualities are crucial to efficiently managing claims operations, minimizing risk, and ensuring regulatory compliance.

What are some common challenges faced by Claims Unit Managers, and how can they effectively address them?

Claims Unit Managers often encounter challenges such as balancing workloads across their teams, ensuring compliance with ever-changing regulations, and maintaining high levels of customer satisfaction. To address these, it's important to implement efficient workflow systems, provide ongoing training for staff on regulatory updates, and foster a collaborative team environment. Regular communication with both team members and upper management is also key to identifying bottlenecks early and implementing solutions proactively.
What job categories do people searching Claims Unit Manager jobs in Romeoville, IL look for? The top searched job categories for Claims Unit Manager jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Claims Unit Manager jobs? Cities near Romeoville, IL with the most Claims Unit Manager job openings:
Construction Defect Claims Unit Manager

Construction Defect Claims Unit Manager

North American Risk Services, Inc. (NARS)

Chicago, IL โ€ข Remote

$110K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Claims Unit Manager โ€“ Construction Defect

Remote Opportunity | Exceptional Benefits from Day One

Join a dynamic team as a Claims Unit Manager specializing in Construction Defect. We offer work from home and a competitive benefits package that supports your well-being and growth.

What We Offer:

โ€ข Comprehensive Health Coverage โ€“ Medical, Dental & Vision (Effective Day One)

โ€ข Generous Paid Time Off

โ€ข Robust 401(k) Plan

โ€ข And So Much More!

Essential Duties and Responsibilities:

โ€ข Effectively supervise unit of 5-8 claims people and their respective caseloads in a proactive manner.

โ€ข Adhere to all file handling standards, company best practices, state statutes and requirements necessary to pass audits performed by regulatory agencies, carriers, and clients. Form well written emails and LLR's internally and externally.

โ€ข Demonstrate a strong commitment to the mission and values of the organization.

โ€ข Maintain strict confidentiality of client, company, and personnel information.

โ€ข Works closely with Quality Assurance to ensure company objectives are met.

โ€ข Review and respond to claim appeals and grievances, investigate, and respond to complaints.

โ€ข Adhere to company policy and procedures.

โ€ข Lead and manage by example to promote culture of service and continuous improvement.

โ€ข Provide leadership to achieve key business goals.

โ€ข Assign accountability for desired outcomes and hold adjusters to required dates.

โ€ข Communicate clearly and provide adequate direction.

โ€ข Track trends by program and unit โ€“ know the teamโ€™s claims when a client asks.

โ€ข Know the Teamโ€™s Clients and be able to confidently discuss their claims.

โ€ข Effectively manage corrective action processes in accordance with Human Resource guidelines.

Qualification Requirements:

Education / Licensing:

โ€ข High School Diploma or equivalent required, 2-year degree or higher preferred.

โ€ข Requires 7 + years of overall claims and litigation experience, preferably in the line of business being handled.

โ€ข Preferred 2+ years Claims Supervisory experience or similar/related experience in the appropriate field.

โ€ข Claims designation (AIC,ARM,CPCU, SCLA or other industry related) preferred.

โ€ข Active California Adjusterโ€™s License Needed.

โ€ข Must possess or have the ability to obtain a Florida Adjusterโ€™s license or other required jurisdictional licensing.

Company Description

North American Risk Services (NARS) is a premier third-party claims administrator that is dedicated to producing the best possible results for our clients. "Founded in 1996, NARS handles claims for insurers, brokerages, managing general agencies, reinsurers, liquidation bureaus, self-insured funds and entities."
For more career opportunities and to learn more about NARS, please visit www.narisk.com.