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Claims Unit Manager Jobs in Baton Rouge, LA (NOW HIRING)

The Baton Rouge Clinic

Billing Specialist

Baton Rouge, LA · On-site

$16.75 - $22.50/hr

This in person role is essential in managing medical billing claims and ensuring accurate insurance ... Baton Rouge Clinic Credit Check Education Required Unit of Pay Hourly Shift Monday - Friday 8am ...

USAA

Sr. Auto Appraiser - Field

Baton Rouge, LA · On-site

Reviews claims/suppliers for fraud indicators and refers to Special Investigations Unit for ... Maintains high standards of productivity through effective desk management, timely follow ups, and ...

USAA

Sr. Auto Appraiser - Field

Baton Rouge, LA · On-site +1

Reviews claims/suppliers for fraud indicators and refers to Special Investigations Unit for ... Maintains high standards of productivity through effective desk management, timely follow ups, and ...

USAA

Sr. Auto Appraiser - Field

Donaldsonville, LA · On-site +1

Reviews claims/suppliers for fraud indicators and refers to Special Investigations Unit for ... Maintains high standards of productivity through effective desk management, timely follow ups, and ...

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All JobsClaims Unit JobsClaims Unit Manager JobsClaims Unit Manager Jobs in Baton Rouge, LA

Claims Unit Manager information

See Baton Rouge, LA salary details

$33.6K

$84.4K

$133.5K

How much do claims unit manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for claims unit manager in Baton Rouge, LA is $84,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,300.00 and $100,800.00 per year, depending on experience, location, and employer.

What is a claims unit manager?

Claims Unit Managers are professionals who oversee a team of claims adjusters or examiners within an insurance company. They are responsible for managing daily operations, ensuring claims are processed accurately and efficiently, and maintaining compliance with company policies and legal regulations. Claims Unit Managers also handle escalated or complex cases, provide training and mentorship to staff, and monitor performance metrics to improve service quality. Their role is essential in ensuring fair and timely settlements for policyholders while minimizing risk for the company.

What is the difference between Claims Unit Manager vs Claims Adjuster?

AspectClaims Unit ManagerClaims Adjuster
CredentialsRelevant certifications (e.g., CPCU, ARM), leadership experienceLicenses as required by state, insurance adjuster certifications
Work EnvironmentSupervisory role overseeing teams, administrative tasksField or office-based, evaluating claims and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentManagement, leadership, team oversightClaims evaluation, settlement, investigation

The Claims Unit Manager typically oversees a team of claims adjusters, focusing on management, strategy, and administrative duties. In contrast, a Claims Adjuster directly investigates and settles claims. Both roles require insurance knowledge and certifications, but the managerial position emphasizes leadership and team coordination, while the adjuster role centers on claim assessment and resolution.

What are the key skills and qualifications needed to thrive as a claims unit manager?

To thrive as a Claims Unit Manager, you need expertise in claims processing, insurance regulations, team leadership, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management systems, data analysis tools, and, in some cases, certifications like AIC (Associate in Claims) are highly valued. Strong communication, problem-solving, and organizational skills help foster an effective team environment and ensure high service standards. These skills and qualities are crucial to efficiently managing claims operations, minimizing risk, and ensuring regulatory compliance.

What are some common challenges faced by claims unit managers, and how can they effectively address them?

Claims Unit Managers often encounter challenges such as balancing workloads across their teams, ensuring compliance with ever-changing regulations, and maintaining high levels of customer satisfaction. To address these, it's important to implement efficient workflow systems, provide ongoing training for staff on regulatory updates, and foster a collaborative team environment. Regular communication with both team members and upper management is also key to identifying bottlenecks early and implementing solutions proactively.
What job categories do people searching Claims Unit Manager jobs in Baton Rouge, LA look for? The top searched job categories for Claims Unit Manager jobs in Baton Rouge, LA are:
Claims Unit Manager jobs near you

Divisional/Subsidiary Assistant Vice President - Claims

Summit

Baton Rouge, LA • On-site

$18 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Summit provides independent insurance agents and their clients with market-leading workers' comp insurance and elite customer service. We're growing and currently serve more than 7,000 independent agents and 31,000 policyholders across the South, Midwest, and Mid-Atlantic.
Our strength comes from a single-minded focus on workers' comp and a commitment to long-term customer relationships. Summit is who you turn to when you need a specialist who not only knows workers' comp but also gets to know your business and your priorities.
Our field team members are located in every state in which we operate.
Summit is a member of the Great American Insurance Group where our highest goal is for all employees to feel included, respected, and empowered to perform at their best.
  • Great American's culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in-office days are Tuesday-Thursday, with the fourth day determined by business needs.
  • This position will be located in our Baton Rouge, LA office.
  • Oversees activities within the Southwest regional Claims department.
  • Provides file guidance.
  • Advises reporting staff on claim files and extends settlement authority as necessary after reviewing files.
  • Reviews and determines coverage and / or liability.
  • Secures / analyzes necessary information (i.e., reports, policies, appraisals, releases, statements, records or other documents) in the investigation of claims.
  • Works toward the resolution of claims files, complaints and disputes and attends arbitrations, mediations, depositions or trials as necessary.
  • May affect settlements / reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.
  • Ensures that department or functional area meets policies and procedures. May provide input to establishing policies and procedures. Aligns business unit with business objectives.
  • Ensures that claims handling is conducted in compliance with applicable statutes, regulations and other legal requirements, and that all applicable company procedures and policies are followed.
  • Advises reporting staff on claim files and extends settlement authority as necessary after reviewing files.
  • May establish reserves and make recommendations or reports for Corporate Claims or senior management.
  • Provides tactical leadership and strategic direction to the regional claims operation.
  • Responsible for performance, development and coaching of staff (i.e., hiring, firing, performance management, salary increases, etc.).
  • Plans and ensures that the regional claims operation meets budget and performance targets.
  • Performs other duties as assigned.

#LI-Hybrid
Qualifications
  • Bachelor's Degree or equivalent experience.
  • 15 or more years of related experience, including 6 or more years of claims management experience.
  • Advanced/specialized knowledge within the claims discipline. Holds expert level capability in the claims field.

Company:
SCI Summit Consulting, LLC
Benefits:
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.
*Excludes seasonal employees and interns.

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