1

Claims Unit Manager Jobs in Puerto Rico (NOW HIRING)

Contract Manager

San Juan, PR

$87K - $116K/yr

Benefit from global and cross-business unit mobility, with development processes designed to ensure ... Manage and administer change orders, variations, and claims, ensuring proper documentation ...

... unit in support of sustained product demand and having redundancy for packaging operation. This ... Review contractor progress, invoices, claims, and change orders. * Enforce site safety standards ...

Benefit from global and cross-business unit mobility, with development processes designed to ensure ... and claims. * Coordinate closely with Construction, Engineering, Contract Management, and ...

You will manage the implementation of design management systems, processes and protocols to meet ... You will support the long term development of strategy for a function or Business Unit (BU ...

PR · On-site

Refer approved quotations to the Credit and Accounts Receivable unit to arrange payment. d. Create ... Manage warranty claims with suppliers including parts and services. Ensure compliance with division ...

This is a non-bargaining unit position.Qualifications: Please limit your resume to 2 pages. If more ... Qualification claims will be subject to verification. Salary: The salary range indicated in this ...

Claims Unit Manager information

What are Claims Unit Managers?

Claims Unit Managers are professionals who oversee a team of claims adjusters or examiners within an insurance company. They are responsible for managing daily operations, ensuring claims are processed accurately and efficiently, and maintaining compliance with company policies and legal regulations. Claims Unit Managers also handle escalated or complex cases, provide training and mentorship to staff, and monitor performance metrics to improve service quality. Their role is essential in ensuring fair and timely settlements for policyholders while minimizing risk for the company.

What jobs pay 500,000 a year in the US?

Claims Unit Managers in the insurance industry can earn close to or exceeding $500,000 annually with experience, bonuses, and leadership responsibilities. High-level executive roles such as Chief Claims Officer or other senior insurance executives also often reach or surpass this salary level, especially in large organizations. These roles typically require extensive industry knowledge, management skills, and relevant certifications.

What does a claims manager do?

A claims unit manager oversees the processing and settlement of insurance claims, ensuring accuracy and compliance with company policies. They coordinate with adjusters, review claim documentation, and may use claims management software to track progress and resolve issues efficiently.

What is the difference between Claims Unit Manager vs Claims Adjuster?

AspectClaims Unit ManagerClaims Adjuster
CredentialsRelevant certifications (e.g., CPCU, ARM), leadership experienceLicenses as required by state, insurance adjuster certifications
Work EnvironmentSupervisory role overseeing teams, administrative tasksField or office-based, evaluating claims and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentManagement, leadership, team oversightClaims evaluation, settlement, investigation

The Claims Unit Manager typically oversees a team of claims adjusters, focusing on management, strategy, and administrative duties. In contrast, a Claims Adjuster directly investigates and settles claims. Both roles require insurance knowledge and certifications, but the managerial position emphasizes leadership and team coordination, while the adjuster role centers on claim assessment and resolution.

How much do claims managers make in the US?

Claims managers in the US typically earn a median annual salary of around $80,000 to $100,000, depending on experience, location, and industry. Senior claims managers or those in specialized fields can earn higher salaries, often exceeding $120,000 annually. Compensation may also include bonuses and benefits related to management responsibilities and certifications.

What are the key skills and qualifications needed to thrive as a Claims Unit Manager, and why are they important?

To thrive as a Claims Unit Manager, you need expertise in claims processing, insurance regulations, team leadership, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management systems, data analysis tools, and, in some cases, certifications like AIC (Associate in Claims) are highly valued. Strong communication, problem-solving, and organizational skills help foster an effective team environment and ensure high service standards. These skills and qualities are crucial to efficiently managing claims operations, minimizing risk, and ensuring regulatory compliance.

What are some common challenges faced by Claims Unit Managers, and how can they effectively address them?

Claims Unit Managers often encounter challenges such as balancing workloads across their teams, ensuring compliance with ever-changing regulations, and maintaining high levels of customer satisfaction. To address these, it's important to implement efficient workflow systems, provide ongoing training for staff on regulatory updates, and foster a collaborative team environment. Regular communication with both team members and upper management is also key to identifying bottlenecks early and implementing solutions proactively.
What job categories do people searching Claims Unit Manager jobs in Puerto Rico look for? The top searched job categories for Claims Unit Manager jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Claims Unit Manager jobs? Cities in Puerto Rico with the most Claims Unit Manager job openings:
Infographic showing various Claims Unit Manager job openings in Puerto Rico as of June 2026, with employment types broken down into 100% Full Time. Highlights an 91% In-person, and 9% Remote job distribution.
Contract Manager

$87K - $116K/yr

Full-time

Posted 10 days ago


Job description

Join Ferrovial: Where Innovation Meets Opportunity

Are you ready to elevate your career with a global leader in infrastructure solving complex problems and generating a positive outcome on people's lives? At Ferrovial, we are not just a company; we are a community of innovators and trailblazers. Listed on three major stock markets: Nasdaq (US), Euronext Amsterdam (Netherlands) and IBEX 35 (Spain), we are also member of the Dow Jones Sustainability Index and FTSE4Good. We operate in more than 15 countries and have a workforce of over 24,000 professionals worldwide., including Highways, Airports, Construction, and Energy.

Ferrovial Construction is internationally recognized for its capacity to design and build civil engineering and construction projects, mainly in large transportation infrastructure. Its track-record to date includes more than 304 miles of tunnels, 11,930 miles of roads (including 2,485 miles of highways), 2920 miles of railroad lines (including 434 miles of high-speed railroads) and 16,994 miles of road maintenance and repair.

Why Ferrovial?

  • Global presence, local impact: Be part of a company that is shaping the future of infrastructure worldwide, with challenging roles and projects that make a real difference.
  • Collaborative excellence:Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued.
  • Inclusive Culture: Thrive in an innovative and respectful workplace that values every voice, celebrates what makes us unique and turns differences into innovation.
  • Career growth: Benefit from global and cross-business unit mobility, with development processes designed to ensure your professional growth.
  • Compelling benefits and employee wellbeing: Enjoy a comprehensive benefits package that rewards your hard work and dedication and take advantage of initiatives designed to support your physical and psychological health.
  • Productivity tools: Utilize cutting-edge tools like Microsoft Copilot to enhance your productivity and efficiency.
Job Description:
  • Position Summary

    The Contract Manager will be responsible for the administration, management, and oversight of all contractual and commercial aspects for a major Flood Risk Control project in San Juan, Puerto Rico, delivered for the United States Army Corps of Engineers (USACE). The project includes deepening and widening an existing river channel and constructing two riverbank retaining systems composed of tangent drilled shafts reaching depths of approximately 100 feet.

    This role ensures that all contractual matters are managed in full compliance with the contract requirements, USACE regulations, and applicable federal standards, while protecting the company's commercial interests. The Contract Manager will lead contract administration processes, manage change orders and claims, and act as a key interface between project teams, subcontractors, and the Client.

    Key Responsibilities

  • Lead all contract administration activities from project award through closeout, ensuring compliance with USACE and contractual requirements.
  • Review, interpret, and manage contract documents, including specifications, drawings, general conditions, and amendments.
  • Manage and administer change orders, variations, and claims, ensuring proper documentation, entitlement, and timely submission.
  • Identify, evaluate, and mitigate contractual and commercial risks throughout the project lifecycle.
  • Prepare and manage contractual correspondence, including notices, responses, and formal communications with the Client (USACE).
  • Support the Project Director and Construction Manager in commercial strategy and contract compliance.
  • Coordinate with Project Controls to assess cost impacts, delays, and schedule-related claims.
  • Oversee subcontract administration, including negotiation, compliance, flow-down requirements, and performance monitoring.
  • Support dispute resolution processes, including the preparation of claims, defenses, and supporting documentation.
  • Participate in coordination meetings with USACE representatives, legal advisors, and internal stakeholders.
  • Collaborate closely with Construction, Engineering, Safety, Quality, Environmental, and Finance teams to ensure alignment between field execution and contract requirements.
  • Contribute to monthly reporting, including commercial status, risks, claims, and forecasted impacts.
  • Requirements

  • Bachelor's degree in Civil Engineering, Construction Management, Law, or related field.
  • Minimum 8-12 years of experience in contract management on heavy civil or infrastructure construction projects.
  • Proven experience managing complex contracts, claims, and change orders on large-scale projects.
  • Strong knowledge of USACE contracts, FAR (Federal Acquisition Regulation), or similar federal frameworks is highly preferred.
  • Solid understanding of construction sequencing, cost control, and schedule impacts.
  • Experience managing subcontracts and supplier agreements.
  • Excellent communication skills with clients, subcontractors, and internal stakeholders.
  • Experience working on USACE and/or NAVFAC projects is highly valued.
  • High level of English (written and spoken) required.

Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here!

Ferrovial is an equal opportunity employer. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a "Protected Class"), or any other protected class in accordance with applicable laws.

#WeAreFerrovial