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Claims Team Manager Jobs (NOW HIRING)

Uber Technologies, Inc.

Claims Team Lead

Phoenix, AZ

Lead and manage a team of Claims Advocates, driving performance and operational excellence within the US & Canada Claims operation. * Ensure high-quality claims management and exceptional customer ...

PacificSource

Manage claims production and quality that meets or exceeds company standards. Resolve claims adjudication issues. Responsible for hiring, training, coaching, counseling, and evaluating team member ...

Verida, Inc.

Claims Team Lead

Villa Rica, GA · On-site

Claims Team Lead The Claims Team Lead is responsible for the reconciliation of the provider ... Relays instructions, messages and other information as requested from the management team.

Bitco Corporation

Claims Manager

West Des Moines, IA

Join the OR BITCO team and be part of a workplace built on collaboration, open communication, and a ... As a Claims Manager, you will lead the day-to-day operations of the claims team within the assigned ...

PacificSource

Claims Team Leader

Oregon, WI · On-site

Manage claims production and quality that meets or exceeds company standards. Resolve claims adjudication issues. Responsible for hiring, training, coaching, counseling, and evaluating team member ...

HealthEdge

Claims Team Lead II

UST HealthProof is looking for Claims Team Lead, reporting to the Claims Manager. The Claims Team Lead is responsible for a team of typically 12-15 claims examiners, adjusters, extensive interaction ...

HealthEdge

Claims Team Lead II

UST HealthProof is looking for Claims Team Lead, reporting to the Claims Manager. The Claims Team Lead is responsible for a team of typically 12-15 claims examiners, adjusters, extensive interaction ...

Sedgwick Claims Management Services Ltd

... Claims Team Lead, Auto | Remote PRIMARY PURPOSE OF THE ROLE: To supervise the operation of multiple ... Identifies and advises management of trends, problems, and issues as well as recommended course of ...

HealthEdge

Claims Team Lead II

UST HealthProof is looking for Claims Team Lead, reporting to the Claims Manager. The Claims Team Lead is responsible for a team of typically 12-15 claims examiners, adjusters, extensive interaction ...

Damco Spain SL

Claims Team Lead, LTL

Charlotte, NC · On-site

$61K - $70K/yr

The Claims Team Lead role is intended for an experienced claims professional who can independently manage core claims work while also supporting the day-to-day coordination, coaching, and operational ...

BrandSafway

Workers Compensation Claims Manager

Atlanta, GA · On-site

$105K - $125K/yr

Come join our growing team! Manager, Workers' Compensation Claims About the Role We are seeking an experienced Workers' Compensation Claims Manager to lead and elevate our claims program. This role ...

HealthEdge Software, Inc.

UST HealthProof is looking for Claims Team Lead, reporting to the Claims Manager. The Claims Team Lead is responsible for a team of typically 12-15 claims examiners, adjusters, extensive interaction ...

Damco Spain SL

$61K - $70K/yr

The Claims Team Lead role is intended for an experienced claims professional who can independently manage core claims work while also supporting the day-to-day coordination, coaching, and operational ...

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Claims Team Manager information

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$35K

$87.9K

$139K

How much do claims team manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for claims team manager in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What does a claims team manager do?

A Claims Team Manager oversees a team of claims adjusters or examiners, ensuring that insurance claims are processed efficiently and accurately. They are responsible for supervising staff, monitoring performance, providing training, and resolving complex or escalated claims issues. Additionally, they work to improve processes, maintain compliance with regulations, and ensure customer satisfaction throughout the claims handling process.

What are the key skills and qualifications needed to thrive as a claims team manager?

To thrive as a Claims Team Manager, you need expertise in claims processing, insurance policies, and team leadership, typically supported by a bachelor's degree and relevant industry experience. Familiarity with claims management software, compliance systems, and sometimes certifications like AIC (Associate in Claims) is highly valuable. Exceptional communication, conflict resolution, and organizational skills help you lead teams effectively and resolve escalated issues. These competencies are crucial for ensuring efficient claims handling, compliance with regulations, and maintaining high levels of customer satisfaction.

How does a claims team manager typically support team members in handling complex or escalated claims?

As a Claims Team Manager, you'll regularly provide guidance and support to team members when they encounter complex or escalated claims. This often involves reviewing claim files, facilitating discussions to identify solutions, and offering expertise on best practices or regulatory requirements. You'll also collaborate with other departments, such as legal or compliance, to ensure accurate resolution. By fostering an environment of continuous learning and open communication, you help your team develop their problem-solving skills and maintain high standards of customer service.

What is the difference between Claims Team Manager vs Claims Adjuster?

AspectClaims Team ManagerClaims Adjuster
CredentialsRelevant certifications (e.g., CPCU, ARM), experience in claims processingLicenses (e.g., state-specific adjuster licenses), certifications often preferred
Work EnvironmentSupervisory role overseeing claims staff, administrative tasksField or desk-based, evaluating claims, investigating damages
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentManagement, leadership, team oversightClaims evaluation, investigation, settlement

The Claims Team Manager focuses on supervising and coordinating claims staff, ensuring efficient claims processing and team performance. In contrast, Claims Adjusters handle the direct investigation and evaluation of individual claims. Both roles require relevant certifications and industry experience, but their responsibilities differ in scope and focus.

What cities are hiring for Claims Team Manager jobs?

Cities with the most Claims Team Manager job openings:

What states have the most Claims Team Manager jobs?

States with the most job openings for Claims Team Manager jobs include:

What are popular job titles related to Claims Team Manager jobs?

For Claims Team Manager jobs, the most frequently searched job titles are:

Infographic showing various Claims Team Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $87,861 per year, or $42.2 per hour.

Claims Team Lead

Phoenix, AZ

Uber Technologies, Inc.
Ground Public Transportation • 10K+ employees
Learn more about Uber Technologies, Inc.external

Full-time

Retirement

Posted 12 days ago

Uber rating

6.8

Company rating: 6.8 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

Job description

 

About the role and team 

Are you a seasoned professional looking to take the next step in your leadership career within a dynamic and impactful environment? We have an exciting opportunity to lead a team within our US & Canada Claims operation, with a primary focus on supporting our weekend overnight operations. In this fast-paced environment, you'll lead and develop a high-performing team, navigate complex challenges, drive process improvements, and help ensure we continue delivering exceptional claims support around the clock.

As a Claims Team Lead, you'll play an important role in providing leadership and operational support during critical overnight and weekend hours. You'll leverage your experience to coach and develop team members, drive operational excellence, identify opportunities for improvement, and ensure the team is equipped to deliver high-quality outcomes for our customers.

This is a great opportunity for someone who thrives in an operational environment, enjoys developing others, and is comfortable leading during non-traditional business hours. Candidates should have flexibility and availability to work an overnight schedule that includes weekends. Additional details regarding the specific schedule and shift expectations will be discussed during the interview process.

You will collaborate closely with our Claims Leadership team based in Phoenix, Arizona. This hybrid role requires 60% onsite attendance at our Phoenix office, providing opportunities for in-person collaboration while maintaining flexibility for remote work.

 What the Candidate Will Do

  • Lead and manage a team of Claims Advocates, driving performance and operational excellence within the US & Canada Claims operation.
  • Ensure high-quality claims management and exceptional customer service through day-to-day oversight and leadership.
  • Align the team with organizational goals, ensuring strategic initiatives are executed effectively.
  • Provide performance feedback, manage development plans, and collaborate with HR to address performance gaps and foster professional growth.
  • Identify opportunities for team development and leverage individual strengths to build a high-performing team.
  • Partner with cross-functional teams to influence key metrics and continuously improve claims processes.
  • Serve as a technical functional expert for direct reports and responsible for real time support.

Basic Qualifications

  • Bachelor's Degree or equivalent professional working experience.
  • 2+ years of front-line leadership experience in a result-driven environment
  • Willingness to work holidays, weekends, and/or mid-shift and overnights
Preferred Qualifications
  • 2+ years of experience in claims adjusting.
  • 6+ months of experience on the First Notice of Loss (FNOL) team at Uber
  • 1 year of experience handling sensitive or safety-related user issues within Uber.
  • Strong understanding of claims policies and procedures, with the ability to apply them effectively.
  • Advanced written and verbal communication skills with a high degree of adaptability to evolving business needs.
  • Proficient in managing multiple tasks across various technology platforms.
  • Experience working with Google Suite (Sheets, Docs, Slides, Forms) and excellent communication skills.
  • Experience or familiarity with project management

Ready to Ride?


This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.


You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.


Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.


Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

For Phoenix, AZ-based roles: The base salary range for this role is USD $86,500 per year - USD $96,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

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