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Claims Department Manager Jobs (NOW HIRING)

Claims Manager

Montvale, NJ · On-site

$80K - $95K/yr

Oversee all daily functions of the Claims Department Liaise between Upper Management and Claims Department Essential Duties and Responsibilities: * Strive to provide excellent customer service to our ...

Oversee all daily functions of the Claims Department Liaise between Upper Management and Claims Department Essential Duties and Responsibilities: * Strive to provide excellent customer service to our ...

Claims Manager

Montvale, NJ · On-site

$80K - $95K/yr

Oversee all daily functions of the Claims Department Liaise between Upper Management and Claims Department Essential Duties and Responsibilities: * Strive to provide excellent customer service to our ...

Claims Manager

Arlington, TX · On-site

$175K - $225K/yr

VP Litigated Commercial Claims Department - Arlington, TX Insurance Claims Manager VP Vice President AVP Director Property & Casualty Commercial Lines Litigation _ . Step into an executive role ...

Claims Manager

Fort Myers, FL · On-site

$175K - $225K/yr

VP Litigated Commercial Claims Department - Warren, MI Insurance Claims Manager VP Vice President AVP Director Property & Casualty Commercial Lines Litigation _ . Step into an executive role ...

Claims Manager

Johns Creek, GA · On-site

$175K - $225K/yr

VP Litigated Commercial Claims Department - Alpharetta, GA Insurance Claims Manager VP Vice President AVP Director Property & Casualty Commercial Lines Litigation _ . Step into an executive role ...

Claims Manager

Hoffman Estates, IL · On-site

$175K - $225K/yr

VP Litigated Commercial Claims Department - Hoffman Estates, IL Insurance Claims Manager VP Vice President AVP Director Property & Casualty Commercial Lines Litigation _ . Step into an executive role ...

Insurance Claims Manager

Gastonia, NC · On-site

$175K - $225K/yr

VP Litigated Commercial Claims Department - Gastonia, NC Insurance Claims Manager VP Vice President AVP Director Property & Casualty Commercial Lines Litigation _ . Step into an executive role ...

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Claims Department Manager information

See salary details

$35K

$87.9K

$139K

How much do claims department manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for claims department manager in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What does a claims department manager do?

A Claims Department Manager oversees the operations of the claims department within an insurance company or similar organization. They are responsible for managing a team of claims adjusters and examiners, ensuring claims are processed efficiently and accurately, and maintaining compliance with company policies and regulations. The manager also handles escalated claims, works to improve processes, and ensures customer satisfaction throughout the claims process. Additionally, they may be involved in training staff, setting departmental goals, and analyzing claim trends to enhance performance.

What are the key skills and qualifications needed to thrive as a claims department manager?

To thrive as a Claims Department Manager, you need strong expertise in insurance claims processes, leadership abilities, and a relevant bachelor’s degree or higher. Familiarity with claims management software, regulatory compliance systems, and industry certifications such as AIC or CPCU is often required. Exceptional organizational, problem-solving, and interpersonal skills help you lead teams and resolve complex cases efficiently. These competencies ensure effective oversight, regulatory adherence, and high-quality service within the claims department.

What are some common challenges faced by claims department managers, and how can they be addressed?

Claims Department Managers often face challenges such as managing high claim volumes, ensuring regulatory compliance, and maintaining team productivity under pressure. Balancing the need for swift claim resolution with accuracy and fairness is crucial. Successful managers use clear communication, ongoing staff training, and effective workflow management tools to address these challenges while fostering a collaborative and supportive team environment.

What is the difference between Claims Department Manager vs Claims Adjuster?

AspectClaims Department ManagerClaims Adjuster
Required CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU, AIC), and management experienceUsually requires a high school diploma or bachelor’s degree, with certifications like AIC or CPCU preferred
Work EnvironmentOversees teams in office or claims centers, manages policies and proceduresWorks directly with claimants, investigates claims, and assesses damages
Employer & Industry UsageCommonly found in insurance companies managing claims departmentsEmployed by insurance companies, adjusting claims for auto, health, or property insurance

The Claims Department Manager oversees the entire claims team and processes, focusing on management and strategy, while the Claims Adjuster handles individual claims, assessing damages and determining payouts. Both roles are essential in the insurance industry but differ in scope and responsibilities.

How much do claims department managers make in the US?

Claims department managers in the US typically earn a median annual salary of around $80,000 to $120,000, depending on experience, location, and the size of the organization. They often oversee claims processing teams, require knowledge of insurance policies, and may hold certifications such as CPCU or ARM.

What cities are hiring for Claims Department Manager jobs?

Cities with the most Claims Department Manager job openings:

Who are the top companies hiring for Claims Department Manager jobs?

The top employers for Claims Department Manager jobs are:

What states have the most Claims Department Manager jobs?

States with the most job openings for Claims Department Manager jobs include:

What are popular job titles related to Claims Department Manager jobs?

For Claims Department Manager jobs, the most frequently searched job titles are:

Infographic showing various Claims Department Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $87,861 per year, or $42.2 per hour.

Claims Manager

Los Angeles, CA • On-site

AIDS Healthcare Foundation
Health Care and Social Assistance • 1 - 5K employees

Full-time

Re-posted 9 days ago


Key responsibilities

  • Oversee the daily operations of the claims processing unit, ensuring timely and accurate adjudication of claims.

  • Manage, coach, and develop a team of claims examiners and support staff, monitoring performance and fostering a culture of accountability and continuous improvement.

  • Monitor and manage claim denials, rework, and appeals/disputes processes, ensuring compliance with regulatory requirements.


AIDS Healthcare Foundation rating

8.0

Company rating: 8.0 out of 10

Based on 29 frontline employees who took The Breakroom Quiz


Job description

The Claims Department Manager is responsible for overseeing the day-to-day operations of the health plan's claims processing unit. This role ensures timely and accurate adjudication of claims, manages a team of claims examiners and support staff, and maintains compliance with regulatory and contractual obligations. The manager will also lead initiatives to improve operational efficiency, manage claim denials and appeals, and collaborate with internal departments and external providers to resolve complex issues.
The Claims Department Manager enhances the reputation of AHF by meeting key respobsibities as assigned by department management.
You will be a passionate advocate for our top initiatives.
To be successful as the Claims Department Manager , it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF, we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees.
AHF has a collaborative organizational structure where staff are accountable to multiple leaders.
The Claims Department Manager will work as a part of a close-knit team to description
Key Responsibilities:• Team Leadership & Supervision• Manage, coach, and develop a team of claims examiners and department support associates. Monitor performance metrics and conduct regular performance evaluations. Foster a culture of accountability, collaboration, and continuous improvement.• Ensure timely and accurate processing of provider claims in accordance with plan policies and regulatory requirements Oversee daily inventory management to ensure workloads are balanced and service levels are met. Monitor and manage claim denials, rework, and appeals/disputes processes. Ensure compliance with all regulatory requirements.• Quality Assurance & Auditing• Implement and oversee internal audits to ensure claims accuracy and identify trends or training needs. Collaborate with the Quality and Compliance teams to address audit findings and implement corrective actions.• System & Process Management• Partner with IT and vendors to ensure claims system functionality, updates, and issue resolution. Identify and implement process improvements to enhance efficiency and reduce errors.• Provider & Stakeholder Relations• Serve as a liaison with providers to resolve claim disputes and ensure timely communication. Collaborate with Provider Relations, Member Services and UM/Medical Management to address cross-functional issues.• Reporting & Analytics• Generate and analyze operational reports to track productivity, turnaround times, and denial trends. Present findings and recommendations to leadership for strategic planning.• Other Duties• Perform other related duties and special projects as assigned to support departmental and organizational goals. Qualifications: 3-5 years of Claims Management experience preferred.
AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!
Does the idea of doing something that really makes a difference in people's lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?
If so, AIDS Healthcare Foundation is the place for you!
Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.
AHF's core values are:
  • Patient-Centered
  • Value Employees
  • Respect for Diversity
  • Nimble
  • Fight for What's Right

Please review our Advocacy page for the latest news on how AHF is Fighting for What's Right! Advocacy News.
Benefits at AHF
AHF offers comprehensive benefits to help our employees do and be their very best! These benefits are intended to enhance employee physical, financial, spiritual and professional health.

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