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Claims Team Manager Jobs (NOW HIRING)

CRC Group

... claims team, ensuring adherence to company guidelines, industry regulations, and service standards. This role manages Construction Defect claims, provides technical expertise, develops staff ...

200 CRC Insurance Svcs LLC

NY · On-site

The Claims Senior Supervisor oversees the daily operations of a claims team, ensuring adherence to company guidelines, industry regulations, and service standards. This role manages Construction ...

Reserv

Claims Team Lead

This role will balance management responsibilities and individual contributor responsibilities when ... Align team with client and customer expectations of the claims process * Serve as a resource for ...

Reserv, Inc.

Claims Team Lead

This role will balance management responsibilities and individual contributor responsibilities when ... Align team with client and customer expectations of the claims process * Serve as a resource for ...

Uber Technologies, Inc.

Claims Team Lead

Chicago, IL · On-site

Lead and manage a team of Claims Advocates, driving performance and operational excellence within the US & Canada Claims operation. * Ensure high-quality claims management and exceptional customer ...

MLabs

WI · On-site

$80K - $120K/yr

Manage daily workflow allocation, file assignment, and overall team capacity. * Conduct regular claims quality reviews and provide technical coaching to optimize team output. * Maintain complete ...

Steadily

Claims Team Lead

Overland Park, KS · On-site

$125K/yr

Claims Team Lead Steadily is hiring a Claims Team Lead who is the very best at what they do. You'll ... In this role, you will manage claims settlement authority requests, conduct file reviews, and serve ...

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All JobsFinance And Insurance JobsInsurance JobsInsurance Claims Specialist JobsClaims Team Manager Jobs

Claims Team Manager information

See salary details

$35K

$87.9K

$139K

How much do claims team manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for claims team manager in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What does a claims team manager do?

A Claims Team Manager oversees a team of claims adjusters or examiners, ensuring that insurance claims are processed efficiently and accurately. They are responsible for supervising staff, monitoring performance, providing training, and resolving complex or escalated claims issues. Additionally, they work to improve processes, maintain compliance with regulations, and ensure customer satisfaction throughout the claims handling process.

What are the key skills and qualifications needed to thrive as a claims team manager?

To thrive as a Claims Team Manager, you need expertise in claims processing, insurance policies, and team leadership, typically supported by a bachelor's degree and relevant industry experience. Familiarity with claims management software, compliance systems, and sometimes certifications like AIC (Associate in Claims) is highly valuable. Exceptional communication, conflict resolution, and organizational skills help you lead teams effectively and resolve escalated issues. These competencies are crucial for ensuring efficient claims handling, compliance with regulations, and maintaining high levels of customer satisfaction.

How does a claims team manager typically support team members in handling complex or escalated claims?

As a Claims Team Manager, you'll regularly provide guidance and support to team members when they encounter complex or escalated claims. This often involves reviewing claim files, facilitating discussions to identify solutions, and offering expertise on best practices or regulatory requirements. You'll also collaborate with other departments, such as legal or compliance, to ensure accurate resolution. By fostering an environment of continuous learning and open communication, you help your team develop their problem-solving skills and maintain high standards of customer service.

What is the difference between Claims Team Manager vs Claims Adjuster?

AspectClaims Team ManagerClaims Adjuster
CredentialsRelevant certifications (e.g., CPCU, ARM), experience in claims processingLicenses (e.g., state-specific adjuster licenses), certifications often preferred
Work EnvironmentSupervisory role overseeing claims staff, administrative tasksField or desk-based, evaluating claims, investigating damages
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentManagement, leadership, team oversightClaims evaluation, investigation, settlement

The Claims Team Manager focuses on supervising and coordinating claims staff, ensuring efficient claims processing and team performance. In contrast, Claims Adjusters handle the direct investigation and evaluation of individual claims. Both roles require relevant certifications and industry experience, but their responsibilities differ in scope and focus.

What cities are hiring for Claims Team Manager jobs?

Cities with the most Claims Team Manager job openings:

What states have the most Claims Team Manager jobs?

States with the most job openings for Claims Team Manager jobs include:

What are popular job titles related to Claims Team Manager jobs?

For Claims Team Manager jobs, the most frequently searched job titles are:

Infographic showing various Claims Team Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $87,861 per year, or $42.2 per hour.

Claims Team Manager - Auto

Coppell, TX

ACSC Management Services Inc
See more jobs at ACSC Management Services Incexternal

$92K - $123K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

Claims Team Manager - Auto

This is an Onsite Position in Coppell, TX office location.

Job Summary
This management position serves as an instrumental component of the day to day activities within the claims unit. Primary functions include coordinating, directing, and overseeing claims activities of a team(s). Key accountabilities include leadership, support, and coaching to ensure compliance of regulatory and statutory requirements, and technical and customer service Best Practices.
Job Duties

  • Review claim files regularly for quality. Track and monitor all statistical measures and behavioral indicators to evaluate Claims Reps performance (e.g. file review, audits, reports and complaints).

  • Coach and counsel employees on performance in a responsive and timely manner.

  • Resolve a variety of customer service issues through communication and interaction. Implement effective ways (internal/external) to monitor and evaluate customer concerns, issues, satisfaction, and anticipate customer needs.

  • Manage employee recruitment and development effectively. Identify and implement staff development and training needs to support an effective succession plan.

  • Lead meetings in collaboration with unit management to communicate goals with direct reports and reinforce/monitor behavior that furthers technical and customer service performance expectations.

  • Maintain knowledge of current industry developments and best practices.

  • Participate in committees and projects that will support the organization's goals and objectives.


Qualifications

  • Bachelors Equivalent combination of education and experience Preferred

  • 4-6 years Automotive Claims handling Required

  • 1-3 years Supervisory Preferred

  • Advanced organizational, planning and delegation skills critical.

  • Advanced oral and written communication skills necessary.

  • Advanced interpersonal skills essential.

  • Ability to effectively lead change required.

  • Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required

  • Chartered Property Casualty Underwriter - Insurance Institute of America Preferred


Travel Requirements

  • Occasional travel to off-site business meetings or conferences. (5% proficiency)

#LI-SM1

The starting pay range for this position is:

$92,600.00 - $123,600.00

Additionally, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

Remarkable benefits:
•    Health coverage for medical, dental, vision

•    401(K) saving plans with company match AND Pension    

•    Tuition assistance

•    Floating holidays and PTO for community volunteer programs

•    Paid parental leave

•    Wellness programs

•    Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

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