Claims Risk Manager Jobs in Portland, OR (NOW HIRING)

Salary: $122,301.12 - $156,091.17 Annually
Location : Metro Regional Center, OR
Job Type: Full Time
Remote Employment: Flexible/Hybrid
Job Number: 2026-1410-COO-RM
Department: Council/COO/GAPD
Opening Date: 06/25/2026
Closing Date: Continuous
Position Summary
This recruitment will remain open on a continuous basis. The first review of applications will begin on July 30. Interested candidates are encouraged to submit an application.
Hello, we're Metro! Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today, and tomorrow.
Join Metro's Office of Risk, Readiness, & Resilience (R3) as a Risk Manager and play a central role in in strengthening how Metro identifies, evaluates, manages, and responds to risk across the organization. In this position, you'll have the opportunity to lead a high-impact, agency-wide program, focused on enterprise risk management, insurance and claims administration, occupational health and safety oversight, and risk-informed decision-making.
Working across departments and with external partners, the Risk Manager helps strengthen risk management practices, improve consistency, and support informed decision-making across the organization. Success in this role requires building strong relationships with departments, facilities, and operational staff to understand risks, support problem-solving, and advance a more coordinated and mature approach to risk management across Metro. This role combines program leadership, strategic planning, consultation, and staff supervision to support organizational resilience and continuous improvement.
As the Risk Manager you will:

• Lead Metro's risk management program, including enterprise risk management, insurance and claims administration, and occupational health and safety oversight.
• Manage program budgets, contracts, work plans, and operational priorities.
• Supervise risk management staff and provide coaching, direction, and performance management.
• Build partnerships with departments, facilities, and operational staff to improve risk awareness, support problem-solving, strengthen risk management practices, and advance organizational resilience.
• Oversee insurance, claims, and risk financing activities in coordination with insurers, brokers, legal counsel, and departments.
• Provide consultation, guidance, and support to departments on risk identification, mitigation, insurance, and loss prevention strategies.
• Develop and implement risk management policies, standards, and continuous improvement initiatives.
• Coordinate enterprise risk management activities and help develop Metro's enterprise approach to identifying, assessing, and managing risk.
• Lead risk assessments, incident trend analysis, and loss prevention initiatives.

Attributes for success:

• Knowledge of risk management practices, including enterprise risk management, occupational health and safety, insurance, claims administration, and compliance.
• Ability to build strong working relationships and collaborate effectively, using a people-focused and service-oriented approach.
• Skill in turning big-picture strategies into practical actions that can be implemented in real situations.
• Experience leading, supervising, or supporting staff and teams, including coaching and helping others grow in their roles.
• Ability to handle multiple priorities and work with different stakeholders, staying flexible and effective in complex situations.
• Good judgment and decision-making skills, especially when information is limited or situations are changing quickly.
• Ability to lead through influence, collaboration, and consultation
• Maintains confidentiality and handles sensitive information with professionalism

DIVERSITY AND INCLUSION
At Metro, we strive to cultivate diversity, advance equity, and practice inclusion in all of its work. This means attracting and empowering a workforce that is inclusive of a broad range of human qualities. Workplace diversity is both a moral imperative and a business strength, essential to providing quality support and services to our region. Metro's goal is to hire, develop and retain highly skilled and talented individuals across all departments and programs who best reflect the diversity of our community.
TO QUALIFY
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific in your application materials on how your background is relevant.
Minimum qualifications

• Bachelor's degree in the assigned program area or related field (examples could be Risk Management, Public Administration, Organizational Leadership)
• Three (3) years leading or supervising people, and
• Two (2) years project management experience in a similar role or area of responsibility, or
• Any combination of education, professional, volunteer and lived experience that provides the necessary knowledge, skills, and abilities to perform the classification duties and responsibilities.

Required:

• Be able to successfully complete a background check at time of hire.

Work Environment and schedule:

• This position will be required to work primarily on-site/in- person.
• Regular hours are Monday - Friday, with occasional evening, weekend, or holidays, as needs arise.
• While eligible for hybrid telework, successful performance in this role requires regular on-site engagement across Metro facilities and operations to build relationships, understand operational risks, and support effective risk management practices. Limited telework will be available and will be scheduled in in accordance with business needs.

If this statement is true for you, then you may be ineligible to apply
If you were terminated for cause during any employment with Metro, or resigned in lieu of termination, you may be ineligible for rehire for a minimum of 3 years.
Hybrid Telework
This position is designated as "hybrid telework." You will be required to work onsite and at times have the option to work away from your assigned work location. The specific schedule and balance of onsite and telework will be discussed with the hiring manager at the time of offer. Employees must reside in Oregon or Washington to work at Metro. Please note, the designation of hybrid telework may be subject to change at a future time.
Like to have qualifications
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider them when identifying the most qualified candidates. Your transferable skills are any skills you have gained through education, work experience, including the military, or life experience that are relevant for this position.

• Experience working in local, regional, state, or federal government
• Professional certifications related to risk management

SCREENING AND EVALUATION
The application packet: The application packet consists of the following required documents. Please ensure that you upload these documents in your online application. Make sure your application is complete, missing any part of these items could result in an incomplete application and will not be moved forward in the recruitment.

• A complete online application
• Responses to supplemental questions

The selection process: We expect to evaluate candidates for this recruitment as follows. The selection process is subject to change.

• Initial review of minimum qualifications
• In-depth evaluation of application materials to identify the most qualified candidates
• Consideration of top candidates/interviews
• Testing/assessments (if applicable)
• Reference check
• Background for finalist candidate

COMPENSATION, BENEFITS AND REPRESENTATON
The full-salary range for this position is step 1: $122,301.12 to step 6: $156,091.17 annually. However, unless a candidate's qualifications justify, based on the requirements and Metro's internal equity review process, the appointment will likely be made between step 1: $122,301.12 to the equity range step 3: $134,836.99 annually.
This position is not eligible for overtime and is not represented by a union. It is classified as Manager I.
Classification descriptions are typically written broadly and do not include the specific duties and responsibilities of the positions.
Questions?
Recruiter: Megan Warneke
Email: megan.warneke@oregonmetro.gov
Additional Information
Equal employment opportunity
All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity and expression, sexual orientation, disability for which a reasonable accommodation can be made, or any other status protected by law.
Non-discrimination in hiring decisions
Metro is committed to equal employment opportunity and complies with all applicable federal, state, and local civil rights laws. Metro employment decisions - including recruitment, screening, interviewing, selection, promotion, compensation, and separation - must not discriminate based on race, color, national origin, ethnicity, religion, sex, sexual orientation, gender identity, disability, age, veteran status, or any other protected class.
Veterans' preference
Under Oregon Law, qualified veterans may be eligible for veterans' preference when applying for Metro positions. If you are a veteran and would like to be considered for a veterans' preference for this job, please provide qualifying documents as instructed during the application process.
Hybrid Telework
Positions designated as "hybrid telework," meaning you will have the option to work away from the office, although there may be times that coming into the office will be required. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; Metro cannot support ongoing telework from other locations.
Pay equity at Metro
No matter who you are or where you work at Metro, you deserve to be paid fairly for the work you do.Every worker must get equal pay for equal work regardless of your gender, race, age, or other protected characteristics. has established processes and conducts routine pay equity reviews as part of the hiring process to ensure compliance with the 2017 Oregon Pay Equity Act.
Online applications
Metro accepts job applications online. If you need assistance or accommodation with your application, or access to a computer, please contact the recruiter outlined in the job announcement in advance to request assistance.
How to Apply
For tips on how to apply and more information on what the application process looks like, visit Metro's page.
Government Jobs
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Metro
Led by an elected council, this unique government gives all residents of greater Portland a voice in shaping the future and provides parks, venues, services, and tools at a regional scale. We find solutions for our area's garbage and recycling that protect clean air and water; help plan land use and development to provide jobs and safe transportation; manage local venues that provide a connection to arts and culture and help keep the economy growing; protect 17,000 acres of parks and natural areas, and run the Oregon Zoo, to keep nature close to home.
As part of the Metro family, you play a vital role in serving the people of the greater Portland region.
Family members, including eligible spouses, domestic partners, and children, are covered under most of our benefits programs. Benefits vary depending on position and full-time, part-time, and variable hour status.
This is a budgeted, regular status position with a full-time schedule. The position is eligible for these benefits:

• Medical, dental and vision health insurance
• Paid sick leave
• Paid vacation, holiday, and other leave
• Paid parental leave
• Full contribution to Oregon PERS retirement
• No-cost TriMet Hop Pass
• Employee Assistance Program
• Training opportunities
• Flexible schedules depending on position and department
• Hybrid/Telework living in Oregon /Washington depending on position and department

Metro also offers a variety of perks for all employees, including free admission to the Oregon Zoo (including ZooLights!), Oxbow and Blue Lake Regional Parks, membership discount at Lloyd Athletic Club, credit union eligibility and more. Employees also receive access to financial wellness and legal consultation services, as well as first-time home buying and ownership counseling.
Some positions are represented by a union and have additional benefits.
01
What is your highest level of education?

• Some high school (or less)
• High school diploma or GED
• Some college
• Associate degree
• Bachelor's degree
• Master's degree
• Doctorate degree

02
How many total years of professional experience do you have in risk management, insurance and claims administration, and occupational health and safety oversight? Make sure this is reflected in the Work Experience section of your application.

• No experience
• 1 year or less of related experience
• 1 year but n