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Claims Risk Manager Jobs in Phoenix, AZ (NOW HIRING)

POSITION OVERVIEW The Risk Manager is responsible for building, standardizing, and leading the ... Claims Management & TPA Oversight * Hands-on management of multi-state workers' compensation claims ...

POSITION OVERVIEW The Risk Manager is responsible for building, standardizing, and leading the ... Claims Management & TPA Oversight * Hands-on management of multi-state workers' compensation claims ...

New

Risk Claims Manager

Phoenix, AZ · Remote

$85K - $95K/yr

Risk Claims Manager Department: Compliance Job Status: Exempt Compensation: Direct Reports: Yes COMPANY OVERVIEW CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to ...

Risk Management Specialist

Phoenix, AZ · On-site

$29.96 - $44.94/hr

Reporting to the Chief Legal Officer and the Legal Operations Manager, the Risk Management Specialist processes all general liability and property damage claims and assists with the development of ...

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Claims Risk Manager information

See Phoenix, AZ salary details

$34.8K

$87.2K

$138K

How much do claims risk manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for claims risk manager in Phoenix, AZ is $87,238.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,500.00 and $104,300.00 per year, depending on experience, location, and employer.

How does a claims risk manager typically collaborate with other departments to minimize organizational risk?

A Claims Risk Manager works closely with departments such as underwriting, legal, compliance, and operations to identify potential risk exposures and implement effective mitigation strategies. They often participate in cross-functional meetings to review claims trends, share insights, and develop risk management policies. This collaborative approach ensures that the organization proactively addresses risks, maintains regulatory compliance, and continually improves claims processes for better outcomes.

What is the difference between Claims Risk Manager vs Claims Adjuster?

AspectClaims Risk ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree in risk management, insurance, or related field; certifications like CPCU or ARM are commonRequires a high school diploma or bachelor’s degree; insurance licenses may be needed depending on state
Work EnvironmentOffice-based, strategic planning, risk assessment, policy developmentField or office-based, investigating claims, assessing damages, negotiating settlements
Industry UsageUsed across insurance companies, risk management firms, and large corporationsPrimarily in insurance companies, adjusting claims for auto, property, or health insurance

The Claims Risk Manager focuses on identifying and mitigating risks related to claims, developing policies, and overseeing risk strategies. In contrast, a Claims Adjuster handles the day-to-day investigation and settlement of individual claims. Both roles are essential in the insurance industry but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a claims risk manager?

To thrive as a Claims Risk Manager, you need expertise in insurance claims processes, risk assessment, and regulatory compliance, typically backed by a bachelor’s degree in a relevant field and experience in claims management. Familiarity with claims management systems, risk modeling software, and certifications such as CPCU (Chartered Property Casualty Underwriter) or ARM (Associate in Risk Management) are often required. Strong analytical thinking, attention to detail, and effective communication skills help you investigate claims and collaborate with stakeholders. These skills enable accurate risk evaluation, minimize losses, and ensure the organization’s compliance and financial stability.

What does a claims risk manager do?

A Claims Risk Manager is responsible for identifying, assessing, and managing risks associated with insurance claims within an organization. They analyze claims data to detect patterns, prevent fraudulent activity, and develop strategies to minimize financial losses. Additionally, they work closely with claims adjusters, legal teams, and other departments to ensure compliance with regulations and to optimize claims processes. Their goal is to protect the company from unnecessary losses while ensuring legitimate claims are handled efficiently.
What are popular job titles related to Claims Risk Manager jobs in Phoenix, AZ? For Claims Risk Manager jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Claims Risk Manager jobs in Phoenix, AZ look for? The top searched job categories for Claims Risk Manager jobs in Phoenix, AZ are:
Infographic showing various Claims Risk Manager job openings in Phoenix, AZ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 82% In-person, 8% Hybrid, and 10% Remote job distribution, with an average salary of $87,238 per year, or $41.9 per hour.

Full-time

Posted 4 days ago


RideNow Powersports rating

5.5

Company rating: 5.5 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

160th of 171 rated vehicle equipment hire


Job description

ABOUT US
RideNow Group is the largest publicly traded powersports dealership network in the United States, operating approximately 50+ locations across multiple states (NASDAQ: RDNW).
POSITION OVERVIEW
The Risk Manager is responsible for building, standardizing, and leading the company's enterprise-wide risk management program, with a primary focus on workers' compensation, claims management, and insurance programs within a self-insured retention (SIR) structure.
Operating within the RideNow Way, this role helps bring consistency, accountability, and operational discipline to overall risk management practices across all locations-ensuring that processes are followed, incidents are handled effectively, and decisions support both employee well-being and business performance.
The position partners closely with Legal, HR, Operations, Brokers, and TPAs to actively manage risk exposure, ensure compliance, and drive accountability at the store level.
The goal of this role is to transform risk management from a reactive, decentralized model into a structured, cost-controlled, and scalable function that supports operational performance and financial outcomes. Success relies on personal execution, deep analytical capability, and the ability to influence field leadership, store managers, and external partners without direct organizational authority.
KEY RESPONSIBILITIES
Strategic Risk Analysis & Cost Control
  • Analyze enterprise loss data, claim reserves, and Total Cost of Risk (TCOR).
  • Develop executive-level reporting and dashboards to identify trends, cost drivers, and operational risks.
  • Track key performance indicators (KPIs), including claim duration, average cost per claim, reserve accuracy, and lost-time frequency.
  • Deliver actionable recommendations to executive leadership to reduce overall risk exposure and claim costs.

Claims Management & TPA Oversight
  • Hands-on management of multi-state workers' compensation claims within a Self-Insured Retention (SIR) environment.
  • Actively monitor reserve strategy, severity, and claim lifecycles to control financial exposure.
  • Manage TPA adjusters and external counsel, challenging reserve levels, resolution strategies, and settlement decisions.
  • Support return-to-work (RTW) programs across all stores, including modified duty and lost-time mitigation.
  • Partner with HR and Legal to coordinate complex general liability, auto, and property claims.

Incident Management & Field Reporting Discipline
  • Establish and standardize enterprise-wide incident reporting protocols across all retail locations.
  • Oversee root-cause analyses and incident investigations for workplace injuries and facility losses.
  • Ensure timely, accurate reporting across all risk categories (WC, Liability, Auto, Property).
  • Identify systemic operational trends and implement preventative measures across the dealership network.

Field Engagement, Safety & Influence
  • Train General Managers and store leadership on incident response, reporting expectations, and workers' compensation protocols.
  • Identify and empower store-level safety leads, driving accountability through influence and coaching.
  • Promote consistent safety awareness, operational hazard reduction, and compliance across all dealerships.
  • Support OSHA compliance efforts, documentation standards, logs, and reporting mandates.

Program Standardization & Compliance
  • Drive central control and standardization of risk management workflows from corporate headquarters.
  • Ensure strict adherence to multi-state workers' compensation laws and safety regulations.
  • Maintain audit-ready risk documentation, policies, controls, and operational guidelines.
  • Design and implement standardized drug testing and post-incident response protocols.

Insurance, Broker & Vendor Management
  • Serve as the primary internal contact for insurance brokers, underwriters, carriers, and TPAs.
  • Lead annual renewal preparations, exposure data gathering, underwriting submissions, and coverage analysis.
  • Provide strategic input on coverage structures, policy terms, retention levels, and cost implications.
  • Partner with Legal on complex claims, litigated files, and risk transfers.

Additional Responsibilities
  • Perform additional responsibilities as needed to support risk management operations, process improvement, and business needs.

QUALIFICATIONS
Experience & Technical Skills
  • 5-8+ years of progressive experience in risk management, claims oversight, or corporate safety/insurance programs.
  • Tech-Saavy: Proven track-record of seamlessly transitioning across diverse software platforms and enterprise systems.
  • Direct experience in multi-location environments (retail, automotive, dealership, or logistics preferred).
  • Deep expertise in workers' compensation and Self-Insured Retention (SIR) structures across multi-state operations.
  • Demonstrated track record of TPA/broker management, reserve auditing, and claim litigation oversight.
  • Advanced analytical capability using loss-run data and risk management software to build actionable executive reporting.

Interpersonal & Functional Leadership Skills
  • Proven capability as an Individual Contributor: Self-motivated, execution-focused, and comfortable building programs from scratch without relying on direct reports.
  • Strong Cross-Functional Influence: Ability to build credibility, train, and hold store General Managers accountable without direct line authority.
  • High adaptability in a fast-paced, matrixed, public-company environment.

Work Environment & Requirements
  • Hybrid Model: Based in our Chandler office Monday through Thursday, with remote work on Fridays. Evening and weekend availability required as needed.
  • Ability to remain in a stationary position for extended periods.
  • Frequent communication with internal and external partners.
  • Ability to travel occasionally to field locations as needed for training, audits and incident review.
  • May be exposed to operational environments (retail/service areas with equipment and noise).

Work Authorization
Candidates must be authorized to work in the United States without current or future sponsorship.
Our Culture
We operate in a fast-paced, performance driven environment focused on accountability, ownership and continuous improvement.
Equal Opportunity Employer
RideNow is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status.

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