1

Claims Risk Manager Jobs in Connecticut (NOW HIRING)

Operational Risk Manager

Shelton, CT · Hybrid

$110K - $135K/yr

... claims and incident trends. This role is part of Division Risk Management and partners closely with ... the assigned Region to proactively reduce loss exposure and improve operational performance. This ...

Operational Risk Manager

Shelton, CT · On-site

$110K - $135K/yr

... claims and incident trends. This role is part of Division Risk Management and partners closely with ... the assigned Region to proactively reduce loss exposure and improve operational performance. This ...

The Risk Manager works collaboratively with clinical leadership, legal counsel, and the Risk ... Work closely with legal counsel to coordinate investigations, manage claims against the facility ...

The Risk Manager works collaboratively with clinical leadership, legal counsel, and the Risk ... Work closely with legal counsel to coordinate investigations, manage claims against the facility ...

The Risk Manager works collaboratively with clinical leadership, legal counsel, and the Risk ... Work closely with legal counsel to coordinate investigations, manage claims against the facility ...

ESIS Senior Claims Assistant

Ledyard, CT · On-site

$18 - $22.75/hr

The Claims Assistant provides critical administrative and operational support for the Workers ... Greet visitors, answer the door, and direct individuals to ESIS, Risk Management, Onsite Clinic ...

ESIS Senior Claims Assistant

Ledyard, CT

$18 - $22.75/hr

The Claims Assistant provides critical administrative and operational support for the Workers ... Greet visitors, answer the door, and direct individuals to ESIS, Risk Management, Onsite Clinic ...

Claims Clerk

Monroe, CT · On-site

$22.46 - $29.94/hr

EDUCATION AND EXPERIENCE • Associate's degree in Claims, Risk management, and/or equivalent motor vehicle accident transportation claims experience. • Prior experience with the intake and triage ...

Claims Clerk

Monroe, CT

$22.46 - $29.94/hr

EDUCATION AND EXPERIENCE Associate's degree in Claims, Risk management, and/or equivalent motor vehicle accident transportation claims experience. Prior experience with the intake and triage of ...

Manage marketing efforts and track cyberrelated client management activities * Collaborate with ... claims, product administration, underwriting, or cybersecurity * Experience in commercial ...

New

next page

Showing results 1-20

Claims Risk Manager information

How does a Claims Risk Manager typically collaborate with other departments to minimize organizational risk?

A Claims Risk Manager works closely with departments such as underwriting, legal, compliance, and operations to identify potential risk exposures and implement effective mitigation strategies. They often participate in cross-functional meetings to review claims trends, share insights, and develop risk management policies. This collaborative approach ensures that the organization proactively addresses risks, maintains regulatory compliance, and continually improves claims processes for better outcomes.

What is the difference between Claims Risk Manager vs Claims Adjuster?

AspectClaims Risk ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree in risk management, insurance, or related field; certifications like CPCU or ARM are commonRequires a high school diploma or bachelor’s degree; insurance licenses may be needed depending on state
Work EnvironmentOffice-based, strategic planning, risk assessment, policy developmentField or office-based, investigating claims, assessing damages, negotiating settlements
Industry UsageUsed across insurance companies, risk management firms, and large corporationsPrimarily in insurance companies, adjusting claims for auto, property, or health insurance

The Claims Risk Manager focuses on identifying and mitigating risks related to claims, developing policies, and overseeing risk strategies. In contrast, a Claims Adjuster handles the day-to-day investigation and settlement of individual claims. Both roles are essential in the insurance industry but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Claims Risk Manager, and why are they important?

To thrive as a Claims Risk Manager, you need expertise in insurance claims processes, risk assessment, and regulatory compliance, typically backed by a bachelor’s degree in a relevant field and experience in claims management. Familiarity with claims management systems, risk modeling software, and certifications such as CPCU (Chartered Property Casualty Underwriter) or ARM (Associate in Risk Management) are often required. Strong analytical thinking, attention to detail, and effective communication skills help you investigate claims and collaborate with stakeholders. These skills enable accurate risk evaluation, minimize losses, and ensure the organization’s compliance and financial stability.

What does a Claims Risk Manager do?

A Claims Risk Manager is responsible for identifying, assessing, and managing risks associated with insurance claims within an organization. They analyze claims data to detect patterns, prevent fraudulent activity, and develop strategies to minimize financial losses. Additionally, they work closely with claims adjusters, legal teams, and other departments to ensure compliance with regulations and to optimize claims processes. Their goal is to protect the company from unnecessary losses while ensuring legitimate claims are handled efficiently.
What are popular job titles related to Claims Risk Manager jobs in Connecticut? For Claims Risk Manager jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Claims Risk Manager jobs in Connecticut look for? The top searched job categories for Claims Risk Manager jobs in Connecticut are:
What cities in Connecticut are hiring for Claims Risk Manager jobs? Cities in Connecticut with the most Claims Risk Manager job openings:
Infographic showing various Claims Risk Manager job openings in Connecticut as of June 2026, with employment types broken down into 67% Full Time, 27% Part Time, 2% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.
Operational Risk Manager

Operational Risk Manager

Securitas

Shelton, CT • Hybrid

$110K - $135K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 3 days ago


Securitas rating

5.9

Company rating: 5.9 out of 10

Based on 953 frontline employees who took The Breakroom Quiz

57th of 100 rated security


Job description

Role Summary
The Operational Risk Manager (ORM) serves as the regional leader for operational risk mitigation, safety, and compliance. This role is responsible for driving a culture of safety and risk awareness across field operations, ensuring contractual and regulatory compliance, analyzing claims and incident trends. This role is part of Division Risk Management and partners closely with the assigned Region to proactively reduce loss exposure and improve operational performance.
 
This role supports the Northeast Region of Securitas and is a Hybrid position. The candidate is expected to work out of our Shelton, Connecticut office 2 days a week with the other 3 days being Remote. The Region Office is located at 2 Enterprise Drive, Shelton, CT 06484. 

 
Key Responsibilities
Operational Risk & Safety Leadership
• Drive a culture of risk mitigation and safety throughout the region by implementing and reinforcing site level risk and safety initiatives.
• Serve as the primary regional point of contact for the Risk Management and Legal departments during claim investigations, providing timely documentation, incident analysis, and operational support.
• Collaborate with cross functional partners (Operations, HR, Training, Legal, and Risk) to implement standardized compliance controls and processes consistently across the region.
• Lead and facilitate regional Risk & Safety workshops.
Ongoing Compliance & Audit Oversight
• Partner with field operations to ensure all required documentation, controls, and approvals are in place prior to the start of higher risk accounts.
• Verify that all employees receive required on the job training.
• Confirm implementation of client specific contractual requirements at each site (e.g., CPR certifications, training mandates).
• Ensure all sites maintain current, accurate, and approved post orders.
• Conduct ongoing compliance audits to validate adherence to contractual, regulatory, and internal policy requirements and track remediation efforts.
Analytics, Technology & Continuous Improvement
• Analyze monthly claim trends and develop proactive action plans to mitigate emerging risks and improve regional performance.
• Communicate risk, claims, and compliance metrics to field leadership to increase awareness and accountability.
• Support and implement AI driven and technology enabled risk initiatives within the region.
• Perform monthly operational claims analysis, identifying trends, root causes, and leading risk indicators.
• Translate analytics into actionable insights and recommendations for loss prevention and operational improvement.

 
Weapons Program Oversight
• Assume regional ownership of the weapons program, including: 
o Conducting regular firearm audits.
o Maintaining complete and accurate weapons records.
o Promptly reporting discrepancies, changes, or incidents to the Division in accordance with policy.

 
Compliance & Documentation Management
• Maintain and oversee required documentation within CEP, including: 
o Post Orders (CEP format)
o Periodic Hazard Assessments (PHAs)
o Executed contracts
o Training acknowledgments and completion tracking

 
Incident, Potential Claim & Large Loss Review
• Review all potential claims, Continuous Improvement Incidents, and large loss investigations.
• Identify training gaps, procedural deficiencies, and post order improvement opportunities.
• Recommend updates to risk protocols, training, and controls based on findings and lessons learned.

 
Training & Regional Support
• Deliver risk related training sessions on a monthly basis, tailored to operational risks and emerging trends.
• Provide direct regional support, including: 
o Promoting risk policy compliance and awareness.
o Assisting with Risk related RFP questionnaires.
o Conducting CEP post order reviews.
o Supporting operational and compliance audits.

 
Qualifications & Experience
• Bachelor’s degree preferred or equivalent relevant experience in risk management, safety, operations, or a related field.
• Demonstrated experience in operational risk management, compliance, safety, or claims related functions.
• Strong knowledge of regulatory, contractual, and operational risk controls.
• Experience analyzing claims data and translating findings into actionable risk mitigation strategies.
• Ability to partner effectively with field operations and senior leadership.
• Strong written and verbal communication skills with experience delivering training and executive summaries.
• High attention to detail with the ability to manage multiple priorities across a geographically dispersed region.
Key Competencies
• Operational risk assessment and mitigation
• Claims and incident analysis
• Compliance auditing and governance
• Cross functional collaboration
• Data driven decision making
• Training and stakeholder engagement

 

 

 
Securitas is committed to equal employment opportunity. 

 
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

 
 
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits include: 
  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

What Securitas employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom