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Claims Processor Jobs in Scranton, PA (NOW HIRING)

CNA

Commercial Auto Claims Representative

Kingston, PA · On-site

Commercial Claims Management You have a clear vision of where your career can go. And we have the ... CNA utilizes AI-enabled technology during the recruiting process. For more information, please ...

Progressive

Claims Adjuster - Auto Damage

Scranton, PA

$66K - $81K/yr

Negotiate repair process with body shops * Document information related to the claim and make decisions consistent with claims standards and local laws * Evaluate and handle claim payments and ...

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All JobsClaims Processor JobsClaims Processor Jobs in Scranton, PA

Claims Processor information

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$11

$18

$26

How much do claims processor jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for claims processor in Scranton, PA is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.48 per hour, depending on experience, location, and employer.

What is a claims processor?

A claims processor reviews insurance claims. Their responsibilities include verifying insurance policy coverage and making sure client information is accurate. After they determine there is a covered loss, a processor documents the information and makes sure all the required paperwork is complete. Other duties include modifying new or existing policies.

What does a claims processor do?

A Claims Processor is responsible for reviewing, evaluating, and processing insurance claims submitted by policyholders. They verify the accuracy of the information provided, ensure all required documentation is present, and determine if the claim meets the policy's terms and conditions. Claims Processors work with both customers and insurance adjusters to resolve any discrepancies and help facilitate timely payments. Their role is essential in ensuring that claims are handled efficiently and fairly.

What are the key skills and qualifications needed to thrive as a claims processor?

To thrive as a Claims Processor, you need strong analytical abilities, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or associate degree. Familiarity with claims management software, data entry systems, and sometimes industry certifications like AIC (Associate in Claims) is valuable. Excellent organization, communication, and customer service skills help you efficiently resolve claims and interact with clients. These competencies ensure accuracy, minimize errors, and maintain trust in the claims process.

What are some common challenges faced by claims processors, and how can they be managed effectively?

Claims Processors often encounter challenges such as managing high volumes of claims, handling complex or incomplete documentation, and meeting strict accuracy and timeliness standards. To navigate these, strong organizational skills, effective communication with colleagues and claimants, and attention to detail are crucial. Utilizing workflow management tools and maintaining open channels with supervisors and other departments can help address issues quickly and ensure claims are processed efficiently. Regular training and staying updated on policy changes also support success in this role.

What is the difference between Claims Processor vs Claims Examiner?

AspectClaims ProcessorClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentOffice setting, processing claims efficientlyOffice setting, reviewing and approving claims
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, government agencies
Common Search & ComparisonClaims Processor vs Claims Examiner

Claims Processors primarily handle the data entry and initial processing of insurance claims, focusing on accuracy and efficiency. Claims Examiners review claims for validity, compliance, and coverage before approval. While both roles work within the insurance industry and require similar credentials, Claims Examiners typically perform more detailed reviews and decision-making tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

Do you need a degree to be a claims processor?

A degree is not typically required to become a claims processor, as most employers prioritize relevant skills such as attention to detail, communication, and familiarity with claims processing software. Many positions accept candidates with a high school diploma or equivalent, and on-the-job training is often provided. Certifications in claims or insurance can enhance job prospects but are not mandatory.

Is claims processing a stressful job?

Claims processing is often considered a routine administrative role that requires attention to detail and organizational skills. While it can involve handling high volumes of claims and meeting deadlines, stress levels vary depending on workload, workplace environment, and individual resilience. Proper training and time management can help mitigate stress in this job.
More about Claims Processor jobs

What are the most commonly searched types of Claims Processor jobs in Scranton, PA?

The most popular types of Claims Processor jobs in Scranton, PA are:

What are popular job titles related to Claims Processor jobs in Scranton, PA?

For Claims Processor jobs in Scranton, PA, the most frequently searched job titles are:

What cities near Scranton, PA are hiring for Claims Processor jobs?

Cities near Scranton, PA with the most Claims Processor job openings:

Claims Processor jobs near you
Infographic showing various Claims Processor job openings in Scranton, PA as of August 2026, with employment types broken down into 1% Internship, 69% Full Time, 28% Part Time, and 2% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $39,460 per year, or $19 per hour.

Property Adjuster Insurance Claims

Scranton, PA • On-site

Elevate Claims Solutions
See more jobs at Elevate Claims Solutionsexternal

Contractor

Re-posted 19 days ago

Job description


Elevate Claims Solutions is founded on the belief that human experience and claim quality are the essence of profitable growth and retention for our adjuster partners, our clients, and ourselves. Are you ready, willing, and able to Elevate?
Elevate Claims Solutions is seeking an Independent Adjuster adjusters with commercial and residential property claims in Duluth, MN and surrounding area.
How will we Elevate you?
  • We want to know and understandyour unique skillset and goals.We are committed toreceiving your feedback on how we can best support your progression andadvancement towards those goals.
  • Expand your career opportunitiesin a role where you can see that you are making a difference in people'slives.
  • Meaningful work in a culture of continuousimprovement.
  • A diverse market of carriers
  • Clear communication of service and qualityexpectations; internal and external.
  • Guidelines that provide upfront understanding of eachcarrier's requirements.
  • Continuous feedback, including real-time QualityAssurance and formalized quarterly coaching sessions to identify areas ofstrength and opportunity.Training and developmentopportunities tailored to individual growth objectives.
  • A tenured foundation of industry experts with a wideknowledge base for you to consult.

How will you Elevate?
  • Prioritize policyholders duringtheir time loss through demonstrated empathy andunderstanding.
  • Valuing our partnerships with our carrier clients;recognizing and maximizing the ways in which our Elevated Claims Handlingcan support them and their policyholders.
  • Outstanding work ethic.This is not a 9-5position, and you will be called upon to maintain a flexible schedule tohelp meet the needs of insureds and carriers.
  • Clear, consistent, and timelycommunication.We, and our carriers, want and need strong linesof communication.
  • You must be open to receiving and providing feedback.
  • The ability to manage workload while exercising goodjudgment effectively and independently.
  • Strong written and verbal communication skills.
  • Strong technological skills with the ability to workwithin various claims management systems.
  • Minimum of three years of residential and commercialproperty adjusting experience.
  • Carrier experience is desired.
  • Liability experience is a plus.
  • Current, active Xactimate license and experiencewriting both residential and commercial damage estimates in Xactimate.
  • Ability to pass a background screen.
  • Current, active license where required.
  • Equipment and ability to access roofs.

If you are ready to Elevate claims with a firm that truly values and supports you, let us know - we may be a fit.

Apply