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Claims Processor Associate Jobs in Alabama (NOW HIRING)

Managing a caseload of complex injury claims, primarily RTA with some EL/PL exposure * Handling ... Ensuring compliance with SRA regulations and firm processes Technical Expertise: * Qualified ...

Store Supervisor

Mobile, AL · On-site

$65K - $100K/yr

... associates operational controls and processes in multiple stores Detects deters investigates and ... protection safety and claims and receiving procedures by reviewing the application of ...

Department Supervisor

Mobile, AL · On-site

$65K - $100K/yr

... associates operational controls and processes in multiple stores Detects deters investigates and ... protection safety and claims and receiving procedures by reviewing the application of ...

Store Supervisor

Opelika, AL · On-site

$65K - $100K/yr

... associates operational controls and processes in multiple stores Detects deters investigates and ... protection safety and claims and receiving procedures by reviewing the application of ...

Department Supervisor

Opelika, AL · On-site

$65K - $100K/yr

... associates operational controls and processes in multiple stores Detects deters investigates and ... protection safety and claims and receiving procedures by reviewing the application of ...

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Claims Processor Associate information

What is the role of a claims processor?

A claims processor is responsible for reviewing, verifying, and processing insurance claims to determine their validity and appropriate payout. They analyze claim documentation, ensure compliance with policies, and use claims management software to facilitate accurate and timely payments.

Is claims processing a stressful job?

Claims processing can be a stressful job due to the need for accuracy, attention to detail, and meeting deadlines. It often involves handling complex cases and working under pressure, but workload and stress levels vary depending on the employer and individual experience. Developing strong organizational skills and familiarity with claims management software can help manage stress.

What does a Claims Processor Associate do?

A Claims Processor Associate is responsible for reviewing, processing, and verifying insurance claims to ensure they are accurate and comply with policy guidelines. They investigate claim details, communicate with policyholders or medical providers for additional information, and enter claim data into company systems. Their role is crucial in ensuring timely and accurate payments or denials, helping both insurance companies and clients. Attention to detail, strong organizational skills, and excellent communication abilities are important for success in this position.

What are some common challenges faced by Claims Processor Associates, and how can they be effectively managed?

Claims Processor Associates often encounter challenges such as handling a high volume of claims, navigating complex policy details, and meeting strict deadlines. Successfully managing these challenges requires strong organizational skills, attention to detail, and the ability to prioritize tasks effectively. Collaborating closely with team members and regularly communicating with supervisors can also help resolve discrepancies and ensure accuracy. Most organizations provide training and support to help associates stay updated on procedures and regulatory requirements, fostering a supportive work environment.

What is the role of a claims associate?

A claims processor associate reviews and evaluates insurance claims to determine coverage and payout amounts. They verify information, process claims efficiently using claims management software, and ensure compliance with company policies and industry regulations.

What skills do you need to be a claims processor?

A claims processor needs strong attention to detail, excellent organizational skills, and the ability to analyze and interpret data accurately. Proficiency with computer software such as claims management systems and good communication skills are also important for effectively handling claims and coordinating with clients and providers.

What are the key skills and qualifications needed to thrive as a Claims Processor Associate, and why are they important?

To thrive as a Claims Processor Associate, you need strong attention to detail, analytical skills, and a high school diploma or equivalent, with some employers preferring experience in insurance or healthcare. Familiarity with claims management software, data entry systems, and basic office applications is typically required. Excellent organizational skills, clear communication, and the ability to work efficiently under deadlines are essential soft skills for this role. These abilities ensure accurate claims processing, minimize errors, and support timely service for clients and providers.
What are the most commonly searched types of Claims Processor jobs in Alabama? The most popular types of Claims Processor jobs in Alabama are:
Personal Lines Account Manager

$50K - $60K/yr

Full-time

Medical, Retirement

Posted 21 days ago


Insurance Office Of America rating

8.9

Company rating: 8.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

44th of 281 rated insurance


Job description

Description

Job Description:

Title: Personal Lines Account Manager 

Fully remote for candidates based in CST/EST time zone. | Experience: Florida personal lines experience.

 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity. Additionally, there may be occasions when on-site presence is necessary to meet specific business needs. Learn more about our locations here: ioausa.com/locations 
About the Role: Responsible for overseeing client service and communication, ensuring excellence in every interaction. Their duties include managing administrative processes for client insurance policies such as renewals, remarkets, invoicing, evidence of insurance, MVRs, and Clue Reports. They also handle proposals, AORs (Agency of Record), cancellations, and policy reviews. Managing incoming correspondence and facilitating effective team communication are vital aspects of the role, including delegating work to Account Associates. Additionally, the Account Manager plays a key role in mentoring and training team members, fostering their professional growth and development. 
Key Responsibilities: 

  • Book of Business Management: Maintain records, review and bind renewals, remarket, quote, and bind additional lines of business. 

  • Client Protection: Ensure clients' assets are protected through comprehensive insurance products and eliminate coverage gaps. 

  • Underwriter Collaboration: Work with underwriters to find creative solutions for customer needs. 

  • Report Monitoring: Track expiration, past due renewals, and A/R reports to ensure timely servicing. 

  • Invoicing: Create and distribute client invoicing for new business, renewals, and premium-bearing endorsements; collect outstanding balances. 

  • Claims Assistance: Facilitate client claims processes as needed. 

  • Performance Monitoring: Ensure productivity, efficiency, quality, and service standards are met; recommend corrective actions when appropriate. 

  • Supervisor Communication: Maintain transparent communication with supervisor regarding obstacles and performance expectations; seek and implement performance coaching. 

  • Sales Collaboration: Work with commercial sales personnel to develop solutions for mutual clients. 

  • Champion IOA core values and demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5+ years of industry experience 

  • State required active licensing 

  • Exceptional customer service and communication skills 

  • Strong multi-tasking, organizational, delegation, and decision-making skills 

  • High accuracy in handling large work volumes 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Employee stock plan participation 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is $50,000 to $60,000 per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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