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Claims Processing Manager Jobs in Arizona (NOW HIRING)

USAA

Claims Auto Adjuster - Non Injury

Phoenix, AZ · On-site

$50K - $65K/yr

Clearly documents thought process including damage evaluation, investigation, negotiation, and ... Minimum one year of experience managing a pending inventory with demonstrated organization and ...

USAA

Claims Auto Adjuster - Non Injury

Phoenix, AZ · Hybrid

$49K - $64K/yr

Clearly documents thought process including damage evaluation, investigation, negotiation, and ... Minimum one year of experience managing a pending inventory with demonstrated organization and ...

USAA

Claims Auto Adjuster - Non Injury

Phoenix, AZ · Hybrid

$50K - $65K/yr

Clearly documents thought process including damage evaluation, investigation, negotiation, and ... Minimum one year of experience managing a pending inventory with demonstrated organization and ...

USAA Careers

Claims Auto Adjuster - Non Injury

Phoenix, AZ · Hybrid

$49K - $64K/yr

Clearly documents thought process including damage evaluation, investigation, negotiation, and ... Minimum one year of experience managing a pending inventory with demonstrated organization and ...

Chubb

ESIS Claims Representative, WC

Phoenix, AZ · On-site

$62K - $81K/yr

Investigate, evaluate, and manage workers' compensation claims from inception to resolution ... process. * Investigation: Conduct thorough investigations, including gathering statements ...

Chubb

ESIS Claims Representative, WC

Phoenix, AZ · On-site

$62K - $81K/yr

Investigate, evaluate, and manage workers' compensation claims from inception to resolution ... process. * Investigation: Conduct thorough investigations, including gathering statements ...

Chubb

ESIS Claims Representative, WC

Phoenix, AZ · On-site

$62K - $81K/yr

Investigate, evaluate, and manage workers' compensation claims from inception to resolution ... process. * Investigation: Conduct thorough investigations, including gathering statements ...

DoorDash

Manager, Insurance Claims Operations

Tempe, AZ · On-site

Our organization is reimagining how claims are managed by leveraging technology to automate routine ... You'll identify opportunities to simplify complex processes, improve automation, and build scalable ...

Chubb

ESIS Senior Claims Representative, WC

Phoenix, AZ · On-site

$71K - $104K/yr

Investigate, evaluate, and manage workers' compensation claims from inception to resolution ... throughout the claims process. * Investigation: Conduct thorough investigations of claims ...

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All JobsClaims Processing JobsClaims Processing Manager JobsClaims Processing Manager Jobs in Arizona

Claims Processing Manager information

See Arizona salary details

$32.6K

$81.9K

$129.5K

How much do claims processing manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for claims processing manager in Arizona is $81,877.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,400.00 and $97,800.00 per year, depending on experience, location, and employer.

What does a claims processing manager do?

A Claims Processing Manager oversees the team responsible for reviewing, evaluating, and processing insurance claims. Their duties include ensuring claims are handled efficiently and accurately, developing procedures to improve workflow, and maintaining compliance with industry regulations. They also resolve complex or escalated claims issues, provide staff training, and report on performance metrics. The role requires strong leadership, analytical skills, and attention to detail to ensure a fair and timely claims process.

What are the key skills and qualifications needed to thrive as a claims processing manager?

To thrive as a Claims Processing Manager, you need expertise in insurance claims procedures, analytical skills, and a solid understanding of regulatory compliance, often supported by a bachelor's degree and relevant industry experience. Familiarity with claims management software, workflow automation tools, and data analysis systems is typically required. Strong leadership, attention to detail, and effective communication are crucial soft skills that set top performers apart in this role. These abilities ensure accurate and efficient claims processing, regulatory adherence, and effective team management, all of which are vital for organizational success.

What are the primary challenges faced by a claims processing manager, and how can they be addressed?

Claims Processing Managers often navigate challenges such as ensuring timely and accurate claim adjudication, managing a team with varying workloads, and staying up to date with regulatory changes. Balancing efficiency with compliance requires strong organizational skills and effective communication. Successful managers foster a collaborative environment, implement regular training, and leverage technology to streamline processes, all while maintaining high standards of customer service and data integrity.

What are the most commonly searched types of Claims Processing jobs in Arizona?

The most popular types of Claims Processing jobs in Arizona are:

What cities in Arizona are hiring for Claims Processing Manager jobs?

Cities in Arizona with the most Claims Processing Manager job openings:

Claims Processing Manager jobs near you

Claims Auto Adjuster - Non Injury

USAA

Phoenix, AZ • On-site

$50K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

USAA rating

8.2

Company rating: 8.2 out of 10

Based on 262 frontline employees who took The Breakroom Quiz

51st of 171 rated banks

Job description

Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity
As a dedicated Claims Auto Adjuster - Non-Injury you will proactively handle the complete end to end claims process. Taking statements, policy and coverages, determination of liability and complete services needed.
Within defined guidelines and framework, responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and compassion.
We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 6 months in office. This position is based in the Phoenix, AZ location. Relocation assistance is not available for this position.
What you'll do:
  • Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims.
  • Negotiates liability for comparative negligence (claimant or adverse carrier).
  • Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate.
  • Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements).
  • Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.
  • Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions
  • Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.
  • Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.
  • Applies developing knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
  • Applies intermediate knowledge of Auto Physical Damage to adjust claims.
  • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
  • May be assigned CAT deployment travel with minimal notice during designated CATs.
  • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:
  • High School Diploma or General Equivalency Diploma
  • 1 year of customer service experience.
  • Progressive experience handling low complexity auto non injury liability claims.
  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
  • Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations.
  • Demonstrated negotiation, investigation, communication, and conflict resolution skills.
  • Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.
  • Successful completion of a job-related assessment may be required.

What sets you apart:
  • One or more years of auto liability claims experience managing claims from initial contact through resolution
  • Minimum one year of experience managing a pending inventory with demonstrated organization and prioritization skills
  • At least two years of customer service experience, demonstrating strong communication and problem-solving skills
  • Proven experience with comparative negligence and shared liability determinations
  • Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and make sound decisions
  • Proficiency with Guidewire or similar claims management systems
  • Bachelor's degree or industry designation (e.g., AIC, CPCU)
  • Military experience through service or as a military spouse

Compensation range: The salary range for this position is: $51,370 - $86,680
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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