1

Claims Operations Manager Jobs in Utah (NOW HIRING)

People Business Partner

Lehi, UT · On-site

  • Medical

  • Retirement

  • PTO

... Claims Operations . * Education: BA/BS degree (Bachelor of Science) or equivalent practical ... Talent & Performance Management: Drive annual cycles like performance reviews, compensation ...

People Business Partner

Lehi, UT · Hybrid

  • Medical

  • Retirement

  • PTO

... Claims Operations . * Education: BA/BS degree (Bachelor of Science) or equivalent practical ... Talent & Performance Management: Drive annual cycles like performance reviews, compensation ...

Sr. Claims Analyst, D&O

Farmington, UT · On-site

$110K - $125K/yr

  • Medical

  • Dental

  • Life

  • Retirement

... operations, and technology. Provide superior service to all customers, whether internal or external. Job Duties: * Efficiently manage a vigorous load of claims involving a broad spectrum of accounts ...

Medical Insurance Claims Specialist

Kaysville, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Under the supervision of the Business Office Manager/Business Office Supervisor, you will obtain ... We do so with the backing of the clinical, operational, and financial expertise of a Fortune 100 ...

Service Manager

West Jordan, UT

  • Medical

  • Dental

  • Vision

  • Life

As a Service Manager, you'll oversee the heart of our operations by leading and scheduling ... File warranty claims promptly to maximize efficiency. * Maintain and organize detailed equipment ...

CVS Health - Pharmacy Technician $16-$22/hr

Vernal, UT · On-site

$16 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... processing insurance claims, handling customer transactions, and assisting customers at the ... Operations Manager, or Pharmacist training programs. CVS may also assist employees with Pharmacy ...

CVS Health - Pharmacy Technician $16-$22/hr

Farmington, UT · On-site

$16 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... processing insurance claims, handling customer transactions, and assisting customers at the ... Operations Manager, or Pharmacist training programs. CVS may also assist employees with Pharmacy ...

CVS Health - Pharmacy Technician $16-$22/hr

Riverton, UT · On-site

$16 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... processing insurance claims, handling customer transactions, and assisting customers at the ... Operations Manager, or Pharmacist training programs. CVS may also assist employees with Pharmacy ...

CVS Health - Pharmacy Technician $16-$22/hr

Lehi, UT · On-site

$16 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... processing insurance claims, handling customer transactions, and assisting customers at the ... Operations Manager, or Pharmacist training programs. CVS may also assist employees with Pharmacy ...

Showing results 41-60

Claims Operations Manager information

See Utah salary details

$31.9K

$80K

$126.5K

How much do claims operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for claims operations manager in Utah is $79,986.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,900.00 and $95,600.00 per year, depending on experience, location, and employer.

What is a claims operations manager?

Claims Operations Managers are professionals responsible for overseeing and managing the daily operations of an insurance claims department. They ensure that claims are processed efficiently, accurately, and in compliance with company policies and regulations. Their duties often include supervising staff, implementing process improvements, handling escalated issues, and analyzing performance metrics. Claims Operations Managers play a key role in optimizing workflow, maintaining customer satisfaction, and minimizing risk for the organization.

How does a claims operations manager typically interact with cross-functional teams within an insurance organization?

A Claims Operations Manager regularly collaborates with cross-functional teams such as underwriting, customer service, legal, and IT to ensure smooth processing of claims and adherence to company policies. This role often requires coordinating process improvements, addressing compliance requirements, and resolving escalated issues that span multiple departments. Effective communication and project management skills are essential, as the manager must balance operational efficiency with customer satisfaction while ensuring regulatory standards are met.

What are the key skills and qualifications needed to thrive as a claims operations manager, and why are they important?

To thrive as a Claims Operations Manager, you need expertise in insurance claims processes, analytical skills, and a background in business or finance, often supported by a bachelor's degree and relevant industry experience. Familiarity with claims management systems, workflow automation tools, and regulatory compliance platforms is typically required. Strong leadership, problem-solving, and communication skills help manage teams and resolve complex claims efficiently. These abilities are vital for ensuring timely and accurate claims processing, regulatory adherence, and high levels of customer satisfaction.

What is the difference between Claims Operations Manager vs Claims Adjuster?

AspectClaims Operations ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceRequires a high school diploma or bachelor’s degree, licensing, and adjuster certifications
Work EnvironmentOversees teams, manages claims processes, and develops policies within an office or corporate settingInvestigates claims, assesses damages, and interacts directly with claimants, often in the field or office
Employer & Industry UsageCommon in insurance companies, large agencies, and corporate claims departmentsFound in insurance companies, independent adjusting firms, and public adjusting roles

The Claims Operations Manager focuses on managing teams and streamlining claims processes, while the Claims Adjuster handles the investigation and evaluation of individual claims. Both roles are essential in the claims lifecycle but differ in responsibilities, work environment, and required credentials.

How much do claims operations managers make in the US?

Claims operations managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, location, and company size. They often oversee claims processing teams, utilize claims management software, and require strong leadership and industry knowledge.

Is claims operations manager a high paying job?

Claims operations managers typically earn above-average salaries compared to entry-level roles, with compensation influenced by experience, industry, and location. They often receive benefits such as bonuses and health insurance, and the role requires strong leadership and knowledge of claims processing systems.

What are popular job titles related to Claims Operations Manager jobs in Utah?

For Claims Operations Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Claims Operations Manager jobs in Utah look for?

The top searched job categories for Claims Operations Manager jobs in Utah are:

What cities in Utah are hiring for Claims Operations Manager jobs?

Cities in Utah with the most Claims Operations Manager job openings:

Infographic showing various Claims Operations Manager job openings in Utah as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $79,986 per year, or $38.5 per hour.

People Business Partner

Collective Health

Lehi, UT • On-site

Full-time

Medical, Retirement, PTO

Re-posted 11 days ago


Collective Health rating

7.5

Company rating: 7.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

203rd of 492 rated business services


Job description

At Collective Health, we're transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design.
The Mission
Collective Health is rebuilding the healthcare experience. Our Operations teams are where that mission becomes a reality. Whether it's a Member Advocate helping a family navigate a complex diagnosis or a Claims Specialist ensuring a provider is paid with surgical precision, these teams are the heartbeat of our company.
Influencing at scale, as a People Business Partner, in collaboration with Employee Relations, Sr. People Partners, and leaders, you will navigate ambiguity to identify root cause issues in complex situations, present findings and clearly socialize change to senior stakeholders.
The Challenge: Strategic Scale & Operational Rigor
This is a "bilingual" People Partnership role. You must be as comfortable partnering with senior leaders to develop scalable change strategies, proactively planning for contingencies and championing the vision through effective storytelling, as you are walking the floor of a robust call center to understand engagement drivers.
The Profile: What You'll Do
  • Partner with senior leaders and fellow People Partners to develop and implement people strategies that align with business objectives, drive talent growth, retention, engagement, and development.
  • Provide thought partnership on workforce planning, including team structure, skills evolution, and hiring prioritization.
  • Anticipate challenges and opportunities by helping leaders 'see around corners', offering proactive guidance and insights that inform smarter organizational and talent decisions.
  • Coach and empower leaders by providing guidance on leadership challenges, performance management, team dynamics, and navigating complex people challenges across the employee lifecycle.
  • Work cross-functionally to plan and effectively communicate organizational changes, advocating for the needs of your business groups while facilitating effective training and messaging.
  • Partner with People Operations and People Partners to align our culture with reward strategies, ensuring fairness, internal equity and employee engagement
  • Champion and nurture a strong, inclusive culture within business teams, acting as a trusted advisor and advocate for employees to ensure voices are heard and respected.
  • Play an active role in influencing business outcomes through company-wide people initiatives.
  • Collaborate with Employee Relations (ER), Legal & Compliance partners to resolve complex ER cases to ensure timely, fair and compliant solutions that align with our company values and policies.

Who You Are:
  • Mission-Driven: You believe that the People Team's role isn't just "compliance"-it's about creating a place where people solving difficult problems feel valued.
  • Agility & Mindset: Proven ability to remain flexible and agile in an ever-changing environment. You thrive in ambiguity and view "pivots" as opportunities for growth rather than obstacles.
  • Continuous Learning: A lifelong learner mindset. You are someone who stays ahead of HR trends, technology shifts, and healthcare regulations, with a willingness to always be learning alongside your teams.
  • Partner Collaboration: Exceptional track record of partnership and collaboration, with business leaders and people team partners. You act as a true partner of the business and people team, building deep trust with operational leaders to co-create people strategies that drive bottom-line results.

Requirements and Core Responsibilities
  • Experience: 8 years of HR Generalist, HR Business Partner or equivalent experience across non-exempt and exempt employees, with 3+ years dedicated to non-exempt employee populations, ideally in Call Center, TPA, or Claims Operations.
  • Education: BA/BS degree (Bachelor of Science) or equivalent practical experience.
  • Strategic Advisory: Act as a thought partner to leadership (Directors and VPs) to design organizational structures and plan for future headcount needs.
  • Soft Skills: High emotional intelligence (EQ) and the ability to have "courageous conversations" with senior leaders who might push back on HR initiatives.
  • Talent & Performance Management: Drive annual cycles like performance reviews, compensation planning, and promotion calibrations within your assigned business units.
  • Culture & Engagement: Use data from engagement surveys to diagnose "cultural health" issues and implement programs that improve morale and retention.
  • Change Management: Lead teams through transitions, whether it's a departmental restructure, a shift in product strategy, or scaling a new office.
  • Employee Relations: Manage complex workplace issues, including conflict resolution and performance improvement plans (PIPs), while maintaining legal compliance.

Pay Transparency Statement
This is a hybrid position based out of one of our Lehi, UT office. Hybrid employees are expected to be in the office three days per week.#LI-hybrid
The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the salary, you will be eligible for up to 115,000 stock options aligned with job level and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at https://jobs.collectivehealth.com/benefits/.
Lehi, UT Pay Range
$110,000-$137,500 USD
Why Join Us?
  • Mission-driven culture that values innovation, collaboration, and a commitment to excellence in healthcare
  • Impactful projects that shape the future of our organization
  • Opportunities for professional development through internal mobility opportunities, mentorship programs, and courses tailored to your interests
  • Flexible work arrangements and a supportive work-life balance

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact recruiting-accommodations@collectivehealth.com.
Privacy Notice
For more information about why we need your data and how we use it, please see our privacy policy: https://collectivehealth.com/privacy-policy/.

What Collective Health employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom