Subrogation Supervisor
Columbia, MO · On-site
Participate in claims leadership discussions and departmental initiatives. Subrogation Operations & Recovery Management * Oversee the execution of MEM's subrogation program to maximize recovery ...
Subrogation Supervisor
Columbia, MO · On-site
Participate in claims leadership discussions and departmental initiatives. Subrogation Operations & Recovery Management * Oversee the execution of MEM's subrogation program to maximize recovery ...
Operations Manager Hauling
Bridgeton, MO · On-site
... claims. * Implement and execute plans to complement the business unit's strategic and operating ... Approve expenses and manage budget for the operations department including approval of purchase ...
Operations Manager Hauling
Bridgeton, MO · On-site
... claims. * Implement and execute plans to complement the business unit's strategic and operating ... Approve expenses and manage budget for the operations department including approval of purchase ...
Operations Manager Hauling
Bridgeton, MO · On-site
... claims. * Implement and execute plans to complement the business unit's strategic and operating ... Approve expenses and manage budget for the operations department including approval of purchase ...
Operations Manager Hauling
Bridgeton, MO · On-site
... claims. * Implement and execute plans to complement the business unit's strategic and operating ... Approve expenses and manage budget for the operations department including approval of purchase ...
... claims. * Implement and execute plans to complement the business unit's strategic and operating ... Approve expenses and manage budget for the operations department including approval of purchase ...
... claims. * Implement and execute plans to complement the business unit's strategic and operating ... Approve expenses and manage budget for the operations department including approval of purchase ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Pharmacy Operations Manager
Seymour, MO · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Pharmacy Operations Manager
Seymour, MO · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Pharmacy Operations Manager
O Fallon, MO · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Pharmacy Operations Manager
O Fallon, MO · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Pharmacy Operations Manager
Ballwin, MO · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Pharmacy Operations Manager
Ballwin, MO · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Pharmacy Operations Manager
Ballwin, MO · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Pharmacy Operations Manager
Ballwin, MO · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Pharmacy Operations Manager
Ballwin, MO · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Pharmacy Operations Manager
Ballwin, MO · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...
Claims Operations Manager information
See Missouri salary details
$32.8K - $41.7K
4% of jobs
$41.7K - $50.6K
4% of jobs
$50.6K - $59.4K
10% of jobs
$62.8K is the 25th percentile. Wages below this are outliers.
$59.4K - $68.3K
18% of jobs
$68.3K - $77.2K
12% of jobs
The median wage is $78.7K / yr.
$77.2K - $86K
13% of jobs
$86K - $94.9K
14% of jobs
$95.3K is the 75th percentile. Wages above this are outliers.
$94.9K - $103.8K
12% of jobs
$103.8K - $112.6K
7% of jobs
$112.6K - $121.5K
4% of jobs
$121.5K - $130.4K
2% of jobs
$32.8K
$82.4K
$130.4K
How much do claims operations manager jobs pay per year?
As of Aug 11, 2026, the average yearly pay for claims operations manager in Missouri is $82,414.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,800.00 and $98,500.00 per year, depending on experience, location, and employer.
How does a claims operations manager typically interact with cross-functional teams within an insurance organization?
A Claims Operations Manager regularly collaborates with cross-functional teams such as underwriting, customer service, legal, and IT to ensure smooth processing of claims and adherence to company policies. This role often requires coordinating process improvements, addressing compliance requirements, and resolving escalated issues that span multiple departments. Effective communication and project management skills are essential, as the manager must balance operational efficiency with customer satisfaction while ensuring regulatory standards are met.
What are the key skills and qualifications needed to thrive as a claims operations manager, and why are they important?
To thrive as a Claims Operations Manager, you need expertise in insurance claims processes, analytical skills, and a background in business or finance, often supported by a bachelor's degree and relevant industry experience. Familiarity with claims management systems, workflow automation tools, and regulatory compliance platforms is typically required. Strong leadership, problem-solving, and communication skills help manage teams and resolve complex claims efficiently. These abilities are vital for ensuring timely and accurate claims processing, regulatory adherence, and high levels of customer satisfaction.
How much do claims operations managers make in the US?
Claims operations managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, location, and company size. They often oversee claims processing teams, utilize claims management software, and require strong leadership and industry knowledge.
Is claims operations manager a high paying job?
Claims operations managers typically earn above-average salaries compared to entry-level roles, with compensation influenced by experience, industry, and location. They often receive benefits such as bonuses and health insurance, and the role requires strong leadership and knowledge of claims processing systems.
What is the difference between Claims Operations Manager vs Claims Adjuster?
| Aspect | Claims Operations Manager | Claims Adjuster |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experience | Requires a high school diploma or bachelor’s degree, licensing, and adjuster certifications |
| Work Environment | Oversees teams, manages claims processes, and develops policies within an office or corporate setting | Investigates claims, assesses damages, and interacts directly with claimants, often in the field or office |
| Employer & Industry Usage | Common in insurance companies, large agencies, and corporate claims departments | Found in insurance companies, independent adjusting firms, and public adjusting roles |
The Claims Operations Manager focuses on managing teams and streamlining claims processes, while the Claims Adjuster handles the investigation and evaluation of individual claims. Both roles are essential in the claims lifecycle but differ in responsibilities, work environment, and required credentials.
What is a claims operations manager?
Claims Operations Managers are professionals responsible for overseeing and managing the daily operations of an insurance claims department. They ensure that claims are processed efficiently, accurately, and in compliance with company policies and regulations. Their duties often include supervising staff, implementing process improvements, handling escalated issues, and analyzing performance metrics. Claims Operations Managers play a key role in optimizing workflow, maintaining customer satisfaction, and minimizing risk for the organization.
What are the most commonly searched types of Claims Operations jobs in Missouri? The most popular types of Claims Operations jobs in Missouri are:
What are popular job titles related to Claims Operations Manager jobs in Missouri? For Claims Operations Manager jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Claims Operations Manager jobs in Missouri look for? The top searched job categories for Claims Operations Manager jobs in Missouri are:
What cities in Missouri are hiring for Claims Operations Manager jobs? Cities in Missouri with the most Claims Operations Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 13 days ago
Job description
Are you an experienced subrogation professional who enjoys both leading people and driving results? MEM Insurance is seeking a Subrogation Supervisor to lead our subrogation team while managing a portfolio of complex recovery matters. This is an excellent opportunity for a collaborative leader who thrives on developing talent, strengthening processes, and maximizing recovery outcomes.
As a working supervisor, you will provide day-to-day leadership, coaching, and technical guidance to a team of subrogation professionals while maintaining an active caseload of complex files. You will partner closely with claims leadership, legal counsel, and external experts to ensure timely investigations, effective recovery strategies, and high-quality claim outcomes.
The ideal candidate brings a passion for mentoring others, a strong understanding of subrogation practices, and a commitment to continuous improvement. At MEM, you'll have the opportunity to make a meaningful impact on our claims operations while helping build a strong, engaged, and successful team.
- Provide day-to-day leadership, coaching, and mentorship to the subrogation team.
- Foster a culture of accountability, collaboration, continuous learning, and exceptional service.
- Partner with the Claims Consulting Manager to recruit, train, develop, and retain high-performing team members.
- Establish clear performance expectations and conduct performance reviews aligned with MEM’s performance management process.
- Support employee development, succession planning, and career growth initiatives.
- Lead regular team meetings and individual coaching sessions to align priorities and share best practices.
- Participate in claims leadership discussions and departmental initiatives.
- Oversee the execution of MEM’s subrogation program to maximize recovery opportunities and ensure adherence to established policies and procedures.
- Manage a personal caseload of complex and catastrophic subrogation files from investigation through resolution.
- Develop and implement recovery strategies that balance financial outcomes with operational efficiency.
- Conduct comprehensive claim investigations, preserve critical evidence, and maintain complete file documentation.
- Perform cost-benefit analyses to evaluate recovery opportunities and allocate resources effectively.
- Participate in claim reviews and collaborate with claims partners to develop file strategy and direction.
- Monitor arbitration outcomes and identify trends, process improvements, and recovery opportunities.
- Collaborate with legal counsel and external partners to preserve rights and develop litigation strategies.
- Negotiate settlements with carriers, attorneys, and other interested parties.
- Represent MEM’s interests during mediations, arbitrations, depositions, hearings, and other legal proceedings as needed.
- Provide consultation and status updates to policyholders, agents, underwriters, and internal stakeholders regarding subrogation matters.
- Support litigation management efforts and coordinate with external counsel on complex recovery files.
- Ensure evidence is properly secured, documented, and maintained according to legal and regulatory requirements.
- Maintain chain-of-custody standards and oversee evidence storage practices.
- Partner with field investigators, engineers, attorneys, and technical experts to support investigations and recovery efforts.
- Monitor vendor utilization to ensure quality service and responsible cost management.
- Develop and deliver onboarding and ongoing subrogation training programs for claims staff.
- Share industry trends, regulatory updates, and best practices to promote team effectiveness.
- Coordinate educational opportunities with external experts and industry partners.
- Identify and implement process improvements that enhance efficiency, reduce cycle times, and support operational excellence.
- Support budget planning and resource management activities related to the subrogation function.
- Utilize industry resources, databases, and recovery tools to support investigative and recovery efforts.
- Pursue ongoing professional development and maintain industry knowledge.
- Serve as a subject matter expert for subrogation-related initiatives and professional forums when appropriate.
- Bachelor’s degree in Business Administration, Finance, Economics, or a related field required.
Preferred:
- Associate in Claims (AIC)
- Senior Claim Law Associate (SCLA)
- Certified Subrogation Recovery Professional (CSRP)
- Valid driver’s license required.
- Claims Adjusting License preferred.
- 7-10 years of subrogation experience required. Relevant workers' compensation claims experience may be considered in lieu of direct subrogation experience.
- Prior experience handling complex recovery matters, investigations, arbitration, and litigation-related activities.
- Leadership, supervisory, or team development experience preferred.
- Experience researching insurance laws, regulations, and compliance requirements strongly preferred.
Company Culture and Values
At MEM Insurance, we are committed to our vision, mission, and values. We foster a culture of collaboration, integrity, and innovation. Our team is passionate about delivering exceptional service to our customers while supporting each other’s growth and success. We believe in accountability, continuous learning, and creating an environment where employees feel valued and empowered.
Diversity Statement
MEM Insurance is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that varied perspectives drive innovation and strengthen our ability to serve our customers and communities.
Total Rewards Overview
- Health Plans: Medical, Dental, and Vision
Includes fertility benefits, fully paid preventative care, and adult orthodontia. - Employer-Paid Life and Disability Benefits:
Life Insurance (3x base salary), AD&D, Short and Long-term Disability. - Wellness and Recognition Program: Employer-paid incentives for employees and spouses.
- Flexible Spending Account and Dependent Care options
- Health Savings Account: Generous employer contribution.
- Time Away from Work:
Generous PTO, 11 Holidays + 4 Early Releases, 16 Hours Volunteer Time Off, 20 Days Paid Parental Leave, Marriage, Bereavement, and Jury Duty leave. - Employee Assistance Programs
- 401k Retirement Plan: Employer match and profit sharing.
- Adoption Assistance and Tuition Assistance
Notice Regarding Use of Artificial Intelligence
MEM may use artificial intelligence (AI) tools to more efficiently facilitate and assist in decisions involving recruitment, hiring, promotion, renewal of employment, selection for training or apprenticeship, discharge, discipline, tenure, or the terms, privileges, or conditions of employment. Any such use of AI tools will comply with all applicable laws.
MEM may use artificial intelligence (AI) tools to more efficiently facilitate and assist in decisions involving recruitment, hiring, promotion, renewal of employment, selection for training or apprenticeship, discharge, discipline, tenure, or the terms, privileges, or conditions of employment. Any such use of AI tools will comply with all applicable laws.