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Claims Operations Associate Jobs in Kentucky (NOW HIRING)

Cook Children's

$52 - $76/hr

Calmont Operations Building Department: Reimbursement Analysis Shift: First Shift (United States of ... Associates degree required or a minimum of 5 years of claims/audit experience which includes ...

New

Sustainable World, Inc.

$68 - $102/hr

We have more than 6,400 employees and associates in our partner dental practices and operate ... operations. * Recognized subject matter expertise, including industry involvement through peer ...

Sustainable World, Inc.

$68 - $102/hr

We have more than 6,400 employees and associates in our partner dental practices and operate ... may impact company operations. * Recognized subject matter expertise, including industry ...

Kayne Anderson

$85 - $120/hr

... and operation of investments. The firm's entrepreneurial spirit and resilient culture, combined ... Manage claims and litigation and act as a liaison to insurance carriers and legal counsel

Syracuse University

$76 - $88/hr

Associate Director for Revenue Cycle and Operations Job Title Associate Director for Revenue Cycle ... Includes supervision of two medical billers to ensure timely and accurate claims submissions.

View Moreicons

$52 - $78/hr

... claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries ... High School Diploma or equivalent required, Associates or Bachelor's degree preferred Experience ...

Bertelsmann-Jobs

Operations Manager

Louisville, KY · On-site

Hire, train, evaluate, coach, and develop supervisors and warehouse associates. * Serve as a key ... claims reduction, and service level attainment. * Lead training and development activities for ...

Bertelsmann-Jobs

Operations Manager

Louisville, KY · On-site

Hire, train, evaluate, coach, and develop supervisors and warehouse associates. * Serve as a key ... claims reduction, and service level attainment. * Lead training and development activities for ...

Bertelsmann

Operations Manager

KY · On-site

Hire, train, evaluate, coach, and develop supervisors and warehouse associates. * Serve as a key ... claims reduction, and service level attainment. * Lead training and development activities for ...

Cinch Home Services, Inc.

$85 - $110/hr

Will be responsible for lead and associate development and overall team productivity with emphasis ... claims, disputes, denials, and issues toward customer resolution with a heavy focus on ...

Laura Ashley - State Farm Insurance Agent

$60 - $80/hr

... to our daily business operations and customers' success. You help grow our office through ... Process insurance claims and follow up with customers on claim status. * Coordinate with ...

New

Sfmajor

$56 - $76/hr

... to our daily business operations and customers' success. You help grow our office through ... Process insurance claims and follow up with customers on claim status. * Coordinate with ...

Bertelsmann

Sr. Operations Manager

Louisville, KY · On-site

... claims reduction, and service level attainment. * Lead training and development efforts for warehouse associates and operational leadership teams across all functional areas. * Provide leadership and ...

AmTrust Financial Services Inc.

$65 - $90/hr

Thie role serves as a key operational resource for law firms, claims professionals and internal ... Associate's degreerequired, bachelor's degree preferred. Degree concentrations in Business ...

Bertelsmann-Jobs

Sr. Operations Manager

Louisville, KY · On-site

... claims reduction, and service level attainment. * Lead training and development efforts for warehouse associates and operational leadership teams across all functional areas. * Provide leadership and ...

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Claims Operations Associate information

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How much do claims operations associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for claims operations associate in Kentucky is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.05 per hour, depending on experience, location, and employer.

What is a claims operations associate?

A Claims Operations Associate is a professional who supports the processing and administration of insurance claims. They handle tasks such as reviewing claim forms, verifying information, entering data into systems, and assisting claims adjusters or examiners with documentation and communications. Their role is crucial in ensuring that claims are processed efficiently, accurately, and in compliance with company policies and regulatory requirements. Claims Operations Associates may work for insurance companies, healthcare providers, or third-party administrators.

What skills and qualifications are needed to be a claims operations associate?

To thrive as a Claims Operations Associate, you need strong analytical abilities, attention to detail, and a solid understanding of insurance processes, often supported by a bachelor's degree or relevant experience. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organizational skills, and problem-solving abilities help you manage complex claims and collaborate effectively with internal and external stakeholders. These competencies ensure accurate, efficient claims processing and contribute to customer satisfaction and organizational compliance.

What challenges might a claims operations associate encounter in their daily work?

As a Claims Operations Associate, you may encounter challenges such as managing a high volume of claims while ensuring accuracy and compliance with regulations. Balancing timely processing with the need to investigate discrepancies or incomplete information can be demanding. Additionally, you'll often coordinate with adjusters, customers, and other departments, so strong communication and organizational skills are essential. Staying up to date with changing policies or industry standards can also be a key part of the role.

What is the difference between Claims Operations Associate vs Claims Analyst?

AspectClaims Operations AssociateClaims Analyst
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer certifications like CPCU or similar
Work EnvironmentOffice setting, handling claims processing and customer interactionsOffice or remote, analyzing claims data and making decisions
Employer & IndustryInsurance companies, third-party administratorsInsurance firms, claims departments
Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesAnalyzing claims data and decision-making processes

The Claims Operations Associate typically handles claims processing tasks, customer service, and administrative duties within an insurance setting. In contrast, a Claims Analyst focuses more on analyzing claims data, assessing risks, and making decisions based on policy details. Both roles require knowledge of insurance policies and claims procedures, but the Claims Analyst often involves more analytical skills and data interpretation.

How much do claims operations associates make in the US?

Claims operations associates in the US typically earn an average salary ranging from $40,000 to $60,000 per year, depending on experience, location, and company size. Entry-level roles may start lower, while experienced professionals or those with specialized skills can earn higher salaries. Benefits often include health insurance, paid time off, and opportunities for advancement.

Is claims processing a stressful job?

Claims processing as a Claims Operations Associate can be stressful due to the need for accuracy, attention to detail, and meeting deadlines. The role often involves handling complex cases and working under time pressure, which can contribute to job-related stress. However, workload and stress levels vary depending on the employer and individual workload management skills.

What cities in Kentucky are hiring for Claims Operations Associate jobs?

Cities in Kentucky with the most Claims Operations Associate job openings:

Claims Operations Associate jobs near you
Infographic showing various Claims Operations Associate job openings in Kentucky as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,914 per year, or $18.2 per hour.

Disability Transaction Processor

Conduent, Inc.

Lexington, KY • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Key responsibilities

  • Process assigned disability transaction work items, including BLIS and Outsort queues.

  • Research customer applications and available records to locate and confirm existing disability claim matches.

  • Review document images and capture accurate index data in customer systems.

Conduent rating

6.1

Company rating: 6.1 out of 10

Based on 190 frontline employees who took The Breakroom Quiz

35th of 72 rated call and contact centers

Job description


Disability Transaction Processor- NO Phones!
Remote
Monday - Friday 8:00 a.m. - 4:00 p.m. Eastern Time - clean desk
$15.00 an hour during training, which may be below your state's minimum wage. Please take this into consideration when applying.
Job summary:
Conduent is seeking a reliable, detail-oriented remote claims processor to support disability claims operations. This role is responsible for researching customer applications, matching documents to existing claims, and capturing accurate index data from document images. The ideal candidate is comfortable working in a structured, high-volume remote environment and is receptive to coaching and training.
Key responsibilities:
  • Process assigned disability transaction work items, including BLIS and Outsort queues.
  • Research customer applications and available records to locate and confirm existing disability claim matches.
  • Review document images and capture accurate index data in customer systems.
  • Follow documented procedures, quality expectations, clean-desk requirements, and production priorities.
  • Manage a 40-hour weekly workload in a remote, PC-based production environment.
  • Apply coaching and training feedback to build proficiency, accuracy, and consistency.

Benefits:
  • Full-time employment
  • Pay is $15.00 per hour during training and the initial ramp-up period; compensation may later transition to a production-based structure.
  • Work-from-home opportunity
  • On-the-job training
  • Schedule flexibility after training, based on work volume
  • Benefit options for eligible employees

Requirements:
  • Must be comfortable adhering to a strict clean-desk policy.
  • Must be able to submit to and pass the required background screening and drug screening.
  • Must have a high school diploma or general education degree (GED).
  • Basic PC and internet skills, including the ability to navigate computer applications and complete routine online tasks.
  • Must be able to maintain a suitable work-from-home office environment and work 40 hours per week.
  • Must be receptive to coaching and training.
  • Data entry experience is a plus.
  • Familiarity with Microsoft Word, Outlook, and Excel is a plus.
  • Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, ping ms equal to or less than 175)
  • Must have the ability to connect with an ethernet cable to a modem/router
  • Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time.
  • We are currently not hiring in the following geographies, including but not limited to:
    States: AK, AZ, CA, CT, CO, HI, IL, MA, MD, ME, MO, MT, NE, NJ, NY, RI, OR, VT, WA.
    Metro areas: Minneapolis - MN, Washington, DC, Denver - CO, Boulder - CO, Edgewater - CO, Flagstaff - AZ.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $15.00 per hour.
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the Team
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

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About Conduent

Sourced by ZipRecruiter

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Florham Park, NJ, US

Year founded

2017

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