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Claims Operations Associate Jobs in Kentucky (NOW HIRING)

Gerimed Inc

Pharmacy Network Associate

Louisville, KY · On-site

$40K - $50K/yr

The LTC Network Operations Associate will support the network department and report directly to the ... Customer support on claims processing issues. * Assistance on claim analytics and reporting ...

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Claims Operations Associate information

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$11

$18

$26

How much do claims operations associate jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for claims operations associate in Kentucky is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.05 per hour, depending on experience, location, and employer.

What is the difference between Claims Operations Associate vs Claims Analyst?

AspectClaims Operations AssociateClaims Analyst
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer certifications like CPCU or similar
Work EnvironmentOffice setting, handling claims processing and customer interactionsOffice or remote, analyzing claims data and making decisions
Employer & IndustryInsurance companies, third-party administratorsInsurance firms, claims departments
Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesAnalyzing claims data and decision-making processes

The Claims Operations Associate typically handles claims processing tasks, customer service, and administrative duties within an insurance setting. In contrast, a Claims Analyst focuses more on analyzing claims data, assessing risks, and making decisions based on policy details. Both roles require knowledge of insurance policies and claims procedures, but the Claims Analyst often involves more analytical skills and data interpretation.

What is a Claims Operations Associate?

A Claims Operations Associate is a professional who supports the processing and administration of insurance claims. They handle tasks such as reviewing claim forms, verifying information, entering data into systems, and assisting claims adjusters or examiners with documentation and communications. Their role is crucial in ensuring that claims are processed efficiently, accurately, and in compliance with company policies and regulatory requirements. Claims Operations Associates may work for insurance companies, healthcare providers, or third-party administrators.

What are the key skills and qualifications needed to thrive as a Claims Operations Associate, and why are they important?

To thrive as a Claims Operations Associate, you need strong analytical abilities, attention to detail, and a solid understanding of insurance processes, often supported by a bachelor's degree or relevant experience. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organizational skills, and problem-solving abilities help you manage complex claims and collaborate effectively with internal and external stakeholders. These competencies ensure accurate, efficient claims processing and contribute to customer satisfaction and organizational compliance.

What are some typical challenges a Claims Operations Associate might encounter in their daily work?

As a Claims Operations Associate, you may encounter challenges such as managing a high volume of claims while ensuring accuracy and compliance with regulations. Balancing timely processing with the need to investigate discrepancies or incomplete information can be demanding. Additionally, you'll often coordinate with adjusters, customers, and other departments, so strong communication and organizational skills are essential. Staying up to date with changing policies or industry standards can also be a key part of the role.
What cities in Kentucky are hiring for Claims Operations Associate jobs? Cities in Kentucky with the most Claims Operations Associate job openings:
Claims Operations Associate jobs near you
Infographic showing various Claims Operations Associate job openings in Kentucky as of May 2026, with employment types broken down into 66% Full Time, 33% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,914 per year, or $18.2 per hour.