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Claims Operations Associate Jobs in Kentucky (NOW HIRING)

Ingram Barge Company

Claims Adjuster

Paducah, KY · On-site

Claims Adjusters are responsible for investigating incidents and claims, analyzing risk issues ... Interfacing with vessel associates, operations managers, customer service representatives ...

Ingram Barge Company

Claims Adjuster

Paducah, KY

Claims Adjusters are responsible for investigating incidents and claims, analyzing risk issues ... Interfacing with vessel associates, operations managers, customer service representatives ...

Gerimed Inc

Pharmacy Network Associate

Louisville, KY · On-site

$40K - $50K/yr

The LTC Network Operations Associate will support the network department and report directly to the ... Customer support on claims processing issues. * Assistance on claim analytics and reporting ...

PharMerica

Claims Processing Supervisor

Louisville, KY · On-site +1

... associates' assignments and work queues on a daily and weekly basis, ensuring the timely resolution of claims, accurate billing, and the effective distribution of work to support operational ...

PharMerica

Claims Processing Supervisor

Louisville, KY · Remote

... associates' assignments and work queues on a daily and weekly basis, ensuring the timely resolution of claims, accurate billing, and the effective distribution of work to support operational ...

Elevance Health

Claims Auditor Lead

Louisville, KY · Hybrid

Claims Auditor Lead Hybrid 1: This role requires associates to be in-office1 - 2days per week ... Service Operations. Responsible for pre and post payment and adjudication audits of high dollar ...

Humana, Inc.

Claims Processing Representative

Louisville, KY · On-site

$40K - $52K/yr

... operational/customer support assignments. Performs computations. Typically works on semi-routine ... Following training and appraisal period, associates will transition to Work From Home and required ...

Humana

Claims Processing Representative

Louisville, KY · On-site

$40K - $52K/yr

... operational/customer support assignments. Performs computations. Typically works on semi-routine ... Following training and appraisal period, associates will transition to Work From Home and required ...

Humana

Claims Processing Representative

Louisville, KY · On-site

$40K - $52K/yr

... operational/customer support assignments. Performs computations. Typically works on semi-routine ... Following training and appraisal period, associates will transition to Work From Home and required ...

Humana

Claims Processing Representative

Louisville, KY · On-site

$40K - $52K/yr

... operational/customer support assignments. Performs computations. Typically works on semi-routine ... Following training and appraisal period, associates will transition to Work From Home and required ...

Floor & Décor

Operations Manager

Florence, KY

... and associate education. Ensures the store is a safe workplace and provided a safe shopping ... Handle claims and other KCM/MOD duties as needed * Ensure maximum scheduling coverage especially ...

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All JobsClaims Operations Associate JobsClaims Operations Associate Jobs in Kentucky

Claims Operations Associate information

See Kentucky salary details

$11

$18

$26

How much do claims operations associate jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for claims operations associate in Kentucky is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.05 per hour, depending on experience, location, and employer.

What is the difference between Claims Operations Associate vs Claims Analyst?

AspectClaims Operations AssociateClaims Analyst
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer certifications like CPCU or similar
Work EnvironmentOffice setting, handling claims processing and customer interactionsOffice or remote, analyzing claims data and making decisions
Employer & IndustryInsurance companies, third-party administratorsInsurance firms, claims departments
Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesAnalyzing claims data and decision-making processes

The Claims Operations Associate typically handles claims processing tasks, customer service, and administrative duties within an insurance setting. In contrast, a Claims Analyst focuses more on analyzing claims data, assessing risks, and making decisions based on policy details. Both roles require knowledge of insurance policies and claims procedures, but the Claims Analyst often involves more analytical skills and data interpretation.

Is claims a stressful job?

Claims Operations Associate roles can be stressful due to the need to meet deadlines, handle complex cases, and ensure accuracy in processing claims. The job often requires strong attention to detail, communication skills, and the ability to manage a high volume of work efficiently.

What is a Claims Operations Associate?

A Claims Operations Associate is a professional who supports the processing and administration of insurance claims. They handle tasks such as reviewing claim forms, verifying information, entering data into systems, and assisting claims adjusters or examiners with documentation and communications. Their role is crucial in ensuring that claims are processed efficiently, accurately, and in compliance with company policies and regulatory requirements. Claims Operations Associates may work for insurance companies, healthcare providers, or third-party administrators.

What jobs pay 500,000 a year in the US?

Claims Operations Associates typically do not earn $500,000 annually; such high salaries are usually found in executive roles, specialized medical professionals, or successful entrepreneurs. High-paying jobs often require extensive experience, advanced skills, or ownership of a business. Most roles in claims processing are salaried and do not reach this level without additional responsibilities or bonuses.

What is the role of an operations associate?

A Claims Operations Associate is responsible for managing and processing insurance claims, ensuring accuracy and compliance with company policies. They often use claims management software, communicate with clients and providers, and perform data entry and analysis to support efficient claims handling.

What are the key skills and qualifications needed to thrive as a Claims Operations Associate, and why are they important?

To thrive as a Claims Operations Associate, you need strong analytical abilities, attention to detail, and a solid understanding of insurance processes, often supported by a bachelor's degree or relevant experience. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organizational skills, and problem-solving abilities help you manage complex claims and collaborate effectively with internal and external stakeholders. These competencies ensure accurate, efficient claims processing and contribute to customer satisfaction and organizational compliance.

What do claims associates do?

Claims associates review and process insurance claims by verifying information, assessing damages, and determining coverage eligibility. They use claims management systems and often communicate with clients, healthcare providers, or repair shops to resolve claims efficiently and accurately.

What are some typical challenges a Claims Operations Associate might encounter in their daily work?

As a Claims Operations Associate, you may encounter challenges such as managing a high volume of claims while ensuring accuracy and compliance with regulations. Balancing timely processing with the need to investigate discrepancies or incomplete information can be demanding. Additionally, you'll often coordinate with adjusters, customers, and other departments, so strong communication and organizational skills are essential. Staying up to date with changing policies or industry standards can also be a key part of the role.
What cities in Kentucky are hiring for Claims Operations Associate jobs? Cities in Kentucky with the most Claims Operations Associate job openings:
Claims Operations Associate jobs near you
Infographic showing various Claims Operations Associate job openings in Kentucky as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,914 per year, or $18.2 per hour.
Claims Adjuster

Claims Adjuster

Ingram Barge Company

Paducah, KY • On-site

Full-time

Posted 8 days ago

Job description

Company Description
Ingram Marine Group encompasses our operating units involved in transporting bulk commodities on America's inland waterways, delivering fuel and supplies to the towing industry, and providing a ship anchorage in Louisiana. As the leading carrier, we operate a fleet that transport aggregates, grain, fertilizer, coal, ores, alloys, steel products, chemicals, and other products.
We're committed to being the best at whatever we do. We're continuously growing, adapting, and responding, and we're successful because of the outstanding hard work and creative energy of our associates.
Job Description
Ingram Marine Group is hiring a Claims Adjuster in the Nashville, TN area.
Claims Adjusters are responsible for investigating incidents and claims, analyzing risk issues inherent therein, participating in the litigation process with the assistance of in-house and outside counsel, as well as mediating and resolving claims at various times in the process. Claims may involve personal injury/illnesses, property damage, cargo damage and other types of claims.
What You Will Be Doing:
  • Investigating and managing incidents and events resulting from marine group operations to identify proximate cause and access potential liability on the part of the organization.
  • Interfacing with vessel associates, operations managers, customer service representatives, contractors, insurance carriers, medical providers, in-house and outside counsel, and others, as required, in order to investigate and effectively process claims, as well as manage liability exposure.
  • Consulting with claimants and medical providers to obtain pertinent medical information to manage claims.
  • Maintaining accurate records and notes on all aspects of claims that fall within a manager's geographic area of responsibility, such as take statements, obtain medical records, hire surveyors, and other relevant tasks.
  • Establishing reserves, monitoring expenditures and approving payment of necessary claim related expenses.
  • Partnering with in-house and outside counsel to formulate litigation strategy and achieve favorable results for the organization.
  • Initiating and monitoring various requested Coast Guard documentation (such as 2692 forms).
  • Maintaining claim files and system records.
  • Supporting department activities with regular and prompt attendance.

Qualifications
Knowledge, Skills, & Abilities:
  • Excellent interpersonal and communication skills
  • Ability to organize and prioritize multiple projects and tasks
  • Ability to work independently with little supervision
  • Knowledge of investigative techniques
  • Understanding of litigation process

Degree Required: High School Diploma / GED
Years of Experience Preferred: 3-5
Additional Information
This position can be located in one of these locations:
- Nashville, TN
- Paducah, KY
- Granite City, IL
- Reserve, LA
- Houston, TX
All your information will be kept confidential according to EEO guidelines.
If you are requesting reasonable accommodation or disability assistance in submitting your application, you may email us at Recruiting@ingrambarge.com
Ingram Marine Group and its affiliates ("Company") is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
EEO/AA Employer/Vet/Disabled
We participate in EVerify
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf

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