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Claims Manager Jobs in Provo, UT (NOW HIRING)

Layton

ESH Claims Administrator

Sandy, UT · On-site

Maintain communication with Claims Team, Safety Managers, Supervisors and Associates. * Request/review injured worker medical status reports * Communicate any significant changes, problems, or ...

Progressive

Claims Adjuster Trainee

Sandy, UT · Hybrid

$54K - $57K/yr

In a fast-paced environment, you'll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You'll have the support of a collaborative team ...

Trucordia

Property Claims Adjuster

Provo, UT · On-site

The Property Claims Adjuster assesses property damage, reviews policy coverage, gathers and ... Excellent time management and organizational skills. * Outstanding verbal and written communication ...

Gallagher

Client Manager

Midvale, UT

Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience. Producer's License.

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Claims Manager information

See Provo, UT salary details

$33.1K

$83.1K

$131.5K

How much do claims manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for claims manager in Provo, UT is $83,113.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,300.00 and $99,300.00 per year, depending on experience, location, and employer.

What does a claims manager do?

A Claims Manager oversees the processing and resolution of insurance claims within an organization. Their responsibilities include evaluating claims, ensuring compliance with company policies and legal regulations, and managing a team of claims adjusters or examiners. Claims Managers work to ensure claims are handled efficiently and fairly, often acting as a point of escalation for complex or disputed cases. They also analyze data to improve claims processes and mitigate risk. Effective communication and leadership skills are essential in this role.

What skills and qualifications are needed to be a claims manager?

To thrive as a Claims Manager, you need expertise in insurance policies, risk assessment, and claims processing, usually supported by a degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance tools, and industry certifications such as AIC (Associate in Claims) is typically required. Strong analytical thinking, negotiation skills, and effective communication help you manage complex cases and lead teams successfully. These skills and qualities are vital for ensuring accurate claims resolution, minimizing financial loss, and maintaining client trust.

How does a claims manager balance high case volumes with thorough and accurate claim assessments?

Claims Managers often face the challenge of managing a large number of claims while maintaining quality and compliance. To address this, they implement efficient workflows, delegate tasks among team members, and use claims management software to automate routine processes. Regular team meetings and performance tracking help ensure that each claim is processed accurately and within regulatory timelines. Strong organizational skills and effective communication are key to balancing these demands and supporting both claimants and internal stakeholders.

What is the difference between Claims Manager vs Claims Adjuster?

AspectClaims ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceUsually requires a high school diploma or bachelor’s degree, with certifications like AIC or CPCU preferred
Work EnvironmentOversees claims departments, manages teams, and develops policies within insurance companiesEvaluates individual claims, investigates damages, and determines settlement amounts
Employer & Industry UsageCommonly employed in insurance companies, handling claims processes and team managementFound in insurance firms, adjusting claims directly with policyholders and providers

In summary, Claims Managers oversee the claims process and manage teams, requiring leadership skills and industry certifications. Claims Adjusters focus on evaluating individual claims, investigating damages, and determining payouts. Both roles are essential in the insurance industry but differ in scope and responsibilities.

How much do claims managers make in the US?

Claims managers in the US typically earn a median annual salary of around $80,000 to $100,000, with experienced professionals and those in senior roles earning over $120,000. Salaries vary based on location, industry, and level of experience, and many claims managers hold certifications such as the CPCU or ARM to advance their careers.

What is the role of a claims manager?

A claims manager oversees the processing and settlement of insurance claims, ensuring accuracy and compliance with policies. They evaluate claim validity, coordinate with adjusters and clients, and may use claims management software to streamline operations.
More about Claims Manager jobs

What are the most commonly searched types of Claims jobs in Provo, UT?

The most popular types of Claims jobs in Provo, UT are:

What cities near Provo, UT are hiring for Claims Manager jobs?

Cities near Provo, UT with the most Claims Manager job openings:

Claims Manager jobs near you

Supervisor, Workers' Compensation Claims

WCF Insurance Company

Sandy, UT • On-site

$89 - $111/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Key responsibilities

  • Lead, coach, and develop a team of workers' compensation claims adjusters.

  • Assign workloads, conduct claim audits, and review and approve significant claim actions.

  • Monitor team performance, provide technical guidance, and support process improvements.

Job description

WCF Insurance is an “A” rated, innovative property and casualty carrier with more than a century of experience serving businesses across the Western United States. Since 1917, we have built our reputation on doing the right thing, being great at what we do, and helping others succeed. As we continue to grow, we are looking for individuals who share these values and want to contribute to delivering an excellent insurance experience.

Position Overview

The Workers' Compensation Claims Department has an immediate opening for a Claims Supervisor to lead and develop a team of adjusters while supporting quality claim handling, regulatory compliance, customer service, and operational excellence. This full-time, exempt position follows a hybrid work schedule and is based at WCF Insurance's Sandy Headquarters. The role reports to a Regional Claims Manager and offers the opportunity to influence team performance, strengthen claim practices, and contribute to a collaborative, service-focused claims organization.

Qualifications

Bachelor's degree and/or professional claims designation preferred. Minimum of five years of claims adjusting experience; supervisory, leadership, or team lead experience preferred. Advanced knowledge of workers' compensation claims, regulations, case law, and claims management practices. Experience handling complex, catastrophic, or litigated claims. Strong communication, organization, decision-making, coaching, and time-management skills. Ability to manage competing priorities in a fast-paced claims environment.

Essential Job Functions
  • Lead, coach, and develop a team of workers' compensation claims adjusters.
  • Assign and balance workloads to support timely, high-quality claim handling, and customer service.
  • Conduct claim audits, supervisory reviews, and quality assurance activities within company standards and regulatory requirements.
  • Monitor productivity, customer service, claim activity, and performance metrics using available reporting tools.
  • Review and approve settlements, liability decisions, reserve changes, and other significant claim actions within authority.
  • Provide technical guidance on escalated claim issues and support onboarding, training, and employee development.
  • Identify opportunities to improve processes, consistency, and operational efficiency.
Accountability & Requirements
  • Hire, train, motivate, supervise, and mentor claims staff.
  • Build a collaborative, customer-focused, high-performing team culture.
  • Maintain current knowledge of applicable laws, regulations, industry trends, and claims best practices.
  • Apply WCF claims standards consistently and promote accountability for quality, productivity, service, and technical excellence.
Benefits
  • Medical, dental, and vision insurance.
  • Company paid life insurance.
  • 401K with a generous 6% employer match.
  • Employee Assistance Program (EAP).
  • Time off to volunteer in the local community.
  • All employees earn 4 weeks of vacation their first year.

The expected salary range for this position is 89,100.00-111,300.00. This salary range depends on experience, education, and location for this specific position.

Values

The person in this position must demonstrate the WCF values of doing the right thing, being great at your job, and helping others succeed to fulfill the company’s mission of excellence.

Working Conditions

This position is based in an office environment with adequate temperature and lighting control. There are no known hazardous or unpleasant conditions caused by noise, dust, or other environmental factors. There are potentially high-stress situations that require meeting deadlines. The employee must meet the job attendance requirements for this position.

Our People

WCF strives to provide an excellent work experience and cultivate an inclusive environment where anyone who embodies our values will thrive.

Equal Opportunity Employer

WCF Insurance provides equal employment opportunity to all qualified applicants and employees regardless of race, color, religion, sex, age, national origin, veteran status, disability that can be reasonably accommodated, or any other basis prohibited by federal, state, or local law.

With over 100 years of experience, WCF Insurance is an innovative property and casualty insurance provider that serves the Western United States. Every day our dedication is to the people who make our communities thrive - from the amazing businesses we insure, to our incredible agency partners, to our fantastic employees, and the non-profits we support. We strive to make a lasting impact by continuing to make investments in the region and protecting the communities within it.

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