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Claims Generalist Associate Jobs in Indiana (NOW HIRING)

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Claims Generalist Associate information

What does a Claims Generalist Associate do?

A Claims Generalist Associate is responsible for handling and processing insurance claims, typically in property, auto, or casualty insurance. They review claim details, investigate circumstances, communicate with policyholders and third parties, and determine the validity and value of the claim. This role requires strong analytical and communication skills, as well as the ability to manage multiple claims efficiently. Claims Generalist Associates play a key part in ensuring fair and timely resolution of claims for customers.

What are the key skills and qualifications needed to thrive as a Claims Generalist Associate?

To thrive as a Claims Generalist Associate, you typically need strong analytical skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry-specific certifications like AIC (Associate in Claims) are commonly required. Excellent communication, problem-solving abilities, and customer service skills help you stand out in this role. These skills are vital for accurately processing claims, ensuring regulatory compliance, and maintaining positive client relationships.

What are some typical challenges a Claims Generalist Associate might face in their daily work?

As a Claims Generalist Associate, you may encounter challenges such as managing high volumes of claims while maintaining accuracy and efficiency. Balancing customer expectations with company policies can also be demanding, especially when claim decisions are contested. Additionally, staying updated on evolving insurance regulations and documentation requirements is essential to ensure compliance. Strong communication and organizational skills help navigate these challenges and foster positive outcomes for both clients and the company.

What is the difference between Claims Generalist Associate vs Claims Adjuster?

AspectClaims Generalist AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance certificationsHigh school diploma; insurance licensing often required
Work EnvironmentOffice-based, collaborative teams, administrative tasksField or office-based, investigating claims, interacting with claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentUnderstanding entry-level claims roles, administrative dutiesInvestigating claims, assessing damages, settlement processes

The Claims Generalist Associate typically handles administrative and support tasks within the claims process, often in an office setting. In contrast, a Claims Adjuster actively investigates and evaluates claims, sometimes in the field. Both roles require similar credentials, but their responsibilities and work environments differ, catering to different stages of the claims process.

What job categories do people searching Claims Generalist Associate jobs in Indiana look for?

The top searched job categories for Claims Generalist Associate jobs in Indiana are:

What cities in Indiana are hiring for Claims Generalist Associate jobs?

Cities in Indiana with the most Claims Generalist Associate job openings:

Claims Generalist Associate jobs near you
Infographic showing various Claims Generalist Associate job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Human Resources Coordinator (Plainfield, IN Distribution Center)

DICK'S SPORTING GOODS INC

Plainfield, IN • On-site

$20.50 - $27/hr

Other

Posted 14 days ago

Dick's Sporting Goods rating

6.5

Company rating: 6.5 out of 10

Based on 1,149 frontline employees who took The Breakroom Quiz

15th of 39 rated national retailers

Job description

Human Resources Coordinator

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

The Human Resources Coordinator is responsible for supporting the Plainfield Distribution Center HR function through a variety of systems and processes. The Coordinator ensures accuracy of data within HR reporting systems, supports HRBP procedures through the teammate employment lifecycle, and leads administrative support within the Generalist function.

Job Duties & Responsibilities:

  • Daily review of Workday Time & Attendance, ensuring payroll, attendance, schedules, and organizational data accuracy.
  • Process unemployment claims and coordinate responses in partnership with Operations and Legal as needed.
  • Co-facilitate New Hire Orientation and support onboarding initiatives to enhance the teammate experience.
  • Conduct exit interviews, analyze trends, identify themes, and provide recommendations to improve retention and engagement.
  • Serve as an initial point of contact for HR inquiries, gathering relevant information and escalating teammate relations concerns to the Sr. HRBP as appropriate.
  • Prepare, audit, and analyze HR reports and metrics, ensuring data accuracy and identifying trends requiring follow up or escalation.
  • Partner with Operations leaders to provide workforce analytics, ad hoc reporting, and data-driven recommendations.
  • Respond to internal and external HR inquiries, exercising sound judgment when handling confidential and sensitive information.
  • Maintain HR records and documentation in compliance with company policies, legal requirements, and record retention standards.
  • Partner with centralized recruiting and Operations leaders to communicate staffing needs and support hiring initiatives.
  • Serve as a resource to teammates and leaders regarding HR policies, procedures, and teammate programs.

Qualifications:

  • Associate's Degree in Human Resources or Business Administration
  • 1-3 years of experience in Human Resources administration in a distribution, manufacturing, retail, or high-volume operational environment

Virtual Requirements:

At DICK'S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

  • Cameras must be on during all virtual interviews.
  • AI tools are not permitted to be used by the candidate during any part of the interview process.
  • Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone!

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