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Claims Director Jobs in Normal, IL (NOW HIRING)

Walgreens

Pharmacy Customer Service Associate

Normal, IL · On-site

$16 - $18/hr

In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Processes (corrects and resubmits) manual claims for third party program prescription services in a ...

Walgreens

Pharmacy Customer Service Associate

Normal, IL · On-site

$16 - $18/hr

In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Processes (corrects and resubmits) manual claims for third party program prescription services in a ...

Walgreens

Certified Pharmacy Technician

Bloomington, IL

$17.25 - $21/hr

* In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Processes (corrects and resubmits) manual claims for third party program prescription services in a ...

Walgreens

Certified Pharmacy Technician

Bloomington, IL · On-site

$17.25 - $21/hr

* In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Processes (corrects and resubmits) manual claims for third party program prescription services in a ...

Walgreens

Certified Pharmacy Technician

Bloomington, IL

$17.25 - $21/hr

* In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Processes (corrects and resubmits) manual claims for third party program prescription services in a ...

Walgreens

Certified Pharmacy Technician

Bloomington, IL · On-site

$17.25 - $21/hr

* In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Processes (corrects and resubmits) manual claims for third party program prescription services in a ...

Duane Reade

Inventory Specialist

Normal, IL · On-site

$17 - $20/hr

Completes On-Shelf Availability (OSA) end-to-end process including warehouse and direct store ... Verifies posting of all pharmacy/ prescription claims. * Completes execution of all pricing ...

Walgreens

Certified Pharmacy Technician

Bloomington, IL · On-site

$17.50 - $21/hr

* In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Processes (corrects and resubmits) manual claims for third party program prescription services in a ...

Walgreens

Certified Pharmacy Technician

Bloomington, IL · On-site

$17.50 - $21/hr

* In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Processes (corrects and resubmits) manual claims for third party program prescription services in a ...

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Showing results 21-40

All JobsClaims JobsClaims Director JobsClaims Director Jobs in Normal, IL

Claims Director information

See Normal, IL salary details

$81.6K

$124K

$174K

How much do claims director jobs pay per year?

As of Aug 15, 2026, the average yearly pay for claims director in Normal, IL is $124,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,100.00 and $137,800.00 per year, depending on experience, location, and employer.

How does a claims director typically collaborate with other departments to resolve complex claims issues?

A Claims Director often works closely with legal, underwriting, risk management, and customer service teams to resolve complex claims. This collaboration ensures that claims are handled efficiently, comply with regulatory requirements, and align with company policy. The Claims Director may lead cross-functional meetings, provide strategic input, and coordinate investigations, especially on high-value or disputed claims. Effective communication and teamwork are essential to balance the interests of the company and the policyholder while mitigating risk.

What are the key skills and qualifications needed to thrive as a claims director, and why are they important?

To thrive as a Claims Director, you need extensive experience in claims management, strong analytical abilities, and typically a bachelor's degree in business, insurance, or a related field. Familiarity with claims processing software, regulatory compliance systems, and often industry certifications such as CPCU or AIC are important. Leadership, strategic thinking, and excellent communication skills set outstanding Claims Directors apart. These competencies are crucial for ensuring efficient claims operations, regulatory adherence, and effective team management within insurance organizations.

What does a claims director do?

A claims director oversees the daily and long-term operations of an insurance claims department. In this career, you guide the department, establishing uniform policies on insurance coverage and claims for a variety of situations, such as personal injuries, property damage, or casualty loss, based on appraisal information and verification of claims by other insurance specialists. Although your duties and responsibilities are mostly in a managerial capacity, you may advise subordinates or take over claims that are particularly complex. You also represent the department and company and ensure that customers receive excellent service.

What is a claims director?

Claims Directors are senior professionals responsible for overseeing the claims department within an insurance company or similar organization. They develop and implement policies, manage claims staff, and ensure that claims are processed efficiently and in compliance with regulations. Their role includes analyzing claim trends, handling complex or escalated cases, and working to minimize company risk. Claims Directors also collaborate with other departments to improve customer satisfaction and operational effectiveness.
More about Claims Director jobs

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What cities near Normal, IL are hiring for Claims Director jobs?

Cities near Normal, IL with the most Claims Director job openings:

Claims Director jobs near you

Pharmacy Customer Service Associate

Walgreens

Normal, IL • On-site

$16 - $18/hr

Part-time

Re-posted yesterday

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,200 frontline employees who took The Breakroom Quiz

98th of 112 rated pharmacies

Job description


  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
  • In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

External Basic Qualifications
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
  • Prefer good computer skills.
  • Prefer the knowledge of store inventory control.
  • Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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