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Claims Concierge Jobs in Silver Spring, MD (NOW HIRING)

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Claims Concierge information

See Silver Spring, MD salary details

$35.1K

$74.5K

$122.5K

How much do claims concierge jobs pay per year?

As of Aug 22, 2026, the average yearly pay for claims concierge in Silver Spring, MD is $74,538.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,700.00 and $92,000.00 per year, depending on experience, location, and employer.

What is a claims concierge?

A Claims Concierge is a professional who assists clients through the insurance claims process, providing guidance, support, and personalized service to ensure a smooth and efficient resolution. They act as a liaison between the client and the insurance company, helping to gather necessary documentation, answer questions, and keep clients informed about the status of their claim. Claims Concierges aim to reduce stress and streamline the experience for individuals dealing with claims, making the process more transparent and customer-friendly.

How does a claims concierge typically collaborate with other departments during the claims process?

A Claims Concierge works closely with various departments such as adjusters, customer service, and legal teams to ensure a smooth and efficient claims experience for clients. They act as a central point of communication, coordinating information between the policyholder and internal teams, and often facilitate timely resolution by clarifying documentation requirements or addressing client concerns. This collaboration helps expedite the process and ensures that clients receive accurate updates and support throughout their claim. Strong interpersonal skills and proactive communication are key to success in this role.

What are the key skills and qualifications needed to thrive as a claims concierge, and why are they important?

To thrive as a Claims Concierge, you need strong knowledge of insurance processes, claims management, and customer service principles, usually supported by experience in an insurance or client-facing role. Familiarity with claims management systems, CRM software, and standard office productivity tools is typically required. Exceptional communication, empathy, and problem-solving skills help you build trust and guide clients through complex situations. These abilities ensure a positive client experience and efficient claims resolution, which are crucial for customer satisfaction and retention.

What is the difference between Claims Concierge vs Claims Adjuster?

AspectClaims ConciergeClaims Adjuster
CredentialsCustomer service experience, insurance knowledgeLicensing, certifications (e.g., state-specific adjuster license)
Work EnvironmentCustomer-facing, administrative, office or remoteField or office-based, investigative and assessment tasks
Employer & Industry UsageInsurance companies, brokerages, third-party administratorsInsurance carriers, claims departments, independent agencies
Search & Comparison IntentCustomer service, claims support, administrative rolesClaims investigation, settlement, assessment roles

While Claims Concierge primarily focuses on customer service and administrative support within insurance claims, Claims Adjusters are responsible for investigating and settling claims, often requiring licensing and technical expertise. Both roles are essential in the insurance industry but differ in responsibilities and credentials.

Do claims concierges make good money?

Claims concierges typically earn a median annual salary ranging from $35,000 to $50,000, depending on experience and location. They often receive benefits such as health insurance and paid time off, and the role may require strong communication and organizational skills. Salary levels can vary based on the employer and industry standards.

Is claims processing a stressful job?

Claims processing is a core responsibility of claims concierge roles, involving reviewing and managing insurance claims, which can be stressful due to tight deadlines, high workload, and the need for accuracy. The job requires strong organizational skills and attention to detail to handle complex cases efficiently. Stress levels can vary based on workload, company environment, and individual coping strategies.

What are popular job titles related to Claims Concierge jobs in Silver Spring, MD?

For Claims Concierge jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Claims Concierge jobs in Silver Spring, MD look for?

The top searched job categories for Claims Concierge jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Claims Concierge jobs?

Cities near Silver Spring, MD with the most Claims Concierge job openings:

Claims Concierge jobs near you

Hospitalist Nocturnist APP (Physician Assistant / Nurse Practitioner)

US Acute Care Solutions

Seabrook, MD • On-site

$108K - $140K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

US Acute Care Solutions rating

8.1

Company rating: 8.1 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

Job description

USACS Benefits
Financial Benefits
APP Incentive Units:
$33,000 Incentive Units after 2 years of employment and completion of the USACS APP Academy
401(k):
Industry-leading, practice-funded 401(k)
Continuing Education:
$2,500 annual tax-free CME/BEA ($4,500 during your first year with USACS)
Parental Leave:
Groundbreaking 100% paid parental leave for all new parents
Military Leave:
Pioneering paid leave for deployments
Insurance:
Comprehensive medical, dental, vision, and Rx coverage
Disability:
Short- and long-term disability (own occupation)
Malpractice Coverage:
Unmatched medical malpractice, including tail and free litigation support. USACS malpractice claims are less than 1/2 the national average!
Intangible Benefits
Location Flexibility and Job Stability:
Careers nationwide, from New York to Hawaii. Internal USACS STAT Traveling Physicians.
Clinical Guidance:
National Clinical Governance Board (NCGB) of internally elected USACS Physicians.
Bedside Support:
Evidence-based Clinical Management Tools (CMTs) and experienced Physicians available 24/7/365 to assist you.
Onboarding and Ongoing Support:
Dedicated Clinician Advocates for a personalized concierge-style service and the USACS Annual Assembly, open for all Clinicians to attend.
Professional Development:
Scholars (leadership training), Efficiency Academy, Provider Engagement & Patient Experience Academy, plus more.
About USACS
US Acute Care Solutions provides acute care to health care systems across the U.S. We're Physician owned and outcome oriented. We seek the best talent to staff clinical teams delivering hospital management solutions.
Luminis Health Doctors Community Medical Center
8118 Good Luck Road
Lanham-Seabrook, MD 20706
Meet your recruiter
Jackie Hall
HM/CC APP Recruiter
call (773) 357-7759
Contact Jackie arrow_forward_ios

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