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Claims Associate Jobs in Springfield, MO (NOW HIRING)

Prime, Inc.

Cargo Claims Associate

Springfield, MO

$16.25 - $21.75/hr

... associate to remain committed to reaching the pinnacle of their inherent potential. Responsibilities Prime, Inc. is looking for a self-motivated, dedicated individual to join our Cargo Claims team.

Prime, Inc.

Cargo Claims Associate

Springfield, MO

$16.25 - $21.75/hr

... each associate to remain committed to reaching the pinnacle of their inherent potential. Prime, Inc. is looking for a self-motivated, dedicated individual to join our Cargo Claims team.

Prime, Inc.

Cargo Claims Associate

Springfield, MO · On-site

$16.25 - $21.75/hr

... associate to remain committed to reaching the pinnacle of their inherent potential. Responsibilities Prime, Inc. is looking for a self-motivated, dedicated individual to join our Cargo Claims team.

Prime

Cargo Claims Associate

Springfield, MO · On-site

$16.25 - $21.75/hr

... associate to remain committed to reaching the pinnacle of their inherent potential. Responsibilities Prime, Inc. is looking for a self-motivated, dedicated individual to join our Cargo Claims team.

Prime, Inc.

Physical Damage Claims Adjuster

Springfield, MO

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... associate to remain committed to reaching the pinnacle of their inherent potential. We are ... If you have a strong history of Property and Casualty investigation and claims handling and you're ...

Prime, Inc.

Physical Damage Claims Adjuster

Springfield, MO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... associate to remain committed to reaching the pinnacle of their inherent potential. We are ... If you have a strong history of Property and Casualty investigation and claims handling and you're ...

Prime, Inc.

Physical Damage Claims Adjuster

Springfield, MO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... associate to remain committed to reaching the pinnacle of their inherent potential. We are ... If you have a strong history of Property and Casualty investigation and claims handling and you're ...

Brookfield

Workers' Compensation Claims Adjuster

Springfield, MO · On-site

$60K - $77K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Workers' Compensation Claims Adjuster Employment Type: Regular FLSA Status: Exemptor Non-Exempt ... However,we are open to considering hiring a less qualified candidate (a Trainee or Associate ...

Progressive

Claims Adjuster Trainee

Springfield, MO · Hybrid

$54K - $57K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an ... Two years work experience and an associate degree Schedule: Training: Monday-Friday, 8:30am-5:30pm;

Walmart

(USA) Associate Optometrist - Walmart

Springfield, MO · On-site

$135K - $200K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... claims doctor and optician certificationslicensure and associate training Guides associates and supports managers on how to address customer and member concerns and merchandise defects Meets with ...

Walmart

(USA) Associate Optometrist - Walmart

Marshfield, MO · On-site

$135K - $200K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... claims doctor and optician certificationslicensure and associate training Guides associates and supports managers on how to address customer and member concerns and merchandise defects Meets with ...

Walmart

(USA) Associate Optometrist - Walmart

Marshfield, MO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... claims doctor and optician certificationslicensure and associate training Guides associates and supports managers on how to address customer and member concerns and merchandise defects Meets with ...

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All JobsClaims Associate JobsClaims Associate Jobs in Springfield, MO

Claims Associate information

See Springfield, MO salary details

$12

$19

$27

How much do claims associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for claims associate in Springfield, MO is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.01 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

Is being a claims associate hard?

Claims associates handle insurance claims processing, which requires attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, meeting deadlines, and managing complex cases, but it is generally manageable with proper training and experience.

What is a claims associate in claims?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claim documentation, use claims management software, and ensure compliance with company policies and industry regulations.
More about Claims Associate jobs

What are the most commonly searched types of Claims jobs in Springfield, MO?

The most popular types of Claims jobs in Springfield, MO are:

What are popular job titles related to Claims Associate jobs in Springfield, MO?

For Claims Associate jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Claims Associate jobs in Springfield, MO look for?

The top searched job categories for Claims Associate jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Claims Associate jobs?

Cities near Springfield, MO with the most Claims Associate job openings:

Claims Associate jobs near you

Cargo Claims Associate

Prime, Inc.

Springfield, MO

$16.25 - $21.75/hr

Full-time

Posted 12 days ago

Prime Inc. rating

5.9

Company rating: 5.9 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Overview

Prime's enviable reputation within the transportation industry is a culmination of more than forty-five years of dedication to a unique corporate culture which seeks the most qualified professionals and routinely rewards them accordingly. Every Prime associate, driving and non-driving alike, is selected for their outstanding ability to perform well beyond typical expectations.

Positive, enterprising and highly-motivated individuals who possess the talent, creativity and drive to excel, routinely succeed once they join the Prime Team. The stated goal of Prime is simply to strive to be the best, not necessarily the biggest. The Prime Team cooperates to exceed customer requirements by providing exceptional customer service.

Prime has been built on the simple, yet significant philosophy that providing the best staff with the best equipment, the best support system and the best training ultimately leads to the best customer service. Prime's continued success is a direct result of a corporate culture that instills and inspires each associate to remain committed to reaching the pinnacle of their inherent potential.

Responsibilities

Prime, Inc. is looking for a self-motivated, dedicated individual to join our Cargo Claims team.  Responsibilities of this position include processing cargo claim by performing the following duties:

  • Take OS&D calls and reports from drivers and customers.
  • Coordinate with customers to determine disposition of refused freight.
  • Make arrangements to track, secure, and redeliver rejected freight.
  • Investigate and review claims to determine carrier liability.
  • Maintain claim journals and reporting requirements.
  • Process claim payments and deliver charges.
  • Provide proof of delivery and donation receipts to customers upon request.
  • Assist the department with other general duties.
  • Ability to work weekends and take after hour calls required. 
  • Day shift: Tuesday - Saturday. On-site attendance is required. 
Qualifications

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education/Experience:

High School Diploma or general education degree (GED); three to five years related experience and/or training; or equivalent combination of education and experience.

Language Ability:

Qualified candidates must be able to demonstrate strong customer service skills, both over the phone and in person.

Computer Skills:

To perform this job successfully, an individual should be proficient in Microsoft Word, Excel, and Outlook. Also need to be able to type 40wpm proficiently.

Work Environment:

Primarily indoors with heating and cooling regulated in a general office environment. The noise level in the work environment is usually moderate. On-site attendance is required. 

Employment Type: OTHER

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