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Associate In Claims Jobs in Springfield, MO (NOW HIRING)

City of Springfield (MO)

Risk Manager

Springfield, MO

$85K - $151K/yr

The position will be responsible for supervision and currently manages two claims adjusters and a ... Associate in Risk Management (ARM), Chartered Property and Casualty Underwriter (CPCU), or ...

City of Springfield, MO

Risk Manager

Springfield, MO · On-site

$85K - $151K/yr

Associate in Risk Management (ARM), Chartered Property and Casualty Underwriter (CPCU), or ... claims administration, or a closely related field do you possess? * I do not have any experience

SumnerOne

Warehouse Operations Assoicate

Springfield, MO · On-site

$15 - $18/hr

As a Warehouse Operations Associate, you will ensure the efficient operation of our Warehouse ... Process warranty claims and related tasks efficiently Qualifications: * Proven experience in a ...

Walmart

(USA) Associate Optometrist - Walmart

Marshfield, MO · On-site

$135K - $200K/yr

... claims doctor and optician certificationslicensure and associate training Guides associates and ... Embraces differences in people cultures ideas and experiences creates a workplace where associates ...

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All JobsAssociate In Claims JobsAssociate In Claims Jobs in Springfield, MO

Associate In Claims information

See Springfield, MO salary details

$12

$19

$27

How much do associate in claims jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for associate in claims in Springfield, MO is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate In Claims, and why are they important?

To thrive as an Associate In Claims, you need a solid understanding of insurance principles, claim investigation, and policy analysis, often supported by an AIC designation or similar qualification. Familiarity with claims management systems, documentation tools, and relevant regulatory software is typically required. Strong analytical thinking, negotiation, and customer service skills help you resolve claims efficiently and build trust with policyholders. These competencies are essential for accurate claim handling, regulatory compliance, and maintaining company reputation.

What is an Associate in Claims?

An Associate in Claims (AIC) is a professional designation awarded by The Institutes to individuals who have demonstrated expertise in handling insurance claims. The designation is achieved by completing a series of courses and exams focused on claims investigation, evaluation, negotiation, and settlement. Earning an AIC can enhance a claims professional's knowledge, credibility, and career advancement opportunities within the insurance industry.

What are some common challenges faced by an Associate in Claims, and how can they be overcome?

Associates in Claims often encounter challenges such as handling high volumes of claims, managing tight deadlines, and communicating effectively with policyholders who may be upset or stressed. To overcome these challenges, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing effective communication and conflict resolution techniques helps build trust with clients and resolve disputes more efficiently. Regular collaboration with senior adjusters and ongoing training can also support professional growth and improve problem-solving abilities.

What is the difference between Associate In Claims vs Claims Adjuster?

AspectAssociate In ClaimsClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licenses or certificationsHigh school diploma; licensing often required depending on state and claim type
Work EnvironmentOffice setting, administrative tasks, team collaborationField or office; inspecting damages, interviewing claimants, assessing damages
Industry UsageInsurance companies, claims departmentsInsurance companies, third-party claims firms
Common Search/ComparisonAssociate In Claims vs Claims Adjuster

The main difference between Associate In Claims and Claims Adjuster lies in their roles and responsibilities. An Associate In Claims typically supports claims processing, handles administrative tasks, and may be in training or entry-level positions. Claims Adjusters, on the other hand, actively investigate and evaluate claims, often inspecting damages and negotiating settlements. Both roles require similar credentials and work within insurance environments, but Claims Adjusters have more direct involvement in claim resolution.

What are popular job titles related to Associate In Claims jobs in Springfield, MO? For Associate In Claims jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Associate In Claims jobs in Springfield, MO look for? The top searched job categories for Associate In Claims jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Associate In Claims jobs? Cities near Springfield, MO with the most Associate In Claims job openings:
Associate In Claims jobs near you
Infographic showing various Associate In Claims job openings in Springfield, MO as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,708 per year, or $19.1 per hour.

Associate Claims Representative (Remote)

memployersmins

Springfield, MO • Remote

$16.25 - $21.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Are you an organized, relationshipdriven professional with a passion for helping people navigate important moments in their recovery? MEM Insurance is looking for an Associate Claims Representative to join our dedicated Claims team. In this role, you will independently manage a caseload of workers’ compensation claims—investigating coverage and compensability, coordinating medical care, managing disability and returntowork processes, and supporting fair, well-documented claim resolutions.
 
You’ll work closely with medical providers, policyholders, attorneys, and internal partners to ensure injured workers receive quality care while also protecting the financial wellbeing of our policyholders. This is a professional-level role where you’ll balance analytical decision-making with compassionate customer service—helping people during some of their most challenging times.
 
 Essential Duties and ResponsibilitiesClaims Investigation, Evaluation & Administration
  • Conduct thorough investigations of workers’ compensation claims, including coverage analysis, compensability decisions, and collection of statements and documentation.
  • Identify coverage concerns, subcontractor issues, or other complexities and escalate when appropriate.
  • Maintain wellorganized claim files with clear documentation, action plans, and timely updates.
  • Establish, monitor, and adjust reserves to ensure accuracy and alignment with corporate expectations.
  • Manage claims from initial report through final disposition, prioritizing workload to meet quality and productivity standards.
Medical & Disability Management
  • Oversee the medical aspects of claims, ensuring injured workers receive appropriate, costeffective treatment.
  • Collaborate with network providers, Nurse Case Management, Utilization Management, and specialists to guide care decisions.
  • Review and process medical bills with accuracy and timeliness.
  • Secure wage statements, calculate disability benefits correctly, and ensure payments follow statutory requirements.
  • Manage ReturntoWork efforts, educating policyholders on light-duty options and helping employees resume safe, meaningful work.
Fraud Prevention, Subrogation & Loss Recovery
  • Identify potential fraud indicators and collaborate with the Special Investigations Unit as needed.
  • Investigate subrogation opportunities and document third-party liability to maximize recovery.
  • Recognize when field visits or surveillance may be beneficial and coordinate those activities responsibly.
Claim Resolution, Negotiation & Legal Collaboration
  • Obtain required disability ratings and evaluate settlement options within authority limits.
  • Collaborate with internal and external counsel to execute legal strategy, review legal bills, and ensure litigation guidelines are followed.
  • Address Medicare exposure appropriately, securing Medicare Set-Asides when required.
  • Identify opportunities for structured settlements.
Reporting, Communication & CrossFunctional Partnership
  • Communicate claim status to policyholders, producers, and internal stakeholders with professionalism and clarity.
  • Provide claim updates on highprofile or high-dollar cases as requested.
  • Partner with Underwriting, Premium Consultation, and Loss Prevention on risk concerns and claim trends.
  • Support team members when colleagues are out of office.
Professional Development & Mentorship
  • Engage in ongoing learning to stay current with workers’ compensation laws, regulations, and industry practices.
  • Assist in onboarding and supporting new Claims team members.
 Qualifications
  • Education: High school diploma or equivalent experience required; bachelor’s degree preferred.
  • Experience: 1–2 years of claims handling experience with exposure to workers’ compensation preferred.
  • Licenses:
    • Valid driver’s license required
  • Certifications: AIC or other insurance designations preferred.
 
Company Culture and Values
At MEM Insurance, we are committed to our vision, mission, and values. We foster a culture of collaboration, integrity, and innovation. Our team is passionate about delivering exceptional service to our customers while supporting each other’s growth and success. We believe in accountability, continuous learning, and creating an environment where employees feel valued and empowered.
 
 Diversity Statement
MEM Insurance is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that varied perspectives drive innovation and strengthen our ability to serve our customers and communities.
 
 Total Rewards Overview
  • Health Plans: Medical, Dental, and Vision
    Includes fertility benefits, fully paid preventative care, and adult orthodontia.
  • Employer-Paid Life and Disability Benefits:
    Life Insurance (3x base salary), AD&D, Short and Long-term Disability.
  • Wellness and Recognition Program: Employer-paid incentives for employees and spouses.
  • Flexible Spending Account and Dependent Care options
  • Health Savings Account: Generous employer contribution.
  • Time Away from Work:
    Generous PTO, 11 Holidays + 4 Early Releases, 16 Hours Volunteer Time Off, 20 Days Paid Parental Leave, Marriage, Bereavement, and Jury Duty leave.
  • Employee Assistance Programs
  • 401k Retirement Plan: Employer match and profit sharing.
  • Adoption Assistance and Tuition Assistance
 
Notice Regarding Use of Artificial Intelligence
MEM may use artificial intelligence (AI) tools to more efficiently facilitate and assist in decisions involving recruitment, hiring, promotion, renewal of employment, selection for training or apprenticeship, discharge, discipline, tenure, or the terms, privileges, or conditions of employment. Any such use of AI tools will comply with all applicable laws.

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