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Claims Associate Jobs in Remote, OR (NOW HIRING)

AM Pierce and Associates

Subcontracts Manager

OR · Remote

$115K - $165K/yr

AM Pierce & Associates, Inc. (AM Pierce) and Applied Technologies Group, Inc. (ATG), a wholly owned ... Administer subcontract modifications, amendments, claims, disputes, and other subcontract actions ...

AM Pierce and Associates

Subcontracts Manager

OR · On-site +1

$115K - $165K/yr

AM Pierce & Associates, Inc. (AM Pierce) and Applied Technologies Group, Inc. (ATG), a wholly owned ... Administer subcontract modifications, amendments, claims, disputes, and other subcontract actions ...

International Benefits Administrators

Be Seen First

Client Relationship Manager

OR · On-site

$80K - $85K/yr

... accurate claims administration, and exceptional service. Our organization is committed to ... What We're Looking For · Must reside in New Jersey, New York, or Connecticut. · Associate degree ...

Odyssey

Senior Facultative Underwriter

OR · Remote

$135K - $175K/yr

Oversee and coordinate efforts across claims, actuarial, and accounting teams to ensure seamless ... Provide guidance and support to Associate Underwriters, instilling the company's mission, culture ...

All JobsClaims Associate JobsClaims Associate Jobs in Remote, OR

Claims Associate information

See Remote, OR salary details

$13

$20

$30

How much do claims associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for claims associate in Remote, OR is $20.97, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

Is being a claims associate hard?

Claims associates handle insurance claims processing, which requires attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, meeting deadlines, and managing complex cases, but it is generally manageable with proper training and experience.

What is a claims associate in claims?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claim documentation, use claims management software, and ensure compliance with company policies and industry regulations.
More about Claims Associate jobs

What are the most commonly searched types of Claims jobs in Remote, OR?

The most popular types of Claims jobs in Remote, OR are:

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For Claims Associate jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Claims Associate jobs in Remote, OR look for?

The top searched job categories for Claims Associate jobs in Remote, OR are:

What cities near Remote, OR are hiring for Claims Associate jobs?

Cities near Remote, OR with the most Claims Associate job openings:

Claims Associate jobs near you
Infographic showing various Claims Associate job openings in Remote, OR as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $43,610 per year, or $21 per hour.

Insurance Claims Specialist

Columbia Banking System, Inc.

Roseburg, OR

$19 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Key responsibilities

  • Communicates effectively with customers and internal departments regarding insurance claims and related issues.

  • Troubleshoots, analyzes, and remedies insurance issues, ensuring timely and efficient resolution within established guidelines.

  • Manages and updates account information, maintains accurate insurance documentation, and tracks active claims to ensure completion.

Job description

Established in 1975, Financial Pacific Leasing, Inc. (a subsidiary of Columbia Bank), is a direct provider of small-ticket commercial equipment leases. FinPac originates business through partnering with vendors, third party originators and lessors nationwide. For over 50 years, these partners have relied on Financial Pacific to provide them with innovative financing solutions for their customers.

About the Role:

The Insurance Claims Specialist is responsible for communicating effectively and professionally while handling incoming calls and written communication from/to customers. Troubleshoots, analyzes, and remedies internal and external insurance issues in a timely and efficient manner and within established guidelines. Uses knowledge of company systems such as InfoLease and Artiva, and performs tasks accurately, to the benefit of the company and our customers. Manages company risk by ensuring current and accurate insurance documents are received, properly documented and filed accordingly. Area specialist regarding insurance claim issues. Maintains strong communication with management regarding any situations that could impact the company.

  • Uses Artiva, InfoLease and Salesforce to consistently notate and update account information.

  • Acts effectively as a liaison between various internal departments and external companies regarding insurance claims.

  • Answers questions for internal employees regarding insurance claims related questions.

  • Assists other personnel and customers regarding insurance related issues, including:

    • Outside Insurance Claims

    • Asset swaps resulting from insurance claims

    • Providing current insurance status on accounts

  • Increase knowledge base through cross training in Customer Service

  • Keeps management informed of any significant high-risk situation(s)

  • Provides highest level of customer experience to all lessees, vendors, brokers and staff.

  • Maintains confidentiality of all company information.

  • Demonstrates compliance in assigned job function and applies to designated job responsibilities.

  • Takes personal initiative following all policies and procedures, Bank Secrecy Act, compliance regulations, and completes all required and job-specific training. Raises and/or addresses compliance issues for evaluation, investigation and resolution.

  • Develops and maintains positive relationships with all Financial Pacific Leasing managers and staff.

  • Regular and predictable attendance and punctuality.

  • Tracks all active lender placed and outside claims to ensure they are completed in a timely manner.

  • Provides payoffs, guarantee of titles, and contract documents for insurance claims as requested.

  • Provides direction and posting instructions for incoming insurance checks.

  • Assists customers via the insurance claims phone queue, explaining to customers their options and clarifying the insurance claim process.

  • Requests the release of titles adhering to the guarantee of title letter we provide to the insurance company.

  • Draft addendums and make changes in our systems to account for equipment replacements due to insurance claims.

  • May perform other duties as assigned.

About You:

  • 2 years of customer service or call center experience in a high-volume, multi-channel environment

  • 1+ year of experience handling issue resolution, troubleshooting, and escalations within defined SLAs/policies

  • Experience in equipment, consumer, or commercial leasing operations (buyouts, assumptions, assignments, etc.) is a plus

  • High school diploma or equivalent required

  • Strong verbal and written communication skills

  • Active listener with a customer-first mindset

  • Demonstrated empathy, patience, and professionalism in customer interactions

  • Strong problem-solving and critical thinking skills

  • Ability to de-escalate challenging situations confidently

  • Highly organized with strong attention to detail

  • Effective time management and ability to multitask in a fast-paced environment

  • Positive attitude with a strong sense of ownership and initiative

The pay range for this role is $19.00 to $24.00.

The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

Primary Location: Ability to work fully onsite at posted location(s).

3455 South 344th Way Suite 300 Federal Way WA 98001

Our Benefits:


We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.


Our Commitment to Diversity:


Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@columbiabank.com.


To Staffing and Recruiting Agencies:


Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.

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