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Claims Associate Jobs in Madison, WI (NOW HIRING)

Shopko Optical

Optical Sales Associate

Madison, WI · On-site

$16 - $20/hr

Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in Madison, WI. On ... claims · Explain promotions and special lens offerings to patients and customers · Balance ...

Shopko Optical

Optical Sales Associate

Portage, WI · On-site

$17 - $21/hr

Shopko Optical is seeking a Part-time Optical Sales Associate to join our team in Portage, WI. On ... claims · Explain promotions and special lens offerings to patients and customers · Balance ...

Shopko Optical

Optical Sales Associate

Janesville, WI · On-site

$14.25 - $17.50/hr

Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in Janesville, WI ... claims · Explain promotions and special lens offerings to patients and customers · Balance ...

Shopko Optical

Optical Sales Associate

Portage, WI · On-site

$17 - $21/hr

Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in Portage, WI. On ... claims · Explain promotions and special lens offerings to patients and customers · Balance ...

Shopko Optical

Optical Sales Associate

Watertown, WI · On-site

$15.25 - $18.75/hr

Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in Watertown, WI. On ... claims · Explain promotions and special lens offerings to patients and customers · Balance ...

Shopko Optical

PT Optical Sales Associate

Whitewater, WI · On-site

$15.75 - $19.50/hr

Shopko Optical is seeking a Part-time Optical Sales Associate to join our team in Whitewater, WI ... claims · Explain promotions and special lens offerings to patients and customers · Balance ...

Shopko Optical

Optical Sales Associate

Sun Prairie, WI · On-site

$15.50 - $19.25/hr

Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in Sun Prairie, WI ... claims · Explain promotions and special lens offerings to patients and customers · Balance ...

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Showing results 21-40

All JobsClaims Associate JobsClaims Associate Jobs in Madison, WI

Claims Associate information

See Madison, WI salary details

$13

$21

$30

How much do claims associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for claims associate in Madison, WI is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.27 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

Is being a claims associate hard?

Claims associates handle insurance claims processing, which requires attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, meeting deadlines, and managing complex cases, but it is generally manageable with proper training and experience.

What is a claims associate in claims?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claim documentation, use claims management software, and ensure compliance with company policies and industry regulations.
More about Claims Associate jobs

What are the most commonly searched types of Claims jobs in Madison, WI?

The most popular types of Claims jobs in Madison, WI are:

What are popular job titles related to Claims Associate jobs in Madison, WI?

For Claims Associate jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Claims Associate jobs in Madison, WI look for?

The top searched job categories for Claims Associate jobs in Madison, WI are:

What cities near Madison, WI are hiring for Claims Associate jobs?

Cities near Madison, WI with the most Claims Associate job openings:

Claims Associate jobs near you
Infographic showing various Claims Associate job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,993 per year, or $21.2 per hour.

Associate Financial Advisor - Wisconsin Heartland Associates

Thrivent

Stoughton, WI • On-site

$36K/yr

Full-time

Retirement

Re-posted yesterday

Thrivent rating

8.8

Company rating: 8.8 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

Meaningful work. Rewarding career.
Thrivent is a different kind of financial services firm, one that puts generosity at the center of saving and investing. Here, you'll make an impact in the lives of the people you serve, helping them build, grow and protect financial well-being through purpose-based advice, investments, insurance, banking and generosity.
Wisconsin Heartland Associates is an independent financial services practice of Thrivent in Stoughton, WI. We are growing and adding an Associate Financial Advisor to our team, which serves over 1,500 clients with a focus on holistic financial planning, investment management, risk management, and retirement planning. This is a full-time role that requires you to be in the office working with the team 5 days per week.
As an Associate Financial Advisor, you'll be a resource for our financial advisors and provide support to the clients of Wisconsin Heartland Associates including:
  • Handle sensitive communications with members/customers, which may include highly confidential information and effectively respond through verbal and written communications to ensure a high level of customer satisfaction
  • Counsel and advise prospective and current members/customers on suitable financial products and investment advisory services
  • Obtain member/customer financial and/or suitability information
  • Accepting and/or entering securities trade orders from customers, including unsolicited trade orders
  • Explain, discuss or interpret insurance coverage; analyze exposures or policies; provide recommendations
  • Assist financial representatives in the preparation and follow up for the member/customer meetings
  • Additional responsibilities may be assigned in accordance with licensure and business needs
  • Meet with prospects and/or current clients to review products and generate potential new business.

You will be employed/contracted by Wisconsin Heartland Associates
Desired Characteristics
Our culture and our people are special. We're looking for people who are - or want to become - part of the communities where clients live, work and worship. Our ideal candidate is:
  • Analytical thinker working on planning and organizing financial plans.
  • Customer Focused with interpersonal skills for clear communication.
  • Adaptable and flexible to work in a collaborative team environment.
  • Ambitious with Intellectual curiosity and drive.

Requirements
  • Securities (Series 7 and 66 or Series 7, 63 and 65) and resident state Life, Health and Annuities registration
  • Satisfactory background check, fingerprinting and securities registration and/or insurance licensing verification, if applicable.
  • Must be securities registered/insurance licensed/appointed in all states in which the candidate will be doing support work for the sponsoring financial advisor. Must be willing to complete appropriate state training in order to sell Long Term Care if this is determined to be a part of the position or support needs on the sponsoring financial representative.
  • Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions
  • Ability to maintain integrity of sensitive/confidential information

External/Internal Dependencies
  • Must be able to work with all roles of the sponsoring financial advisor
  • Must be able to represent the organization in work with external clients
  • Must be able to cultivate and maintain relationships with outside organizations

Thrivent Investment Management is the sponsor for FINRA registration, and Thrivent Financial for Lutherans is the sponsor for insurance licensure.
Compensation and Benefits
  • Base salary of $36,000, along with a percentage of commissions from sales generated revenue.
  • 401(k)

About Thrivent
Thrivent is a diversified financial services organization that, with its subsidiary and affiliate companies, serves more than 2.4 million clients, offering advice, insurance, investments, banking and generosity products and programs. For more than 100 years, Thrivent has been helping Christians build their financial futures and live more generous lives. Today, Thrivent is a not-for-profit, membership-owned Fortune 500 company with $194 billion in assets under management/advisement (as of 12/31/24). Thrivent carries ratings from independent rating agencies which demonstrate the strength and stability of the organization, including an A++ rating from AM Best; an Aa2 rating from Moody's Investors Service; and an AA+ rating from S&P Global Ratings. Ratings are based on Thrivent's financial strength and claims-paying ability, but do not apply to investment product performance.
To learn more about the privacy of your information, visit our workforce privacy policy at thrivent.com/privacy.
Thrivent is the marketing name for Thrivent Financial for Lutherans. Insurance products, securities and investment advisory services are provided by appropriately appointed and licensed financial advisors and professionals. Only individuals who are financial advisors are credentialed to provide investment advisory services. Visit Thrivent.com or FINRA's Broker Check for more information about our financial advisors.
Pay Transparency
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.

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