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Claims Associate Jobs in Wisconsin (NOW HIRING)

The Silver Lining

Claims Representative I

West Bend, WI · On-site

$23.80 - $29.75/hr

Job Title Claims Representative I Manage claims of low complexity with supervision and guidance ... EEO West Bend provides equal employment opportunities to all associates and applicants for ...

Berkley

Senior Claims Specialist

Appleton, WI · On-site

$80K - $100K/yr

The Associate Underwriter role is a key part of this function, helping ensure renewal business is ... This position is responsible for managing both lost time and med only claims across multiple ...

Berkley

Senior Claims Specialist

Appleton, WI · On-site

$80K - $100K/yr

The Associate Underwriter role is a key part of this function, helping ensure renewal business is ... This includes investigation, evaluation, and resolution of claims. Interface with underwriting ...

Berkley

Senior Claims Specialist

Appleton, WI · On-site

$80K - $100K/yr

The Associate Underwriter role is a key part of this function, helping ensure renewal business is ... This includes investigation, evaluation, and resolution of claims. Interface with underwriting ...

Progressive

Claims Adjuster Trainee

Middleton, WI · Hybrid

$54K - $57K/yr

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an ... Two years work experience and an associate degree Schedule: Monday - Friday, 8:30 am - 5:30 pm for ...

Progressive

Claims Adjuster Trainee

Mcfarland, WI · Hybrid

$54K - $57K/yr

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an ... Two years work experience and an associate degree Schedule: Monday - Friday, 8:30 am - 5:30 pm for ...

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Showing results 21-40

All JobsClaims Associate JobsClaims Associate Jobs in Wisconsin

Claims Associate information

See Wisconsin salary details

$13

$21

$30

How much do claims associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for claims associate in Wisconsin is $21.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.27 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

Is being a claims associate hard?

Claims associates handle insurance claims processing, which requires attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, meeting deadlines, and managing complex cases, but it is generally manageable with proper training and experience.

What is a claims associate in claims?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claim documentation, use claims management software, and ensure compliance with company policies and industry regulations.
More about Claims Associate jobs

What are the most commonly searched types of Claims jobs in Wisconsin?

The most popular types of Claims jobs in Wisconsin are:

What are popular job titles related to Claims Associate jobs in Wisconsin?

For Claims Associate jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Claims Associate jobs in Wisconsin look for?

The top searched job categories for Claims Associate jobs in Wisconsin are:

What cities in Wisconsin are hiring for Claims Associate jobs?

Cities in Wisconsin with the most Claims Associate job openings:

Claims Associate jobs near you
Infographic showing various Claims Associate job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,062 per year, or $21.2 per hour.

Claims Representative I

West Bend, WI • On-site

West Bend Insurance Company
Insurance Services • 1 - 5K employees
Learn more about West Bend Insurance Companyexternal

$23.80 - $29.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

West Bend Insurance rating

9.5

Company rating: 9.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Company Overview
Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.
Job Summary
Manage claims of low complexity with supervision and guidance from the manager utilizing current Claims technology. Conduct thorough investigations in order to determine coverage and claim payment amounts owed. Responsibilities also include proactive file management, adequate reserving, and participating in training activities.
Work Location
This position offers a hybrid work schedule. Candidates who are located within 50 miles of a West Bend office location will work a hybrid schedule for collaboration days, team meetings or other in-person events. The position can be based in West Bend, Madison or Appleton.
Responsibilities & Qualifications
Looking to launch your career in insurance claims? Join West Bend as a Claims Representative I and help customers navigate the claims process while building a strong foundation in claims handling.
In this role, you'll investigate claims, determine coverage, evaluate payments, and maintain accurate claim files. You'll work closely with experienced team members and receive ongoing training and support as you develop your skills.
We're looking for someone with strong communication, customer service, and problem-solving abilities who enjoys helping others and managing multiple priorities.
Qualifications:
  • Bachelor's degree in Business, Insurance, or a related field preferred
  • 0-2 years of claims, customer service, or related experience
  • Strong communication and interpersonal skills
  • Solid computer and technology skills
  • Strong organizational, time management, and problem-solving abilities
If you're detail-oriented, customer-focused, and eager to grow your career, we'd love to hear from you. Apply today!
Salary Statement
The hourly range for this position is $23.80-$29.75.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.
Benefits
West Bend offers a comprehensive benefit plan including but not limited to:
  • Medical & Prescription Insurance
  • Health Savings Account
  • Dental Insurance
  • Vision Insurance
  • Short and Long Term Disability
  • Flexible Spending Accounts
  • Life and Accidental Death & Disability
  • Accident and Critical Illness Insurance
  • Employee Assistance Program
  • 401(k) Plan with Company Match
  • Pet Insurance
  • Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates
  • Bonus eligible based on performance
  • West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.

EEO
West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.

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