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Claims Associate Jobs in Florida (NOW HIRING)

Medix

Claims Processor

Tampa, FL · On-site

$24 - $30/hr

Job Summary The Claims Processor is responsible for reviewing and processing healthcare claims ... Associates degree preferred * WLT MediClaims experience preferred Skills * Proficiency in MS Word ...

One Ten Inc

Sales, Customer Service & Claims

Tampa, FL · On-site

High school diploma, GED, or Associate's degree * Minimum of 3 years of relevant experience in customer service, sales, or insurance claims * Strong communication and problem-solving skills * Ability ...

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How much do claims associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for claims associate in Florida is $15.68, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $17.26 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.
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What are the most commonly searched types of Claims jobs in Florida?

The most popular types of Claims jobs in Florida are:

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For Claims Associate jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Claims Associate jobs in Florida look for?

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What cities in Florida are hiring for Claims Associate jobs?

Cities in Florida with the most Claims Associate job openings:

Claims Associate jobs near you
Infographic showing various Claims Associate job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $32,622 per year, or $15.7 per hour.

Workers Compensation Claims Supervisor

Acrisure

Bradenton, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more.

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job summary:

Acrisure is seeking an experienced Workers' Compensation Claims Supervisor to lead a team of claims professionals while ensuring exceptional claim handling, client service, and operational performance. This role is responsible for providing technical leadership, coaching adjusters, overseeing complex workers' compensation claims, and ensuring claims are managed in accordance with company standards, client expectations, and applicable regulations.

The Supervisor serves as the primary technical resource for their team, providing guidance on escalated claim matters involving coverage, compensability, litigation, reserving, settlements, and claim strategy. In addition to supporting team development, this role partners closely with Regional Leadership to monitor workloads, maintain quality standards, and deliver outstanding service to clients.

This position is ideal for a workers' compensation expert who enjoys mentoring others, solving complex claim issues, and helping build a high-performing claims team. Previous people leadership experience is highly valued, but we are also open to experienced technical leaders who are ready to take the next step into management.

Responsibilities:

  • Lead, coach, and develop a team of approximately 4 to 6 workers' compensation claims professionals
  • Serve as the primary technical resource for escalated workers' compensation claim questions and complex claim strategy
  • Oversee claim handling activities to ensure compliance with company standards, client requirements, and applicable state regulations
  • Review complex claims involving compensability, coverage, litigation, reserving, settlements, and benefit determinations
  • Monitor team workloads, productivity, and claim quality while supporting timely claim resolution
  • Provide regular coaching, mentoring, and performance feedback to help develop adjusters and strengthen technical expertise
  • Approve claim settlements, reserve changes, and other claim decisions within established authority
  • Support litigation management, vendor oversight, and cost containment strategies to achieve quality claim outcomes
  • Ensure timely statutory filings, accurate documentation, and compliance with client handling instructions
  • Lead team meetings and establish accountability for operational goals and follow-up activities
  • Participate in recruiting, interviewing, onboarding, and developing claims professionals
  • Build strong relationships with clients, brokers, insureds, and internal leadership while supporting exceptional customer service
  • Participate in claim reviews, operational planning, and continuous improvement initiatives
  • Perform additional duties and projects as assigned

Requirements:

  • Extensive workers' compensation claims experience required
  • Demonstrated expertise handling complex workers' compensation claims, including litigation, reserving, settlements, and claim strategy required
  • Previous leadership, supervisory, or team lead experience strongly preferred
  • Experienced Senior Workers' Compensation Adjusters with demonstrated leadership ability are encouraged to apply
  • Strong knowledge of workers' compensation laws, regulations, and claims administration practices required
  • Ability to coach, mentor, and provide technical guidance to claims professionals
  • Experience overseeing claim quality, performance, and operational workflows beneficial
  • General liability or commercial auto claims experience considered an asset
  • Excellent communication, relationship-building, and problem-solving skills
  • Strong organizational skills with the ability to balance leadership responsibilities and technical claim oversight
  • Proficiency with Microsoft Office and claims management systems required
  • Ability to work effectively in a fully remote environment
  • Willingness to travel occasionally for team meetings, client visits, conferences, or business needs

Education and licenses:

  • Associate's or Bachelor's degree in Business, Insurance, Risk Management, or a related field beneficial
  • Workers' Compensation certification highly beneficial
  • Industry designations such as AIC, CPCU, ARM, WCCA, or similar professional certifications considered an asset

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

  • Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

  • Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

  • Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

  • Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

  • ... and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.

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