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Claims Assistant Jobs in Foley, AL (NOW HIRING)

Process orders, invoicing, and customer claims * Assist with escalated customer service issues * Maintain product knowledge and assist customers with questions * Support training efforts for new ...

Adjudicating HP/AD claims * Handling all Outbound calls * Should be able to prioritize work and adjudicate claims as per turnaround time * Job involves working independently on researching, reviewing ...

The Long-Term Care (LTC) Claims Examiner is responsible for the accurate and timely adjudication of long-term care insurance claims. This role ensures compliance with policy provisions, regulatory ...

Change order and claims negotiation management experience Procurement phase experience reviewing RFPs, certs and reps compliance, contract terms and risk assessment support * Ability to build and ...

HR Director

Pensacola, FL · On-site

$120 - $180/hr

Partner with Safety leadership on workers' compensation claims. * Assist with return-to-work programs. * Support OSHA compliance initiatives. * Promote a strong culture of workplace safety. Employee ...

We are looking for a Litigation Assistant. This is an entry level position, prior legal experience ... Our attorneys handle claims throughout the country involving prescription drugs; medical devices ...

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Claims Assistant information

See Foley, AL salary details

$11

$18

$24

How much do claims assistant jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for claims assistant in Foley, AL is $18.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $19.52 per hour, depending on experience, location, and employer.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They help ensure claims are handled accurately and efficiently, often using claims management software. Attention to detail and good communication skills are essential for this role.

What are the most commonly searched types of Claims jobs in Foley, AL?

The most popular types of Claims jobs in Foley, AL are:

What job categories do people searching Claims Assistant jobs in Foley, AL look for?

The top searched job categories for Claims Assistant jobs in Foley, AL are:

What cities near Foley, AL are hiring for Claims Assistant jobs?

Cities near Foley, AL with the most Claims Assistant job openings:

Infographic showing various Claims Assistant job openings in Foley, AL as of June 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $37,470 per year, or $18 per hour.

Customer Service Representative

Long's

Fairhope, AL • On-site

$14 - $15/hr

Other

Re-posted 16 days ago


Job description

Fairhope, AL
Order: 27274
Order Type : TempToFT
Customer Care Representative
Fairhope, AL
Monday-Friday | 9:00 AM-6:00 PM
Temp to Perm
Pay:

  • $14.00/hr
  • $15.00/hr for bilingual English/Spanish candidates
Now hiring a Customer Care Representative for a busy customer service and claims support team in Fairhope. This is a full-time opportunity with a well-established company seeking someone who enjoys helping people, stays organized in a fast-paced environment, and has strong attention to detail.
This role works heavily with incoming calls, customer support, claims processing, order entry, and general administrative support. The company is also looking for someone dependable and professional who can assist with training new customer service representatives as needed.
Responsibilities:
  • Handle incoming customer service calls
  • Process orders, invoicing, and customer claims
  • Assist with escalated customer service issues
  • Maintain product knowledge and assist customers with questions
  • Support training efforts for new customer service representatives
  • Perform accurate data entry and documentation
  • Work closely with team members to ensure excellent customer support
Requirements:
  • Previous customer service experience required
  • Strong phone and communication skills
  • Good computer and data entry skills
  • 10-key experience preferred
  • Attention to detail and strong organizational skills
  • Reliable attendance and professionalism
  • Self-motivated and team-oriented
  • Claims handling background preferred
  • Bilingual English/Spanish is a plus

This is a great opportunity for someone looking for a stable office environment with a consistent weekday schedule and long-term potential.
Apply today!