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Claims Adjuster Jobs in Rio Rancho, NM (NOW HIRING)

OEC

Collision Consultant- West region

Albuquerque, NM · On-site

$54K - $74K/yr

Insurance adjuster or claims professional * Automotive repair consulting or related field Skills & Competencies * Strong understanding of collision repair processes, OEM repair procedures, and ...

Parnall Law

Legal Assistant

Albuquerque, NM · On-site

$15 - $16/hr

Open all UM/UIM claims within 1 day of signed retainer * Open all liability claims within 1 day of ... Verify adjuster contact information prior to demand being sent out * Compile attachments for demand ...

Parnall Law

Legal Assistant

Albuquerque, NM

$15 - $16/hr

Open all UM/UIM claims within 1 day of signed retainer * Open all liability claims within 1 day of ... Verify adjuster contact information prior to demand being sent out * Compile attachments for demand ...

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All JobsClaims Adjuster JobsClaims Adjuster Jobs in Rio Rancho, NM

Claims Adjuster information

See Rio Rancho, NM salary details

$27.5K

$58.3K

$81.2K

How much do claims adjuster jobs pay per year?

As of Aug 15, 2026, the average yearly pay for claims adjuster in Rio Rancho, NM is $58,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $68,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by claims adjusters and how can they be managed effectively?

Claims Adjusters often encounter challenges such as handling a high volume of cases, meeting tight deadlines, and navigating complex policy details. Managing stress and maintaining strong organizational skills are crucial for staying on top of caseloads. Effective communication is also key, as you'll regularly interact with policyholders, witnesses, and other professionals to gather information and resolve claims. Employers typically provide training and support, and many adjusters find that building strong relationships within their team helps them share best practices and manage challenging cases more efficiently.

Is a claims adjuster a stressful job?

A claims adjuster often works in a high-pressure environment, managing multiple claims and meeting deadlines, which can lead to stress. The job requires strong communication skills, attention to detail, and the ability to handle emotionally charged situations, especially when dealing with insured parties and complex claims.

What are the key skills and qualifications needed to thrive as a claims adjuster?

To thrive as a Claims Adjuster, you need analytical skills, attention to detail, and a solid understanding of insurance policies, often supported by a bachelor's degree or relevant experience. Familiarity with claims management software, estimating tools, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Strong negotiation, communication, and customer service skills help in managing claimant expectations and resolving disputes. These abilities ensure accurate claim assessments, regulatory compliance, and positive customer relations, which are vital for organizational success.

Is it worth becoming a claims adjuster?

A claims adjuster evaluates insurance claims, often requiring strong communication, analytical skills, and knowledge of insurance policies. The role offers steady employment, with opportunities for advancement and certification, but can involve stressful situations and irregular hours. Whether it is worth pursuing depends on your interest in insurance work and willingness to handle complex claims.

What is a claims adjuster?

The job of a claims adjuster is to help settle insurance claims. Adjusters generally inspect the damage and work with claimants. According to the Bureau of Labor Statistics, the duties of a claims adjuster include researching and determining how much a claim should be paid, gathering evidence, photos, and statements from claimants, and protecting the company against fraud. There are several types of claims adjusters. Public adjusters work independently to give second opinions on claims. Appraisers assign value to damage, and insurance investigators ensure claims are not fraudulent.

What is the difference between Claims Adjuster vs Claims Examiner?

AspectClaims AdjusterClaims Examiner
CredentialsInsurance license, sometimes certifications like AICInsurance license, often similar certifications
Work EnvironmentField and office-based, inspecting damages and interviewing claimantsPrimarily office-based, reviewing claims and documentation
Employer & Industry UsageInsurance companies, adjusting claims for property, auto, or health insuranceInsurance companies, focusing on claim review and approval process

Claims Adjusters and Claims Examiners both work within the insurance industry and often hold similar credentials. Adjusters typically inspect damages and handle claims in the field, while Examiners review claims in an office setting to determine validity. Both roles are essential for processing insurance claims efficiently.

More about Claims Adjuster jobs

What are the most commonly searched types of Claims Adjuster jobs in Rio Rancho, NM?

The most popular types of Claims Adjuster jobs in Rio Rancho, NM are:

What are popular job titles related to Claims Adjuster jobs in Rio Rancho, NM?

For Claims Adjuster jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Claims Adjuster jobs in Rio Rancho, NM look for?

The top searched job categories for Claims Adjuster jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Claims Adjuster jobs?

Cities near Rio Rancho, NM with the most Claims Adjuster job openings:

Claims Adjuster jobs near you
Infographic showing various Claims Adjuster job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% Internship, 86% Full Time, 10% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $58,271 per year, or $28 per hour.

Personal Injury Case Manager (Pre-Litigation)

Parnall Law

Albuquerque, NM

$49K - $64K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Join a Team That's Fighting for New Mexico

Parnall Law Firm isn't just one of the largest personal injury firms in New Mexico - we're a team of passionate advocates dedicated to standing up for clients when they need it most. And we want you helping move cases forward at our best.

We're hiring a skilled and compassionate Pre-Litigation Case Manager to play a key role in guiding clients through their cases with clarity, organization, and care. If you're an experienced case management professional who leads with empathy, thrives in a collaborative environment, and takes pride in the kind of client service that makes a real difference - read on.

Why You'll Love Working Here

We take care of our people. Parnall Law has been recognized as one of Albuquerque's best places to work year after year - and that's no accident. Here's what you can look forward to:

  • $49,940-$64,500/year (DOE) - your expertise and dedication get rewarded regularly
  • Full benefits package - comprehensive health, dental, and vision insurance
  • Life & long-term disability insurance - because we've got your back
  • 401(k) plan - we help you build a future, not just a paycheck
  • Generous PTO + select paid holidays - real time off to recharge and reset
  • Opportunities for community outreach - give back alongside a team that cares
  • Annual company goal trip - when the team wins, everyone celebrates together
  • A positive, fulfilling environment - where learning, growing, and supporting one another are part of the culture

What We're Looking For

  • Minimum 2 years of Plaintiff's personal injury case management experience (PI adjacent/legal assistant and medical field/behavioral health experience will not be considered)
  • Strong understanding of state, local, and federal court rules 
  • Strong empathy for injured clients
  • Exceptional communication skills, verbal and written
  • Confidence and motivation to exceed expectations
  • Professional attire and demeanor
  • Desire to learn, develop, and motivate team members
  • Excellent organizational and time-management skills
  • Ability to work during Mountain Time business hours (Monday-Thursday 8:00 AM-5:00 PM, Friday 8:00 AM-4:00 PM)
  • Ability to pass a background check

What You'll Do

As a Pre-Litigation Case Manager at Parnall Law, you are a vital connection between our clients and our legal team - ensuring every case receives the attention, organization, and advocacy it deserves from intake through resolution.

MISSION STATEMENT

To work together with attorneys as a team to provide clients with intelligent, compassionate, and determined advocacy, with the goal of maximizing compensation for the harms caused by the wrongful actions of others.

To give clients and files the attention and organization needed to help bring resolution as effectively and quickly as possible.

To make sure that, at the end of every case, the client is satisfied and knows Parnall Law has stood up for, fought for, and given voice and value to their harm.

To work and motivate team members according to the values of Parnall Law Firm.

RESULTS / OUTCOMES (What you must get done.)

  • Attend firm-wide huddle every Monday at 8:00 AM
  • Attend daily team mini huddles Tuesday through Friday at 8:00 AM
  • Attend biweekly meetings with Team Lead fully prepared with supporting metrics data
  • Contact new clients within 24 hours of being retained to complete intake questionnaire
  • Provide telephonic client updates every 3 weeks, with no more than 15 outstanding updates at any given time
  • Ensure outstanding tasks do not exceed 50 at any given time
  • Complete case analysis within 3 weeks of receiving insurance confirmations
  • Schedule client evaluation appointments with assigned attorneys within 2 days of drafts being completed by Medical Paralegals
  • Submit demand letters within 2 days of approved client authority
  • Keep status comments updated for all weekly OOS meetings per the OOS preparation guideline

DUTIES / RESPONSIBILITIES

  • Maintain thorough familiarity with each case in your caseload
  • Post all case information and dates in SmartAdvocate
  • Assist with property damage claims when necessary
  • Communicate with adjusters on case matters
  • Ensure health insurance subrogation claims are opened timely (or obtain authority not to open them)
  • Ensure Medicare subrogation claims are opened timely on the portal
  • Review and update evaluation forms and demand packages before attorney meetings with clients
  • Draft correspondence for attorneys and save/name all documents in SmartAdvocate per Naming Protocol
  • Calendar all case information pursuant to the calendaring protocol
  • Answer incoming calls via the Final Call Group and perform backup intake calls per intake protocol
  • Meet with clients during intakes, transition to litigation meetings, and settlement disbursement meetings
  • Collaborate with all staff assigned to your cases to move each case toward a desired conclusion
  • Keep clients updated with copies of file documents
  • Post all costs, including expected costs not yet invoiced (investigators, consultants, etc.)
  • Monitor dashboard metrics/KPIs and actively work to keep those metrics in top shape
  • Follow and maintain all firm policies and procedures

Location

This position is based in Albuquerque, NM and is a 100% on-site role.

Hours: Monday-Thursday 8:00 AM-5:00 PM, Friday 8:00 AM-4:00 PM

Parnall Law Firm is an Equal Opportunity Employer.

#ssaugust

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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